Registered because a comparison site rated them highly. Every agent is polite and apologetic, but after five conversations the actual issue with my account is exactly where it started. To make it wors... See more
Company replied
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See what reviewers are saying
There are people who simply do their jobs, and then there are people who somehow manage to turn a small act of service into something memorable. I contacted Casino Days after my usual Tuesday b... See more
Company replied
I had a few questions regarding my account and Troy! Was right there on the ball and helped me out immediately! During our discussion, another question came to my mind and Troy was more than happy to... See more
Company replied
Thanks to Brandon from Casino Day's support team that goes above and beyond another happy gambler with a problem swiftly resolved.
Company details
- #5 of 18 best companies in Online Casino or Bookmaker
- #5 of 18 best companies in Casino
- #1 of 7 best companies in Gambling Service
Written by the company
An all-inclusive, modern and captivating casino. We have something for everyone. With over 4000 games to choose from, play the best slots, jackpots and live casino games. Fast and secure payments: we have the leading and most common payment options and will always process your payments safely and securely within 24 hours! support Any questions? We are here 24/7: to give you the best player experience our support is here to give you the answers to your questions any time of the day and any day of the week. We are a dedicated and friendly team, and most importantly we love to help. Secure: Casino Days is fully licensed and regulated. When you play with us you can be sure that we are following a high standard of compliance and that your transactions and details are kept safe and secure.
Contact info
You should know
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alok has great communication skills and…
Alok has great communication skills and it was an easy experience. 5 stars
July 22, 2026
Unprompted review
Reply from Casino Days
Hi Shaunty,
Thank you for the fantastic 5-star review! We’re glad to hear that Alok’s communication made your experience smooth and easy.
We’ll be sure to share your kind feedback with him.
Kind regards,
The CasinoDays Team
Good customer support
Chatted with a guy named Sam.
Very quick, polite and good customer support
July 20, 2026
Unprompted review
Reply from Casino Days
Quick & Polite Support! ⭐⭐⭐⭐⭐
Hi there,
Thank you so much for taking the time to share your feedback! We are thrilled to hear that Sam gave you such fast, polite, and top-tier support.
We’ll make sure to pass along your compliments to Sam—he’ll be delighted to know he took great care of you!
Thanks for playing with us!
Warm regards,
The CasinoDays Team
Emma was very helpful and really…
Emma was very helpful and really understanding. I had opened my account some time ago and decided it was time to switch from casino rewards and jackpot city so when I logged in I was offered a promotion and didnt receieve anything. I was transferred to Emma, and found out that the promotion i was offered and that the site allowed me to add it and deposit even though it was expired. So I was left feeling pretty upset. Well Emma went out of her way to help me in this situation. I worked in customer service for 25 years and if I could I would give her a big KUDOS 👏 💐
July 19, 2026
Unprompted review
Reply from Casino Days
25 Years of Customer Service Expertise Approves! 💐⭐⭐⭐⭐⭐
Hi there,
Thank you so much for taking the time to write such a thoughtful review. Coming from a 25-year customer service veteran, your praise means the absolute world to us!
We are so sorry for the initial frustration caused by the expired promotion—that is definitely not the smooth experience we want for you when switching over from other sites. However, we are thrilled that Emma was able to step in, show true understanding, and go above and beyond to turn your day around.
We will make sure Emma gets your big KUDOS and flower bouquet! 👏💐 Her dedication to making things right is a huge point of pride for our team.
Welcome to the community! We are so happy to have you with us, and we wish you the absolute best!
Warm regards,
The CasinoDays Team
HORRIBLE RTP…
Well after seeing a high Trustpilot score and it being regulated by the ALGC I decided to try it out.After playing for multiple days its pretty obvious that their RTP is absolutely horrible .I took a closer look at all their reviews and most of them are about the quality of customer service, when Id figure they would be about fair play and zero issues with withdrawls.Its quite obvious these are 80% fake reviews and its pretty much a scam Casino.ALGC make more profit off of these types of Casinos, so its not about making sure that its fair play for the players.ALGC is about making money,not protecting customers from Casinos like this.
July 15, 2026
Unprompted review
Reply from Casino Days
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We take player feedback seriously and remain committed to providing a fair, transparent, and secure gaming environment. Our games are tested and operated in accordance with regulatory requirements, and we are always happy to review any specific concerns. Please reach out to our support team so we can look into your experience further and assist you.
Best Regards,
Vanessa
Emma made my experience great
Emma made my experience great! She went above and beyond to help me and exceeded my expectations! Love casino days and Emma for the win!!! 🥇
July 18, 2026
Unprompted review
Reply from Casino Days
Emma for the win! 🏆⭐⭐⭐⭐⭐
Hi there,
Thank you so much for the incredible review! We are absolutely thrilled to hear that Emma went above and beyond to exceed your expectations—she truly is a superstar!
We’ll make sure to pass your 🥇 award and kind words straight to Emma; she’ll be over the moon to hear how much she brightened your day. Knowing that you love CasinoDays means everything to us!
