I very rarely write reviews but I wanted to leave a note since the service I received from Anwar was exceptional from start to finish - a connsumate professional who was incredibly personable througho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have recently purchased a used (in great condition) Aeron Classic C size chair from casacontracts and I couldn't be happier! Upon finding their great offer, I emailed them instantly, and Anwar (w... See more
Company replied
Had an issue with my chair and I didn't want to risk breaking anything. Had a video chat with anwar who helped me resolve my issues at 8pm. I've never seen such a good customer service. Earlier, he al... See more
Absolutely shocking never even did the work we have taken legal action! Me and my family are absolutely gutted you are heartless
Company details
Information provided by various external sources
Casa Contracts has over 30 years experience in office, we therefore can help with office moves and designs, in addition we sell used office furniture.
Contact info
Jamestown Way 51, E14 2DE, London, United Kingdom
- www.casacontracts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely shocking never even did the…
Absolutely shocking never even did the work we have taken legal action! Me and my family are absolutely gutted you are heartless
Terrible customer service.
Ordered a chair 1st December, no contact from Casa as to when I'd receive delivery.
I emailed on the 6th and had a reply from Anwar saying they had some "warehouse and staff challenges" and I'd get the chair that week.
Another 10 days go by and I've heard nothing. So I email again and get no response. Now their website has gone and there's no answer on the phone.. The mobile number on Anwar's email is also missing a digit, so no chance of contact there.
Extremely disappointing..
##Update##
The chair finally turned up over a month after I placed the order.. very poor comms from Casa and DHL
Amazing chair and great response time
Anwar was very nice and very quick to answer all questions through mail.
The chair is in excellent condition and I looks brand new.
I would recommend this place if you are in need of a great chair.
A* Service!
I very rarely write reviews but I wanted to leave a note since the service I received from Anwar was exceptional from start to finish - a connsumate professional who was incredibly personable throughout! I am lucky enough to live close to the warehouse and Anwar kindly offered for me to visit, make sure the chair was appropriate for my needs etc. prior to purchase. I really cannot recommend Casa Contracts and Anwar enough. I will certainly reach out to him for all future office furniture needs..! Thank you Anwar.
Very nice customer service
I had a very nice phonecall with the owner Anwar. He seemed very professional and answerd all the questions i had. I can only recommend this company even if you are outside the UK he will try to find a way to deliver it to you in a timely manner.

Reply from Casa Contracts
Classy item
Classy item, timeless design of a conference folding table, perfect condition of all mechanical parts and laminates. The most professional vendor I can imagine. Possibility of ordering fast shipment to locations outside the UK. I can recommend this e-shop as the best place for the purchase of the modern classic of office furniture.

Reply from Casa Contracts
Excellent customer service
Excellent customer service. Innovative packaging in order to cut costs on postage, products arriving in prestine condition.

Reply from Casa Contracts
Great outcome thanks to great advice and product
I was very grateful for the additional help and support provided by Casa Contracts to help me understand what chair would best suit my needs. I ended up with a fantastic top of the line chair for a very good price. I would recommend that anyone looking for a quality product with great advice and experience get in touch with them.

Reply from Casa Contracts
Outstanding product quality and customer service
I can't recommend Casa Contracts highly enough - outstanding product quality and customer service. I did a lot of research and I don't think you can get a better service or quality for the price. The team are very trustworthy and reliable. I bought an office chair that came with a gas cylinder that was a little to high and the team were very happy to change this for me. Highly recommend.
Great company. Office and home office furniture supplier
Purchased my home office furniture from this company. Including a sit stand desk, pedestal and Steelcase chair . Products were in amazing condition and exactly as promised. Customer service is superb with excellent communications. Anwar is a lovely person, has years of experience in his field, and gave me great help and advice . I wouldn’t hesitate to buy from this company again.

Reply from Casa Contracts
Very High Quality Seller, from an EU Buyer
Received my chair today and it was a pleasure to buy from here, very professional. Sorted out my order in no time to the Republic Of Ireland. Highly Recommend

Reply from Casa Contracts
Legitimate business with great offers on immaculate products!
I have recently purchased a used (in great condition) Aeron Classic C size chair from casacontracts and I couldn't be happier! Upon finding their great offer, I emailed them instantly, and Anwar (who is the owner) responded to my email immediately and he was very kind, helpful, and friendly! He quickly managed to ship the chair to Greece for a fraction of the price and I am now a happy and loyal customer. I can't thank you enough Anwar!! May your business flourish my friend!!
Warm regards from Greece,
Panagiotis P.

Reply from Casa Contracts
Specialist experience, quality and acumen.
The brilliant conception, build quality and refined detail of Antonio Citterio's Vitra Area sofa has made it a design classic.The fact that a beautifully presented example now sits in our living room is thanks to the specialist experience, dedication to quality and acumen of Anwar at Casa Contracts.
Many thanks Anwar for the simple pleasure of the transaction; for this beautiful item of furniture, and such exceptional value for money.

Reply from Casa Contracts
Absolutely stellar customer service and excellent product.
Had an issue with my chair and I didn't want to risk breaking anything. Had a video chat with anwar who helped me resolve my issues at 8pm. I've never seen such a good customer service. Earlier, he also helped me minimize costs as I was shipping to outside of the UK. I can not recommend this seller enough and will definitely suggest it to my coworkers, friends, and familly.
Great chair supplier, always delivers.
I've bought a number of chairs from casa contracts, and they've always delivered! Great supplier of very high quality chairs.

Reply from Casa Contracts
Excellent customer support
Goods are in very good condition, customer service and support are excellent. Shipment to Germany took almost 4 weeks as the goods got stuck in German customs. Due to Brexit regulations I had to pay sales import tax, custom fees and additional administration charges.
Excellent service
Excellent service. Chair actually arrived 2 days early in perfect condition
A good experience from start to finish
From start to finish the ordering and delivery was all done well. All questions answered, I was kept up to date at all stages. My purchase is just what I wanted. Great.
Anwar was a huge help in deciding on…
Anwar was a huge help in deciding on the model and attachments I wanted. I can't say enough good things about his service on my order. 5-stars may not be enough! :)

Reply from Casa Contracts
Casa Contracts = integrity
I bought a Stealcase Please V1 chair from Casa Contracts just before Christmas as a present for my wife. I needed something in tip top condition but could not afford the full £800. Sadly the v1 chair went out of stock and Anwar quickly offered some alternatives. At no extra cost he delivered to me a V2 model by special courier on Christmas Eve. My wife loves the chair and I love Anwar!!
Top man who really knows his office equipment, has tons of high quality client focus and most of all has more integrity than many business people I have dealt with. Thank you Anwar.
Matt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







