Carpetspaidweekly Reviews 

34
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Another set of blinds fitted. Absolutely brilliant finishes the room off and the quality of the blinds are super. Thank you for the easy process and professional service received. One room left to... See more

Rated 1 out of 5 stars

TOTAL SCAM — AGGRESSIVE ROGUE TRADERS & £460 STOLEN"Do not trust this company. They are rogue traders who have effectively stolen £460 from me. After taking my money, they refused to ever provide a fi... See more

Rated 5 out of 5 stars

I would recommend this company to family and friends, was previously scammed by another flooring company, but decided to give this company a chance after reading reviews. Steve explained everything... See more

Rated 5 out of 5 stars

I have used this company for a number of years now. Just had 5th lot of flooring fitted, never had any issues the sales team & office team are helpful & knowledgeable. The flooring supplied and fitted... See more

Company replied

Company details

  1. Flooring Store

Written by the company

Carpets, vinyls, laminates and blinds on a pay weekly basis with no interest for doing so, or even pay in full.


Contact info

3.6

Average

TrustScore 3.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(34)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, carpets fitted within 7 days of paying £40 deposit, fantastic overall experience
Thank you

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid!

Avoid!! Terrible company, fitted a friends flooring, badly! 4 inches short, complaints procedure doesn’t work, rude carpet fitter who thinks it’s ok to swear at customers. Totally unprofessional and now reporting to financial conduct authority. Avoid avoid avoid.

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service all around

From start to finish was 5 stars,
Sales rep was polite and courteous and explained everything in detail,
Fitter was polite and courteous and did a superb job on my livingroom & stairs & landing,
After speaking to the office with regards to changing my payment date I was met with a wonderful lady who couldn’t do enough to help me,
Thank you Carpets Paid Weekly I cant wait till my 8 weeks have past and I can order more

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Excellent Company, had my whole house done with these, everyone really helpful from start to finish, and the fitters on the day went all out to make sure everything was perfect, would highly recommend to anyone 😁

October 12, 2018
Unprompted review
Rated 1 out of 5 stars

My friend Theresa Ashworth used this…

My friend Theresa Ashworth used this company not only did they fit the flooring appalling but it was also dangerous her daughter has cut her feet twice because they left metal sticking up from door grippers. The stairs carpet is a joke all the divers are missing and big chunks but it’s also not fit well and has nearly resulted in a toddler falling down the stairs as it was all loose! Then the kitchen Lino was left with massive gaps to the skirting boards wasn’t put under kick boards or secured to the floor so everytime it was hoovered it came up! The bathroom Lino wasn’t stuck down either also massive gaps from the skirting boards, also a huge gap of Lino missing behind the sink! They then said they would send someone out to inspect it and find a fix, other independant fitters have offered to correct it and replace it for free it’s that bad. Theresa then stopped bank payments until the matter was resolved the boss then phoned her and ive never heard anyone be so awful, he’s was downright the awful and bragging at the fact he will take her to court and win as he has before etc even though he was in the wrong! Downright rude and disrespectful I heard every word He Said. Flash forward to today after they stated if she had removed her reviews the would replace every flooring and send there best fitter, he walked straight in refused to change the ”f”ing flooring” and was just going to seal it when that wasn’t agreed, then only changed on peice on the stairs. Said no fitter would do behind the sink but yes they would as every other fitter contacted confirmed it. Then got really nasty and intimidating to then point he refused to leave her house! The boss told him to rip the f’ing flooring up baring in mind she has payed majority of the carpet off in one go so only had a Slight top up from these! It ended with her phoning the police to get him removed as he wouldn’t leave! Downright disgraceful to make a woman cry and feel threatend in her own home! This matter will be shared publicly on every last site on social media and every god damn review page!

October 12, 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Please contact me at Theresaashworth at google mail dot com (so it will post it) before ordering from this company.
I have paid upfront for the majority of the flooring that is down ...... they are unfixable after an awful call from the boss & a few fb reviews a report from the original fitters later they agreed it needed replacing. Today a new ‘fitter’ came out to do this , but then refused and said it could be fixed (it can’t ive had independent opinions) not without a big thick line of silicone
I refused to give my bank details to pay any more after paying a lot with them and still having unusable flooring , he refused to leave my home to the point me and my neighbour phoned the police. He threatened to rip all the flooring even the ones I’d paid in full , this was until the police operator was on the phone & he said he’s never refused to leave my home (seriously scary how they can behave this way)
They have since turned fb reviews off & visitors posts .....
but please before you even enquire to have flooring from here get in touch I can send you all the evidence over as there’s so much more to this.
It’s a good gimmick & I can see why people use a convenient pay weekly service , but it really isn’t worth the treatment and bully tactics these guys use to get their own way!

October 12, 2018
Unprompted review

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