Thank you for being such an awesome part of our community!
Warm regards,
The CasinoDays Team
Reply from Casino Days
A Quick & Helpful Resolution! ⭐⭐⭐⭐⭐
Hi there,
Thank you so much for leaving us a review! We're delighted to hear that Daniel was very helpful and took great care of you.
We will be sure to pass along your kind words to Daniel—he will be thrilled to know he made a great impression!
Thanks for playing with us!
Best regards,
The CasinoDays Team
Great customer service and fast help
Great customer service and fast help.
Thanks to Lana for sorting out some deposit issues within 5 min. 10/10
July 17, 2026
Unprompted review
Reply from Casino Days
10/10 Service! ⚡⭐⭐⭐⭐⭐
Hi there,
Thank you so much for the awesome review! We are thrilled to hear that Lana was able to jump in and sort out your deposit issue in just 5 minutes.
We’ll make sure to pass along your 10/10 shoutout to Lana—she’ll be delighted to know she got you back in action so quickly!
Thanks for playing with us!
Best regards,
The CasinoDays Team
A Wonderful Birthday Surprise! ⭐⭐⭐⭐⭐
I would like to sincerely thank CasinoDays, especially my VIP Hosts, Rob and Elise, for the wonderful birthday gift. It was such a thoughtful surprise and it truly made my day.
Both Rob and Elise have always been friendly, professional, and genuinely caring. Their excellent support and kindness make the CasinoDays VIP experience even more enjoyable.
Thank you again to Rob, Elise, and the entire CasinoDays team for your generosity and for making my birthday so special. It is truly appreciated!
July 17, 2026
Unprompted review
Reply from Casino Days
Happy Birthday! 🎉🎂⭐⭐⭐⭐⭐
Hi there,
Thank you so much for taking the time to share such a lovely review! Happy Belated Birthday from all of us—we are so glad we could help make your special day a little brighter!
Rob and Elise were absolutely thrilled to read your kind words. They take huge pride in taking care of our VIPs, and hearing that their thoughtfulness made such a positive impression truly means the world to them (and the rest of the team).
Thank you for being such a valued part of CasinoDays. We wish you enjoyable sessions and many more wonderful years ahead!
Warmest regards,
The CasinoDays Team
Prompt customer service Emma
I had Emma from the live chat n she was very prompt n very professional in providing me with such high customer service n resolved the problem in few minutes real legend
July 18, 2026
Unprompted review
Reply from Casino Days
Real Legend Status! 🏆⭐⭐⭐⭐⭐
Hi there,
Thank you so much for taking the time to share this amazing feedback! We are thrilled to hear that Emma was prompt, professional, and able to resolve your issue in just a few minutes.
Calling her a "real legend" is the ultimate compliment—we’ll make sure she sees this so she can get the recognition she deserves!
Thanks for being part of our community!
Best regards,
The CasinoDays Team
Do NOT play! Rigged to the nines!
All the reviews are about customer support.
Never dealt with them but certainly cannot complain enough about the reels. They are the worse o have ever played!
They always say it is regulated, blah blah blah. I say they are rigged and have a piss poor rtp.
I would advise to find something else. You'll never win here! It's garbage!
July 16, 2026
Unprompted review
Reply from Casino Days
Hi Roxanne,
We would like to confirm that you should be able to check the RTP of the games you would like to play directly from the info section in the games themselves.
Also, we would like to confirm that our games are regulated by a Random Number Generator (RNG) which ensures that each individual game round is completely random and fully independent of the results of any previous game rounds.
Thank you for your understanding.
Best Regards,
The CasinoDays team
Leo was terrific
Leo was terrific. Very quick to reply back and fixed my issue right away.
They did a great job 100%
July 16, 2026
Unprompted review
Reply from Casino Days
Hi there,
Thank you so much for the fantastic review! We are thrilled to hear that Leo was able to jump in, reply quickly, and get your issue resolved right away.
We will be sure to pass along your 100% shoutout to Leo—they will be so happy to know they made such a great impression!
Thank you for playing with us!
Best regards,
The CasinoDays Team
Won 3 k but won’t pay me and banned me…
Won 3 k but won’t pay me and banned me for being rude obviously anyone is rude if they don’t get there money they would pay because then i upped my spins higher than $5 but when i did that the game didn’t warn me so don’t waste your time on this casino it’s a total scam even the olg approved don’t know the exact date
July 2, 2026
Unprompted review
Reply from Casino Days
Hi Bert,
We’re sorry to hear about your experience.
Please note that when playing with an active bonus, the maximum permitted bet is stated in the applicable Bonus Terms and Conditions. Games do not always display an individual warning when this limit is exceeded, so players are responsible for reviewing and following the bonus conditions. Breaching the maximum bet rule may result in the bonus and related winnings being voided.
Account restrictions or closures are handled separately and may be applied when communication with our team becomes abusive or violates our conduct standards.
