Catalina Crunch Reviews 

Enrolled in program. I responded to an email that my order was soon shipping, and I changed the flavor. They shipped what I did not want and stated that they did not receive change. When I complained, I go a “sorry too bad” response. I said I would refuse order and to cancel my subscription. They didn’t even respond. I sent to messages and no reponse. Horrible experience

Just learned I was enrolled in auto-renew without my consent. I have no account with them and no way to cancel, but they have my credit card on file. They have one email address and my emails go unanswered. Nervous I will never get my money back! So dishonest!

The cereal is decent for what it is but this company has given me terrible and sketchy service many times. Most recently they charged a brand new credit card number I never gave them and I didn’t even receive a renewal notice so I could be notified and cancel.

Many things about their subscription service is confusing from emails with missing information and broken links to missing renewal notices (this is not the first time at all) and more. Watch out, do not expect fair and friendly service here, and apparently they will change your credit card info with no input from you whatsoever.

This company is a scam! When I placed an order just to try them out, they put me on a subscription (which I did not sign up for), then refused to cancel the shipment, even though I emailed them within hours of receiving notice of the upcoming shipment. They wouldn’t answer back my emails each time until it was “too late” to cancel. Their customer service is HORRIBLE.

In addition, the cheese bites are disgusting. I couldn’t even get teenage boys to eat them! Absolutely DO NOT BUY FROM THIS COMPANY!

This isn't about the bland cereal product, this review concerns their billing practice. I ordered a single shipment and was without my knowledge or consent signed up for "auto shipments". The company website does not offer a way to cancel this bogus membership, only postpone the shipments. There is no phone number listed on the website either, although I managed to find one listed through Amex for the unauthorized charge. So, I made phone calls (unanswered, "mailbox full") and wrote emails to cancel this and nothing has been effective. Customer service falls flat. Zero assistance. I have now blocked all future shipments via my credit card company.

Edit: The company also has a no-refunds policy. So, you'll end up stuck with a ton of expensive cereal if the order ships. And they're sneaky about shipping too-- they don't always give you the chance/option to "postpone". This company is a total headache. Avoid.