Very friendly and helpful in the Bilston dealership, only issue I have is that as soon as I left the dealership the service light came on and inside of fuel flap wasn’t cleaned on valet. Not a to... See more
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Mark at the Dunfermline branch …
Mark at the Dunfermline branch was very welcoming and helpful, he knocked £200 off the price also.
The dealership were accommodating on getting my car ready in a timely manner, after it being slightly delayed over Easter weekend, as I had an event to go to and they got the car ready as quickly as possible so I could pick it up before event.
Stay clear of them
Stay clear of them! Do not buy anything from them! Painted my bumpers as part of the deal and they didn’t even take them off the car!
The car was meant to get a deep clean inside and they didn’t bother. Got the car back from them and was covered in mud, I have to wipe the wing mirror and drivers window clean to make it safe to drive!
They are total cowboys! One of my wheels fell off my car while driving on the motorway in the outside line at 70MPH!
Trading standards got involved.
I bought a Range Rover Evoque from this…
I bought a Range Rover Evoque from this company, and after just one month the engine warning light came on and stayed on. When I contacted them, they offered no solution. I later discovered that the DPF had been removed for cleaning, and they never informed me about this, I strongly advise others to avoid this garage, you will be scammed and 100%. And they advised me to have a BUMPER INSURANCE that is for £1100 for 36 months and that will only cover for £2000 what a rubbish, guys be careful with these peopl. Additional this guys are forcing you to buy BUMPER COVER GUYS DO NOT BUY IT, if you want to buy it tell them to show COVER CERTIFICATE. All the good reviews are all fake. Fake reviews fake people. This garage should be banned because people are saving money for a long time to buy a nice car but all staff and owner are obsoletely lier.
Thanks Jordan!
We dealt with Jordan at the edinburgh west branch while buying a new car. He made the whole process really easy and we had a laugh. Thanks!
Shocking service wouldn't touch them
Absolutely shocking service from the company, my land rover broke down with in 3 days of purchasing and collecting it this was on the 29th of January it broke it and I am still car less now. It took them 3 weeks to collect the car and give a courtesy car after chasing them up everyday. They claimed they where waiting for a 3rd party recovery truck but when the recovery truck eventually turned up 3 weeks later he told us he works for cars4you. The courtesy car that turned up had warning lights on the dash and was needing adblue, you would think this would be checked before leaving the dealership. Been constantly chasing them up and just being ignored, Murray who is the manager is just rude and a liar. You phone and ask for him and someone tells you he's on the sick but you phone on a number he doesn't recognise and you get straight through to him, wouldn't trust him to run a bath let alone a dealership. This company is just run on lies and fake promises, everyone you speak to on the phone is trained to lie. I would not give a penny of my hard earned money to this untrustworthy company.
Highly Recommend
I recently bought a car with cars 4 you. I traded my old car in at the same time. Absolutely excellent customer service from Ahmed and James at the straiten Edinburgh branch. Nothing was a bother and any concerns were sorted promptly. They listened to what I wanted and were not pushy with their sales.
Couldn’t have asked for a better…
Couldn’t have asked for a better service , tossed the keys n see what you think lovely 👍. Mark was great cars tip top .
I worked there from 11/24 - 03/26
I worked there from 11/24 to 03/26, a real eye opening life experience.
I was a valeter, not even paid minimal wage but I enjoyed what I did and took pride in my work being a older gentleman with old school values.
I made the mistake of purchasing a van from Cars4you, and thought as I worked there it should be straightforward (how wrong I was).
With 16 days the clutch started to slip, so reported to branch manager thinking I work closely with him it should be fixed in a timely manner (but no).
No courtesy vehicle offered as they knew I had a car but still had to make my own way home, after 3 week of being messed around handed in my notice.
No company refuse to pay me my last month's wage, van is parked in dead car corner at branch. This is all because I'm moving on to something different, but while working as a valeter they treat you like a scrubber. I'm a nearly 51 widow who's brought up 3 children and worked in some very stressful management roles, but they work in like a army rank system where sales staff are gods 😆.
Still praise ACAS, HMRC and trading standards. I will cost them more then I'm owed, they won't be keeping money for my hard work.
Mark at cars 4 you
Mark at cars 4 you in dunfermline was very friendly and helpful.
