CARTER and BOND Reviews 45

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Carter Bond solicitors are excellent and really good at representing clients. They are knowledgeable are really work hard to do the best for you. We were represented by Kate Beech when buying our dent... See more

Rated 5 out of 5 stars

Time to pass by all those synthetic mass manufacture brands, they take out ingredient quality to drive down costs, so that they can invest more in bland advertising to bring you in....hmm Go ex... See more

Rated 5 out of 5 stars

First time customer of Carter Bond, disappointed i did not know of them before. Looking forward to visiting their store when next in London. I purchased the Agua de Colonia Concentrada. I previou... See more

Rated 5 out of 5 stars

I have been ordering from Carter & Bond for a couple of years now as they stock Aqua de Colonia Concentrada by Alvarez Gómez which I love and I think they are the only company in Britain which does.... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick & correct - love the product assortment & their service

Time to pass by all those synthetic mass manufacture brands, they take out ingredient quality to drive down costs, so that they can invest more in bland advertising to bring you in....hmm

Go explore Carter & Bond for better quality, for a better user experience for many of the things you might usually pick up at Boots, Superdrug or Tesco....

Carter & Bond have a wide assortment of world famous products for great grooming. Now I love to buy British too, so it's both possible to find new home grown brands as well those from overseas. And they tempt you with lot's of fun samples to try as well.

September 29, 2012
Unprompted review
Rated 5 out of 5 stars

Superb

I ordered my items selecting free delivery i was really surprised how quickly my products arrived they were well packaged and competitively priced.

September 27, 2012
Unprompted review
Rated 5 out of 5 stars

Baldy Man

Great products, swift delivery, looking forward to making further purchases.
Highly recommended

September 16, 2012
Unprompted review
Rated 5 out of 5 stars

Always excellent choice and service

I have been ordering from Carter & Bond for a couple of years now as they stock Aqua de Colonia Concentrada by Alvarez Gómez which I love and I think they are the only company in Britain which does. They always delivery much faster than the 5 days indicated on their order, usually within 1 or 2 days.
I can strongly recommend Carter & Bond.
Thomas P-L

July 21, 2012
Unprompted review
Rated 5 out of 5 stars

Prompt

I thought I would have to wait the usual five working days but had a pleasant surprise when they got here in three days! Very good service thanks.
Madeleine O'Connell

July 5, 2012
Unprompted review
Rated 1 out of 5 stars

Utterly useless service!

Ordered products on Wednesday paying for special delivery so as to hopefully receive on Friday.Received an e-mail on Thursday saying one product was out of stock,would i like an alternative?E-mailed back with my preference for alternative.9 days later still no sign of my order and no correspondence from C&B as to where it is.Utterly useless!Will cancel my order for a refund and never use C&B again.

May 18, 2012
Unprompted review
CARTER and BOND logo

Reply from CARTER and BOND

Dear Mr Lindsay - regarding the order you placed on the evening of Wednesday May 9th, as you say we emailed you on Thursday to explain that one of the two items was out of stock but that that there were similar alternatives available. Although we now understand that you did reply swiftly with your preference, unfortunately we never received that email so can only assume it was accidentally filtered as spam. Without instruction, however, your order was placed on hold. We are glad to have now spoken with you and resolved the matter, and we trust you are delighted with your purchases. Nevertheless we apologize unreservedly for being temporarily out of stock of the item you originally selected and also for not contacting you again for your instructions when we did not see a reply within 24 hours of our initial email.

Rated 5 out of 5 stars

Fantastic Service

I was going to write a detailed reveiw as to why I was so happy with the service received, However THIS website isint very iPad friendly! So basically a short & sweet reveiw - Overall the service was Excellent from the range of products available to the item descriptions, easy to navigate website, secure online payment & Fast delivery.
Very satisfied with my purchase and I have & will buy from again :)

May 11, 2012
Unprompted review
Rated 5 out of 5 stars

As promised

Altthough the delivery took longer than I wanted they did arrive at the time promised.

March 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used Carter and Bond before as they have a wide range of good quality products. I am once again pleased with the reliable service.

March 10, 2012
Unprompted review
Rated 4 out of 5 stars

Quality and excellence

The quality of the product range together with ease of ordering and rapid dispatch has resulted in me returning to Carterandbond as the company of choice for my Proraso shaving soap. A real pleasure to do business with.

March 9, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Wide range of products and a good service - when my delivery that I had paid for as Special Delivery was a day late, they refunded the fee without my having to ask, and offered to try to talk to the post depot it had been tracked to - there was no need, as it arrived a couple of hours later.

February 29, 2012
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Very impressed - a great range of products on offer. I ordered a couple of things on Friday afternoon, and they arrived bright and early on the following Monday morning. I'd definitely recommend them.

February 24, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look