Cat Tree King UK Reviews 

My order came pretty quickly, all well packed, however I did receive a piece broken, so emailed them and they got back to me as quick as they could and without any problems they sent out a replacement for the part that was broken.

The best cat trees on the market!
The quality and build are so good these cat trees will last for many years, I used to buy cheaper versions but it’s better to buy this quality item .

Best investment for cat owners! This litterbox mat is a lifesaver in maintaining a clean home. It's durable, traps litter effectively, and the non-slip backing keeps it in place. Makes litter cleanup hassle-free and keeps my floors looking tidy.

Great tree, ordered an additional part which came quickly. Ollie loves it, fantastic quality,

The xxl scratcher I purchased was badly damaged when it arrived. It could not be constructed as 2 parts were broken and the plywood was crumbling. This damage was not caused by the courier. I have sent numerous emails, including the photos, and messaged but have had no response. This is very disappointing considering the cost of the item and the majority of reviews this company gets are good. I would like an exchange or refund but the company will not respond when contacted. Extremely poor customer service.

Bought the xxl panther for our 4 cats - a bengal, a moggy, a ragdoll and a maine coon. They absolutely love it! Such high quality materials for big highly strung cats, our kitties have had hours of fun so far climbing all over and exploring and plenty of room for all 4 to curl up and nap at the same time too! We were kept informed of each stage of our order, dispatch etc too. A brilliant company and excellent products.

I love this company .. Brilliant cat trees.
Kept me up to date with tracking.
ALL GOOD 10/10

Strong components,easy to follow instructions and all made with quality materials! It may be expensive but you're getting a high quality item that will last for years and has a great replacement service if ever needed. So well done for actually living up to what you advertise unlike a lot of companies!! Would highly recommend you to anyone thinking of buying one.

Delivered in a few days , really solid cat tree , it is ideal for four mad cats .

The cat tree is strong, well made, and was easy to put together. They have used the scratching post but it still looks like new. One of them loves the bed, and won't let the other one in it! Very pleased I paid out a bit more for something decent.

Goods are very well made! Cats love them & if my babies are happy so am I. 🐾🐾🐾🐾🐾

Very pleased with cat tree that I purchased and my two ragdolls are even more impressed.
Easy transaction although parcel did come separately which was a bit of a concern, but all resolved with ease

Great service, quick delivery and the cat tree was exactly as described. Very sturdy and good quality, very happy with it and so is my cat! Came highly recommended and I'd recommend to anyone

The two thirds of the tree that I received looks good quality and arrived in UK quickly.

Unfortunately DPD won't release the third parcel as they claim the address label on it is incomplete. They refused to take confirmation of address from me and insisted that only the retailer could update the address.

I emailed Cat Tree King explaining this and they replied saying that it will arrive eventually! It won't, DPD were very clear that the retailer needs to contact them to provide the full address and it won't move until that happens. I explained this in my email to Cat Tree King.

Frustrating as it seems to take a day for a reply so I can see this dragging on for a while.

Why Cat Tree couldn't have contacted DPD when I explained the issue is a mystery and has really soured the transaction.

In the meantime I have a big pile of platforms but no poles. If your reading this, retailer - get it sorted - CUK15056

UPDATE - after getting absolutely nowhere across multiple emails it took forwarding DPD's explanation email and a phone call to Netherlands before Cat King finally agreed to repost the missing parcel. Finally got it and the tree is great quality. Customer service needs improvement though.

Extremely quick delivery. Great quality products.

Arrived quickly, well boxed. Easy to assemble it and my MC’s love it.

Fantastic cat tree. My boy loves it as it’s a better height for him to get on. The comfy cushion is also an added bonus. Can’t get him out of it 🤣. Highly recommended thank you

Excellent products. Cat towers are really well made and strong and sturdy.
Shipping was really quick and the cat tower arrived within a couple of days.
Would definitely buy from this company again.

Quick delivery