Carpet Right always gives excellent service but on this occasion it has surpassed itself. Both Karen and Lee have been super efficient with caring conversations and eager to give me what I required in... See more
Location
Switch locationHoundstone Retail Park, Off Western Avenue, BA22 8YQ Yeovil, Somerset, GB
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The whole experience was great, from going into the store at Yeovil to having the carpet laid was all first class. The people in the store were so helpful and it was a great relief as we didn't reall... See more
Excellent service from start to finish. The instore staff know their stuff, and everyone is fully up to speed with each customer so if one staff member is away any of the staff can help you. They'... See more
You walk in and feel Overwhelmed with so much choice, however with Richards guidance with appropriate questions eg purpose/ what room/ colour/ pets, he advised on area of store to look. He left and ga... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Houndstone Retail Park, Off Western Avenue, BA22 8YQ, Yeovil, Somerset, United Kingdom
Hasn’t replied to negative reviews
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Carpet Right always gives excellent service
Carpet Right always gives excellent service but on this occasion it has surpassed itself. Both Karen and Lee have been super efficient with caring conversations and eager to give me what I required in cost and product. I have had excellent communication and a speedy delivery date. Very well done and thank you.5 stars.
First class 👍
The whole experience was great, from going into the store at Yeovil to having the carpet laid was all first class.
The people in the store were so helpful and it was a great relief as we didn't really know about measurements etc..tjen when the carpet fitters came they were so quick clean and tidy and did a fantastic job..it transformed my whole house. Would definitely use carpet right again and the fitters 10 out of 10 👍
Totally seamless from start to finish
Totally seamless from start to finish, no pressure from the sales staff, great contact from start to finish. Kept informed through the whole process. Fitter very customer focused, really pleased throughout
Excellent service from start to finish
Excellent service from start to finish. The instore staff know their stuff, and everyone is fully up to speed with each customer so if one staff member is away any of the staff can help you. They're also great on communication, letting you know what's happening.
The fitters were on time, tidy, polite and did an excellent job at fitting the carpet.
I would definitely recommend using the team at Carpetright
Great service, quality carpet, quick and professional fitting
Thank you for such a fantastic service and quality carpeting. It was a quick, hassle free measuring and fitting by staff who are friendly and professional. Highly recommended.
I popped in today looking to fit 2…
I popped in today looking to fit 2 bedrooms with carpet. I was served by Karen who helped me with two offcuts I bought for £100. Very pleased with the carpet and service. No messing about and within 2 hours of leaving home my lovely carpet was fitted and being used.
Carpetright Service
The Carpetright staff were polite, friendly and very helpful. The carpet that we chose was of good quality reasonably priced. The carpet was installed within 11 days. installed within eleven days. The fitters did a very good job to a high standard and took just over 2 hrs only to complete the job which includes the hallway, stairs and landing plus the dining room. Again they were polite and friendly. based on the service experience that we have received I would most definitely use them again an would recommend them to anyone.
Quick delivery and fitted in a…
Quick delivery and fitted in a professional manner couldn’t ask for any more
Very pleased excellent service…
Very pleased excellent service carpet fitters brilliant
Awful
What a dreadful company happy to take your money arranged to have floor fitting and on 3 occasions they cancelled this n the third time apparently the fitter walked out( probably fed up,) my advice don't go near these Muppets

Reply from Carpetright Limited - Yeovil

Reply from Carpetright Limited - Yeovil
Helpful and professional
Jas and Richard were very helpful in the showroom. Jas kept me updated all the time.

Reply from Carpetright Limited - Yeovil

Reply from Carpetright Limited - Yeovil
No pressure to make a decision
We got to the store at about 7:30pm, was intending on deciding a bathroom floor colour. They asked if we wanted help we declined, they left us to it… I can take a while to make a decision. Lovely and friendly once a decision was made even though it was nearly closing time. Went above and beyond to answer all questions as best they could and didn’t make us feel rushed.

Reply from Carpetright Limited - Yeovil
The young female sales assistant was…
The young female sales assistant was very efficient, knew her products, and was very helpful.
But zi was disappointed that the product I wanted was no longer available in 5m width. So unfortunately I had to buy almost twice the amount of carpet that I needed.

Reply from Carpetright Limited - Yeovil

Reply from Carpetright Limited - Yeovil
The team were amazing
The team were amazing! Lovely lady in Glastonbury referred me to Simon in Yeovil who had more stock, he stayed open late a d help me load! Save us a real headache thanks vvv much.

Reply from Carpetright Limited - Yeovil
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