CarSoup.com Reviews 

308
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

The 1st Avenue dealership would not return my calls nor respond to my e-mails regarding a vehicle I was greatly interested in. CarSoup.com did an excellent job on their part. I have recommended the si... See more

Company replied

Rated 1 out of 5 stars

Never again, horrible experience I am not a dealer but I am selling a lot of cars and carsoup.com became a horrible website. Every time when I post my car for sale it's never posted right away I have... See more

Rated 5 out of 5 stars

This website gave us many options and locations within our zip code. Loved the information in each car provided. Helped us look for awhile and compare prices. I especially appreciate the days the car... See more

Company replied

Rated 1 out of 5 stars

Dealer never responded to info request. You would think that Car Soup would vett their dealers better. If you say you will pass my interest in a car to a dealer, perhaps you should make sure dealers w... See more

Company replied

Company details

  1. Car Accessories Store
  2. Car Dealer

Information provided by various external sources

Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.


Contact info

2.0

Poor

TrustScore 2 out of 5

308 reviews

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No recent history of asking for reviews

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2.0

All reviews

(308)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Car shopping made easy

There is a lot of information available in one quick stop. Being able to shop by multiple body styles, price points, and many other factors really cuts down the leg work. I also am really thankful for the KBB access. I love that you can communicate with the sellers, as well. This HAS made it much easier on my husband and I to find the right vehicle for our family.

July 21, 2017
Unprompted review
Rated 2 out of 5 stars

The webpage is slow to load and …

The webpage is slow to load and difficult to navigate on mobile devices. Ads "jump" the page while loading, so if you try to scroll, it will change what you're looking at and you may accidentally click on something you didn't see. The filter function requires you to apply each aspect individually so you have to wait for new results to fully load before you can apply another filter. For instance: If I wanted a 2009 Honda Fit within 50 miles, I would have to hit filter, make, Honda, and the page would take a minute to load, then filter, model, Fit, and the page would have to reload, then filter, year, 2009, and the page would have to reload, etc.... it's incredibly frustrating and time consuming, especially given the fact that load times are so slow due to all the ads on the page. Craig's List allows users to enter in all of their filters/search criteria at once, and is therefore much more user-friendly. Also, the GPS system you all use is awful. I live in Bloomington, MN and according to you, Ham Lake MN is only 10 miles away. Ham Lake, in reality, is over an hour's drive north east of the twin cities. And unfortunately for your users, there is nowhere to manually enter our location to fix the issue. This means that after spending nearly twenty minutes on a search that would've taken five minutes on Craig's List, I realized that my search was null and void because the location you have listed for me is so wildly incorrect. I'm searching for a new car because mine is no longer functioning. Getting to a used car dealership over an hour away without a car to use is impossible, and extremely disheartening.

July 12, 2017
Unprompted review
Rated 2 out of 5 stars

My search for Cadillac CTS-v included …

My search for Cadillac CTS-v included cts cars, which is a waste IOC time, some adds don't show a phone or way to contact the seller

July 11, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Hi Bob,

Thanks for using CarSoup. I'm sorry you couldn't find any Cadillac CTS-V on our site. I did a search for them and find none at all. I will inquire with Cadillac dealers and see if they have any in inventory. Thanks again for your feedback.

Rated 2 out of 5 stars

Not enough options to reduce the search …

Not enough options to reduce the search ...need more options like competitors. Any reported accidents, smaller or more specific dollar amount (too broad), seating, ect

July 11, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Hi Jacqueline,
Thanks for using CarSoup.com! We are sorry you did not find enough options to reduce you search results. Most vehicles do have a Free Autocheck car history report - it's located next to the vehicle description on the vehicle display page. Thanks again for using CarSoup.com.

Rated 2 out of 5 stars

my photos appear upside down

my photos appear upside down. We can't, and our kids can't, figure out how to turn them rightside up. Customer service is closed for the holiday.

July 5, 2017
Unprompted review
Rated 2 out of 5 stars

Out of all the sites that I use

Out of all the sites that I use, carsoup is the most difficult to deal with. Whenever I use carsoup, the pages keep scrolling or jump up and down. It is very frustrating to use this site when I am searching for something specific.

June 23, 2017
Unprompted review
Rated 5 out of 5 stars

I found exactly what I was looking for …

I found exactly what I was looking for was able to contact the dealer very easily and got responses right away.

June 12, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Thank you for your feedback on your experience using CarSoup.com! We are glad that you found what you were looking for, and we are glad that the site made it easy to talk with the dealer.

Rated 5 out of 5 stars

Easy find out auto shoping

Shoping easy

June 6, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad the site made car shopping easier for you.

Rated 5 out of 5 stars

easy to use good selection

June 5, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Thank you for your feedback on your experience using CarSoup.com! We are glad you found the site easy to use and to have good selection.

Rated 5 out of 5 stars

Makes car buying easy

June 1, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

We are glad CarSoup.com made car buying easy for you! Thank you for the feedback.

Rated 4 out of 5 stars

CarSoup!

CarSoup made it easy for me to narrow down my search to find the right vehicle at the right price!

June 1, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Thank you for your feedback on your experience using CarSoup.com! We are glad that the site tools helped you find the right vehicle at the right price.

Rated 4 out of 5 stars

It was good to see the value of my car

It was good to see the value of my car, before working with the dealer

May 23, 2017
Unprompted review
CarSoup.com logo

Reply from CarSoup.com

Thank you for letting us know about your experience using CarSoup.com! We are glad that the car valuation tool helped you before working with a dealer.

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