AVOID AT ALL COSTS
AVOID AT ALL COSTS - Dishonest and a terrible experience
I ordered a pair of sunglasses as a gift that unfortunately due to circumstances I needed to send back. When I reached out I was told they don't accept change of mind repairs. However in reading the warranty and returns policy on their website it clearly stated that they accept returns up to 30 days.
When I pointed this out they said they would accept the return. The sunglasses had never come out of the box or been opened so I sent it straight back. Once they had received the item I was sent a photo saying the glasses were scratched and not in resellable condition. I had never even unwrapped them!!
I have since been told they will not be issuing a refund. To make matters worse they said that if i want the glasses back I will need to send them a pre paid postage label. WHAT IS THIS COWBOY COMPANY!
Avoid dealing with these people at all costs, dishonest business that will do anything to keep your money.



