Castlegate Financial Services  Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Mortgage Broker

Written by the company

Established in 1983, and one of the largest financial services business in the East Midlands at the time. We have been helping clients achieve their financial goals for over 35 years. Supporting our clients throughout life’s biggest moments, Castlegate Financial Services is more than just a mortgage broker. Our personalised, friendly and complete end-to-end financial service means we’ve been able to help thousands of clients in and around Nottinghamshire make their financial goals a reality. From buying your very first home to finding the right insurance and helping clients understand and build successful property portfolios – we are here for you, every step of the way. Castlegate Financial Services is and always has been a business built on family values. Specialising in property finance, financial planning, investments and insurance for clients in Nottinghamshire, across the UK and overseas.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Gemma Bent was fantastic throughout

Gemma Bent was fantastic throughout! Thorough throughout and is the most passionate mortgage broker rep I’ve ever come across. Nothing could have been done better and I could not recommend highly enough. If you’re remortgaging or finding a mortgage… look no further! Gemma at CastleGate has done both for me and has been fantastic for both. Brilliant, brilliant just brilliant!

Thank you Gemma

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding services

Castlegate were incredible throughout the entire process of my buying my first house. Gemma guided me through every step of finding a mortgage that was right for me, and made me feel comfortable the whole time by answering every little question I had. After the mortgage process, Amy was brilliant in helping to liaise with solicitors and estate agents to make sure everything went as smoothly as possible. Castlegate were outstanding every step of the way and I would recommend them to anyone who needs financial services.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Honestly highly recommend

Honestly highly recommend, have been trying for a mortgage for years, always getting refused, but from the first phone conversation, I knew I had the best chance, the professionalism and expertise incomparable to other advisors used in past.
Great team, always answer emails and phone calls and put your mind at ease. Castlegate make buying a house less stressful.
Thank you all again so much.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Castlegate! A safe pair of hands!!

I was recommended Castlegate by a friend and feel very lucky! My journey with them was smooth and reassuring despite a difficult market and my house sale falling through.
Olivia(Liv) was incredible and went over and above to help my situation and put me at ease whilst finding me the best rate available.
Danielle updated me regularly and anyone I spoke to was patient , knowledgeable and always happy to help. I will 100% use Castlegate again for any dealings in the future and will recommend them to friends. They are a solid safe pair of hands.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Castlegate to…

I would highly recommend Castlegate to anyone they have been amazing. Gemma was friendly and gave us everything we needed to make an informed decision regarding our mortgage. Laura was great and kept us up to date at every step with weekly check ins. Both we extremely helpful with any questions we had about the whole process and always there at the end of the phone to help. We are extremely grateful and now very happy in our new home.. thank you so much!

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing! No one compares!

Castlegate’s are an absolute dream to work with and make mortgages simple and easy. From start to finish they were professional and knowledgeable. Lauren helped me every step of the way and made things simple for me. She was lovely throughout the whole process and was quick to answer every question I had (which was a lot)!
Not to mention the amazing rates on offer even during these terrible times! I would also love to say the protection plan she organised for me as I was clueless with it all!

Laura in the admin was again quick to get my mortgage through and make the process easy for me.

Would highly recommend! I will not be going anywhere else for mortgages ever again! Customer for life for sure!

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Mortgage broker super stars...

Gemma is an all out mortgage broker superstar...deals with a range of mortgages for my home and property portfolio - always super knowledgeable, reliable and efficient - wouldn't work with anyone else. Excellent support team to.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Castlegate are amazing! The best mortgage broker about!

Castlegate are amazing! Thanks to Liv, Amy and the team i was able to finally buy my dream home!!
Liv was extremely knowledgeable, on hand to answer any questions that arose. Amy kept me updated regularly and even sorted out my home insurance.
Thanks girls you are the best! Would only ever use Castlegate and would recommend to anyone looking to get a mortgage!

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

A customer for life!

I was initially referred to Castlegate from a colleague of mine and I have worked with many members of the team at Castlegate through my 4 property transactions over the last few years, of which they always deliver above and beyond expectations. From finding competitive mortgage rates (very important in this environment) to working through the whole transaction of a property purchase or sale to providing competitive life insurance, they have been brilliant. Their dedication, communication and expertise has been vital when dealing with the complexities of buying and selling properties and I couldn’t have done it without their help. A very fun and friendly team that have continued to deliver for me - I would recommend them to anyone thinking of buying or selling a property and I will be using them for my next property purchase. They have got a customer for life!

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience dealing with…

Great experience dealing with Castlegate when purchasing my house, they made it so easy and kept me up to date. They even saved me money on my life insurance! Sian and the girls at Castlegate are brilliant will be using again.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to Castlegate I bought my dream…

Thanks to Castlegate I bought my dream home! Very knowledgeable and efficient. Always kept me updated with the progress of my purchase, and overall a really great experience.
Will definitely use this company again.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend Castlegate

I highly recommend Castlegate Alarm’s
A friendly professional knowledgable service.
After moving to a new home ,my alarm was 2/3 years old and some alarm companies wanted me to replace the alarm as they did not deal with mine.
Steve serviced and programmed my alarm to my needs so thank you Steve.

September 11, 2019
Unprompted review

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