i was very impressed with the service i received at the Winchester branch, next day delivery, The carpet fitter was on time and did a very good job, even putting back all our furniture, without being... See more
Company replied
Location
Switch locationWinchester Trade Park, Easton Lane, SO23 7FA Winchester, Hampshire, GB
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Staff in store were very helpful. My first visit coincided with a full computer failure, which was unfortunate and led to a little confusion. This was all sorted on my second visit. I am looking forw... See more
Company replied
The Team at Winchester branch could not be more helpful. Very friendly and informative. Made chose easy and have kept me informed throughout purchase. Really appreciated their support in managing fi... See more
Company replied
Customer service was outstanding! They made the process simple and convenient despite me having a limited time schedule. I am very thankful for that. Couldn’t recommend them enough. The carpet fitters... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Winchester Trade Park, Easton Lane, SO23 7FA, Winchester, Hampshire, United Kingdom
4.5
Excellent
94 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service at Winchester branch…
Fantastic service at Winchester branch from Linda. Thank you!
July 19, 2024
Reply from Carpetright Limited - Winchester
Hi Gianmarco,
Pleased to hear about the fantastic service you have had from Linda.
Thank you for your review.
Regards
Dean
Good choice of carpets
Good choice of options. Helpful staff in store and quick to organise measurement and fitting.
June 20, 2024
Reply from Carpetright Limited - Winchester
Hi Jane,
Pleased to hear about the good choices you have found with us and how helpful the team were for you.
Thank you for your review.
Regards
Dean
Great experience
Carpetright stocked the particular range of flooring we wanted and were great help pricing up the job.
June 27, 2024
Reply from Carpetright Limited - Winchester
Hi Clive,
Pleased to hear about the great experience you have had.
Thank you for your review.
Regards
Dean
very good service.
i was very impressed with the service i received at the Winchester branch, next day delivery, The carpet fitter was on time and did a very good job, even putting back all our furniture, without being asked to. i would definately recommend them.
June 12, 2024
Reply from Carpetright Limited - Winchester
Hi Carole,
Pleased to hear about the good service you have had and amazing job the fitter has done for you.
Thank you for your review.
Regards
Dean
Great customer service
It was an absolute pleasure doing business with Kevin the manager of Winchester branch, excellent customer service it is a shame he's moving to better things.I just hope you get a new manager like Kevin.
June 8, 2024
Reply from Carpetright Limited - Winchester
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Very good service.
June 8, 2024
Reply from Carpetright Limited - Winchester
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Staff opened early to allow for a rush…
Staff opened early to allow for a rush order on the morning. Really helpful and accommodating. Kevin went the extra mile and I was really grateful for his help
May 21, 2024
Reply from Carpetright Limited - Winchester
Hi Steve,
Pleased to hear about the helpful service you have had from Kevin.
Thank you for your review.
Regards
Dean
Staff in store were very helpful
Staff in store were very helpful. My first visit coincided with a full computer failure, which was unfortunate and led to a little confusion. This was all sorted on my second visit. I am looking forward to having my carpet remnant fitted this week.
May 16, 2024
Reply from Carpetright Limited - Winchester
Hi Christine,
Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean
Staff were very helpful but not pushy
Staff were very helpful but not pushy
Very good knowledge of carpet and underlay
May 15, 2024
Reply from Carpetright Limited - Winchester
Hi Sue,
Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
From booking an appt to have my room…
From booking an appt to have my room measured and ordering the carpet and underlay to getting it booked in to be fitted, all so easy and everything went smoothly. Highly recommend!
May 14, 2024
Reply from Carpetright Limited - Winchester
Hi Amanda,
Pleased to hear about the easy process you have found with us.
Thank you for your review and recommendation.
Regards
Dean
Exceptional service
The service provided was exceptional. We felt our needs were put first. All efforts were made to find us value for our money. First class.
April 29, 2024
Reply from Carpetright Limited - Winchester
Hi Lynnette,
Pleased to hear about the exceptional service you have had and the good value with your order.
Thank you for your review.
Regards
Dean
attentive and sensible over price
April 5, 2024
Reply from Carpetright Limited - Winchester
Hi Alastair,
Pleased to hear how accommodating our team were for you
Thank you for your review
Regards,
Amalia
Knowledgeable staff member
Knowledgeable staff member. Friendly welcome, and she was efficient helpful and fast dealing with out order.
March 13, 2024
Reply from Carpetright Limited - Winchester
Hi Marion,
Pleased to hear about the friendly and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Thanks Carpetright
Knowledgeable, helpful and friendly staff that knew what they were talking about and could advise us on the best carpet to suit our requirements.
February 29, 2024
Reply from Carpetright Limited - Winchester
Hi Nicholas,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Winchester
Hi Jill,
Pleased to hear about the helpful service and good discount with your order.
Thank you for your review.
Regards
Dean
Helpful and friendly staff
Tom was very helpful. Arranged our property to be measured and then helped us choose the best flooring to suit each of the rooms
February 22, 2024
Reply from Carpetright Limited - Winchester
Hi Sophie,
pleased to hear about the helpful service you have had from Tom.
Thank you for your review.
Regards
Dean
Good Staff, Rubbish IT systems
Your people are fine, no complaints. However your systems are rubbish, took about 4 goes to be able to pay for the fitting, it seems your IT are giving incorrect information and instructions to your front line staff.
February 3, 2024
Reply from Carpetright Limited - Winchester
Hi Paul,
Pleased to hear about the good service you have had.
Thank you for your feedback about the systems.
Regards
Dean
Very knowledgeable and pleasant lady…
Very knowledgeable and pleasant lady advised and served me
January 15, 2024
Reply from Carpetright Limited - Winchester
Hi Anne,
Pleased to hear about the pleasant and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Vinyl flooring
I have used carpetright before and found them to be very helpful they could not do enough for me.
December 20, 2023
Reply from Carpetright Limited - Winchester
Thank you for your feedback and taking the time to leave us a review, Have a great day Rebecca
A nice pleasant helpful lady,
December 14, 2023
Reply from Carpetright Limited - Winchester
Hi Ian,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
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