Really satisfied with my car
Would recommend Mark if your buying a car
Beware these cars are all over priced…
Beware these cars are all over priced and have issue with them , BEWARE THEY HAVE CARS WITH LOTS OF PROBLEMS, they just make them look good from outside .
Mark at the Dunfermline branch is very…
Mark at the Dunfermline branch is very warm, likeable and easy to talk to.He got everything sorted for me and am pleased with my new motor. Would deal with Mark again
Be careful
Be careful. This company scams people. They also have been caught purchasing fake positive reveiws. Mohammed the owner has let this happen for years. Dodgy cars and shocking customer service after purchase. I lost alot of money at the hands of this company.
Made a great change from the norm.
We were made to feel important straight away even though we were looking at the lower end of their impressive range.Marks communication were great, answering all our questions and keeping us updated on the car 's progress through it's pre collection work. Have bought many cars in my 40 years of motoring, but this was up there with the best
I had a very good experience.
I bought a family car from Cars4You Dunfermline branch. The car was checked and came with a fresh MOT, the interior was also reasonably clean considering the age of the car and that the previous owner often used it to transport their dogs on the backseats. It has now been a month since I bought the car and it has been running absolutely fine since. Mark was very friendly, helpful and kept me updated throughout the buying process, which made it a stress free experience. I would recommend this branch to others.
Mark at cars 4 you in dunfermline was…
Mark at cars 4 you in dunfermline was very helpful
Overall very satisfied with my car
Would reccomend mark if your buying a car
Smooth purchase
Dealt with Mark in Dunfermline from start to finish, he kept me informed throughout and made the process straightforward and seamless from start to finish. Love my car, thank you.
I bought a BMW 1 series 3 weeks ago.
I bought a BMW 1 series 3 weeks ago.. engine management came on and the central locking didn’t work also no heating in the car.
Was told from the garage that someone would come out to look which they did. Parts ordered all good to go! So I thought.
Left me two days constantly chasing them. Offered me my money back which I wanted the car I just wanted it fixed which was in my legal rights.
In the end I told them I would return the car for a full refund on Monday 23th March at 10am to find no one there. A gentleman that worked in the unit as a painter phoned him for me (call on loud speaker) the owner of the garage told him I was a pain in the arse !!! Not professional at all !!!
I was also told it was their Business and if they wanted to start later then they will !!!! Even though they knew I was returning the car!
I did get a full refund which I was legally fully entitled to.
I’ve also seen the car is back on for sale no mention of the faults it’s got other than the central locking !!
I had a bad experience now manager agreed to unwind the finance agreement
I had a bad experience with Car For You Edinburgh, mainly due to poor communication and delays around my vehicle purchase and finance process.
However, after escalating the issue, the branch manager has now stepped in and agreed to resolve the situation, which is a positive step.
Still ongoing, I will stay away from this place, Volvo V60 I still got finance agreement on this any checks won't be clear
Great service from Mark
Great service from Mark. When we first went he was very friendly and wasn't pushy like other salesmen I've dealt with in the past. Nothing but great service from when we walked in until we found the car we wanted.
If I could give zero or less I defo…
If I could give zero or less I defo would bunch of incompetent liars crooks and fraudulent people. Sold us a car with fraudulent mot fake service records cracked windscreen they wanted us to claim put insurance for it within 4 days of having car went into limp mode and the after service if you can call it that was shocking.
The car manager in Edinburgh Murray wow talk about rude to woman is an understatement but no sir wrong lady to mess with i had recorded all calls photographed car before buying and was told all repairs where carried out to high standards absolutely not!!! Took car for a independent garages review and filmed it for my finance company all within the 30 days and had car sent back to them car was labelled a death trap waiting to happen yet ...... its in their forecourt for sale again still with
FAKE MOT BY A GARAGE IN LIVINGSTON
STILL WITH ISSUES NO DOUBT
DO YOUR SELF A FAVOUR READ ALL THE 1 STAR REVIEWS TRUST US ALL WEVE ALL HAD SAME ISSUES GOING BACK YEARS!! ANY 5 STARS ARE DONE ONSITE INFRONT OF STAFF TO MISLEAD POTENTIAL CUSTOMERS!!!!
SAVE YOUR MONEY SANITY N MENTAL HEALTH GO ELSEWHERE PLEASE
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