We would be happy to review your case again and provide a full explanation. Please contact our Customer Support team with your registered account details and any information you have regarding the date of the incident.
Kind regards,
CasinoDays team
I am Mohammad Rabbani Basha
I am Mohammad Rabbani Basha, i am playing 4 years casino days game I am vip player,I am lose lots of money,I am asking chargeback proof, close the my game account,I am all proof submitted caber carim police station report 🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨 your company, why close my account,I am all proof submitted, email deposit, withdrawal all proof submitted, but close my game account ,all people review fraud 🚨🚨🚨🚨🚨🚨🚨🚨🚨 report caber carim police station report 1930,my lose money refund 80 lakhs
July 16, 2026
Unprompted review
Reply from Casino Days
Hello Mohammad,
Thank you for sharing your feedback with us.
All transactions and gaming activities on your account over the last years were fully authorized, voluntary, and completed in real-time. As such, any gaming losses incurred are the result of standard, voluntary gameplay.
Your account was closed in strict accordance with our safety and security terms.
If you have any further questions or require additional assistance regarding this matter, please feel free to reach out to us through our standard support channels.
Best regards,
The Casino Days Team
I am playing this site since 6 to 8…
I AM VERY HAPPY CAUSE OF MY DEPOSIT HAS BEEN SETTLED WITHIN 17 HOURS AND THE AMOUNT OF 20K HAS ADDED IN MY GAMING ACCOUNT..
THANK YOU CASINODAYS/CASINO KHAJANA TEAM GOD BLESS ALL OF YOU 🙌🙌
July 15, 2026
Unprompted review
Reply from Casino Days
Dear Bivash,
Thank you for taking the time to share your feedback, and we sincerely apologize for the delay in responding to your inquiry.
We understand how concerning it is when a deposit does not appear in your account, especially for an amount of 20,000 INR, and we appreciate your patience.
Please be assured that we have already replied to your email, and our team is actively investigating your missing deposit. We are working to resolve the issue as quickly as possible and will keep you updated via email as soon as we have any new information.
We truly value your loyalty over the past several months, and we are sorry for the inconvenience this situation has caused. Thank you for your understanding, and we appreciate the opportunity to make this right.
this one is quickly becoming a favorite…
this one is quickly becoming a favorite of mine, because its none stop bonuses every night at midnight. i like knowing i'm gonna have a no deposit everyday, but these aren't like other i find at least for me they pay out pretty well and u actually have winnings to wager with. and support is super nice, Talked to Daniel today, and they acted with great speed activating my spins for mobile app download when they didn't show up for me so shout out to them!! with a great attitude as well. and i dont just go to 0 when i deposit either i get game time which is better than 90% of the casinos. i say everyone should try this one
July 15, 2026
Unprompted review
Reply from Casino Days
Lightning-fast support! ⭐⭐⭐⭐⭐
Reading this absolutely made our day! We are thrilled to be quickly becoming your favorite. Knowing you look forward to our casino is exactly the experience we want to deliver!
A huge shoutout to Daniel for jumping in with great speed and an awesome attitude to get those spins activated for you. We will make sure he gets your lovely praise! 📱✨
Thank you so much for the stellar recommendation.
Keep enjoying our casino!
Best regards,
The Casino Days Team
Best casino ever with tons of free…
Best casino ever with tons of free benefits
July 15, 2026
Unprompted review
Reply from Casino Days
We love to treat our players! ⭐⭐⭐⭐⭐
Hearing this absolutely made our day. There is nothing we love more than offering top-tier benefits to our community.
Thank you for playing with us!
Warm regards,
The Casino Days Team
super good casino
July 14, 2026
Unprompted review
Reply from Casino Days
We love to hear it! ⭐⭐⭐⭐⭐
Short, sweet, and the best compliment we could ask for! We are absolutely thrilled that you are having a super good time playing at Casino Days.
Thank you so much for the love! We'll keep working hard to make sure it stays that way. Have fun! 🎰✨
Cheers,
The Casino Days Team
I was connected with a customer service…
I was connected with a customer service representative by the name of Ben and he was extremely helpful and polite. I absolutely love this casino and the support I have had is always amazing. Thanks again.
July 13, 2026
Unprompted review
Reply from Casino Days
Ben knocked it out of the park! ⭐⭐⭐⭐⭐
Wow, reading this absolutely made our day! We are incredibly thrilled to hear that you love our casino and that our support team consistently hits the mark for you.
Ben is a fantastic member of the team, and hearing that he was both extremely helpful and polite is no surprise to us—though we will absolutely make sure he gets this awesome shoutout!
Thank you so much for your loyalty and your kind words.
Keep having an amazing time with us! 🎰🎉
Cheers,
The Casino Days Team
Reply from Casino Days
Hello,
Thank you for taking the time to share your feedback. Providing polite and helpful service is exactly what we strive for, and we're delighted to hear our agent hit the mark for you.
Enjoy your time playing with us!
Best regards,
The Casino Days Team
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