Carrolls Automotive Reviews 52

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Massive thank you to Ben and others sorted my Ford transit custom camper out now no dpf issues or add blue runs like a dream cant thank you enough high tec place like Tony Starks garage

Rated 5 out of 5 stars

I needed a car transport trailer to go and collect a car I'd bought at auction earlier that day, the guys had one available and I was able to collect it that evening (which was a Friday night) at 6.45... See more

Rated 5 out of 5 stars

Down to earth northeast company, very helpful is an understatement. I was late collecting a trailer I booked this wasn’t a problem, I was concerned about getting the trailer back on time ( 24 hours),... See more

Rated 5 out of 5 stars

Saved me twice now during lockdown...I am a member of RAC but was given wait tines of over 2 hours on both occasions carolls automotive on both occasions there within 20 minutes for a very reasonable... See more

Company details

  1. Courier Service
  2. Car Dealer
  3. Car Service
  4. Shipping Company

Written by the company

24 hr Breakdown Recovery, Car Transporter Trailer Hire, Nationwide Vehicle Transport, Vehicle Collection and Delivery, Supercar and Import Transport Find us on Facebook @CarrollsAuto Instagram @CarrollsAuto


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Speedy service and great value

I have 2 year old Yaris Cross Hybrid that wouldn't start this morning due to a flat battery.
My RAC cover didn't have Home Start so they wanted £161 to come out. A neighbour tried to restart using a powerpack, my son came with jump cables but neither worked. Mechanic from Carrols came and had me sorted in 5 minutes after a false start. Turns out you need to put the earth cable to a specific bolt in front of the fuse unit rather than car frame. I know for next time.
Great company very reasonable price at only £80 and friendly helpful mechanic. Came within the hour as promised and got me running again in minutes. Thank you.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Car Recovery

Needed a car transporting from home to dealership and was provided with a first class service. Everyone I dealt with was courteous and efficient, kept informed at all times and always felt that there wasn’t going to be a problem. Well recommended.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and careful with my car?

Prompt and careful with my car?
I was getting stressed as RAC and AA were letting me down, but this service came to my rescue, would probably use them again if in similar circumstances, price comparable with other quotes!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Camper Tow

Great service today having my camper towed. Good lads that kept me informed every step. I'd definitely recommend them.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service when my car needed a…

Excellent service when my car needed a pickup. I couldn't get through first time but they quickly rang me back and promised a driver between a set time. Driver actually arrived 20 minutes early and got me to the garage of my choice. Would highly recommend.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Carl

Carl , did a great job, so pleasant , the contact to arrange collect and delivery was first rate!

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Down to earth northeast company

Down to earth northeast company, very helpful is an understatement. I was late collecting a trailer I booked this wasn’t a problem, I was concerned about getting the trailer back on time ( 24 hours), not a problem just ring us and keep us updated we will sort something out was the reply. We did a 600 mile round trip without a problem and back on time. A great no fuss company and professional , big thumbs up from us.

January 22, 2022
Unprompted review
Rated 5 out of 5 stars

I hired a car trailer from Carrolls…

I hired a car trailer from Carrolls yesterday and was very pleased with the whole process. Booking the trailer online was very simple and the collection, very professional, friendly and quick. The trailer did everything I needed and the straps and winch were explained clearly. I would totally recommend this company.

December 31, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Simple to book and great friendly service
Friendly driver who took the stress away from taking my car to garage.
Wouldn't hesitate to use again and would highly recommend.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic response

Fantastic response to my query, gave details of what I needed done and the time I needed it to be collected. Done a fantastic job couldn't be more happy with the service would definitely use them again.

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Excellent speedy service from start to finish, great communication and fair price.

I thoroughly recommend this company.

October 6, 2021
Unprompted review

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