Cassell Reviews 

17
TrustScore 2.5 out of 5

2.3

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  1. Events & Entertainment

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2.3

Poor

TrustScore 2.5 out of 5

17 reviews

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2.3

All reviews

(17)

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Rated 4 out of 5 stars

I saw some of the mixed reviews but I had a good experience

I saw some of the mixed reviews and was a little nervous. But I ordered a T-Shirt in an XL thinking that would be the best size. When it didn't fit like I had hoped, I reached out for support. They were very quick to respond and offer a couple of solutions to my problem. They solved my issue quickly and professionally. The new T-Shirt is already on its way. My experience of their service was quite good.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY

DON'T WASTE YOUR MONEY. The quality is awful and the sizes are no where near regular sizes. I received my shirts, which I spent 100.00 on and the sizes were waaaaay off. I messaged them and they did nothing to help, saying I ordered the size and that's what they shipped and sorry no returns or refunds. I purchased in good faith for an Eagles concert in Las Vegas and now it's too late to reorder (from someone else) and get wht I wanted for our experience. BAD, Bad bad products and customer service

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible printing, bad quality and zero customer service!

Horrible printing, poor quality and zero response from customer service about just getting a return label to send it back. They just send auto-responses to any email you send and have ridiculous return policies. I gave it a shot, but will never buy from here again and at this point would just like my money back.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

I was very unhappy with my purchase I…

I was very unhappy with my purchase I ordered an Xlarge hoodie and it came in looking like a small/medium. Also they printed on the front of the hoodie the size and color which is very odd and they refuse to give me a refund of $42. I will not be ordering from them in the future!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Cassell

Would highly recommend Cassell, wonderful quality garments and customer service. Will be ordering again!

June 23, 2018
Unprompted review
Cassell logo

Reply from Cassell

Thank you Esme. We appreciate your feedback.

Rated 5 out of 5 stars

Great quality, great service

Easy to use website, fast delivery, good quality sportswear. Really happy with all of my purchases from Cassell. Would definitely recommend and buy from them again.

June 23, 2018
Unprompted review
Cassell logo

Reply from Cassell

Thank you Caitlin. We appreciate your feedback.

Rated 5 out of 5 stars

Great quality

Great quality , goods arrive in perfect condition would recommend this to anybody

June 22, 2018
Unprompted review
Cassell logo

Reply from Cassell

Thank you for your feedback Ian.

Rated 5 out of 5 stars

Cassell

Great company. Love the products and accessories.

June 21, 2018
Unprompted review
Cassell logo

Reply from Cassell

Thank you Chrissie.

Rated 5 out of 5 stars

Fresh Garms!

Fresh Garms!! Real good fit!

100% Recommend

June 21, 2018
Unprompted review
Cassell logo

Reply from Cassell

Thank you for your feedback Will.

Rated 5 out of 5 stars

Brilliant quality clothes!

Brilliant quality clothes!! We use them for both work clothes and casual attire. Would 100% recommend.. quick delivery and great service too!!

June 21, 2018
Unprompted review
Cassell logo

Reply from Cassell

Thank you Lucie.

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