Gik relativt hurtigt, brokker mig ikke! :) var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille po... See more
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See what reviewers are saying
Jeg fik en rigtig god service af Phillip som hjalp mig med at gennemgå mine abonnementer (mobil og internet) så det kom til at passe til mit behov. Tusind tak for fantastisk service : )
Company replied
Not sure what is happening but telephone numbers that call me often, e.g. family members, come through. Phone numbers that are unknown to me, like the bank or hospital, almost never ring. I have taken... See more
Company replied
I was recently approached by a young support representative who made a great offer. She was incredibly professional, kind, and even offered to switch from Danish to English to better assist me. I felt... See more
Company replied
Company details
About CBB Mobil
Written by the company
Har du spørgsmål eller måske brug for en generel vejledning til et af dine produkter, vil vi gerne hjælpe dig med at løse problemet
Danmarks stærkeste netværk
Hos os får du Danmarks stærkeste netværk. Vi bruger Telenor og Telias netværk, der dækker 99 ud af 100 danskere. Vi tilbyder desuden 4G, så du kommer markant hurtigere på nettet med din smartphone.
Se vores mest populære produktkategorier og mobiltelefoner her.
Produktkategorier
Mobiltelefoner
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Written by the company
Contact info
4.5
Excellent
66K reviews
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Reply from CBB Mobil
I am so happy to hear that Sandra😍🙌
Cheers to that🎉
Good network is essential, so that is perfect to hear💛
Have a nice weekend!
Eva, CBB
Excellent Service and a Promising Start with CBB
I was recently approached by a young support representative who made a great offer. She was incredibly professional, kind, and even offered to switch from Danish to English to better assist me. I felt well taken care of and confident enough to switch my current mobile provider to CBB. I hope the service will continue to meet my needs as I begin using it. One great aspect is that CBB doesn’t have a binding period, which gives me extra peace of mind. Thank you Filippa. :)
May 16, 2025
Unprompted review
Reply from CBB Mobil
What an absolutely amazing review upon your experience with even more amazing coworker 🤩
Thank you so much for sharing and explaining your needs for us to uphold the service level - as I most definetly will promise we will - so we can give you this exact experience again and agan 🙏
I do really appreciate you taking your time to share. It means a lot. It does 💛
Please don't hesistate to call us another time. We'll be at your service whenever you need it.
Have a great weekend, AneMarie 🌞
Julie, CBB
I have get a good discount for the…
I have get a good discount for the agarment contract
May 13, 2025
Reply from CBB Mobil
Nice Daniel🎉
We love a good deal – and getting a discount on your agreement contract is always a win💸👏
Glad to hear things are going your way – thanks for sharing💛😊
Have a great evening!
Eva, CBB
Great discount for new phone
I've bought a new phone with a great discount, and it arrived quickly.
May 8, 2025
Reply from CBB Mobil
Oh yes – that’s exactly how we like it! 😇💛
A sweet deal and fast delivery? That’s what we call a win-win! 🙌
Thanks a ton for taking the time to share your lovely experience with us – we truly appreciate it 🙏
Wishing you an amazing day with your new phone! 📱✨
CBBest regards 🟡
Jonas, CBB
I call 2 times your number after i…
I call 2 times your number after i write this complaint about your services, and I want to give you Cbb one more shot to improve your services, and the first call i make today for number 4x50 your assistant didnt talk anymore and left me talk to myself alone, i dont know what was the problem, but in the middle of conversation i stop hearing the assistant, so i terminate that call and try again same number 4x50, and after almost 14 minutes wainting to get someone to take the phone, your assistant talk to me and i explain one more time , sometimes i dont have internet and the phone doesnt work, and i try to remove the sim card reset the phone and put the sim card in other phone, the problem the same and this problems start in the begining of this year, more problems with cbb, internet and phone, and i pay every month 119kr, and service its bad and inexistant, every month more than 3 days the same problems and cbb charge me 2 text messages to Portugal, and i only send one, ok this people they are not honest.
Your contact person from 4x50 send to me a new sim card, but she didnt fixe this other problems of my days without service and a text message to pay double, and like the first call i just stop hearing for assistant and the conversation was in the middle and they didnt fixe my problems our give me alternatives, bad service.
I want this problems to get solved, you need to contact me by phone, and i think am i paying to much for this service, i get from the competition better prices, its too much waiting time 14 minutes to get from your services, if you want i have take a screen shot for this waiting time to talk..
May 9, 2025
Unprompted review
Reply from CBB Mobil
Hi António
I've answered your previous review, and just now the email sent to me.
Please get back to me there, so I can help you get the overview and answers you are looking for 🤝
Julie, CBB
Reply from CBB Mobil
I am absolutely joining you on the feel good ride, Susil 😃
And I'll tell you why 🤝 I am so immensely grateful that you will drop by here as well to share your experience with us 💛
THANK YOU for the kindest review 🥰 And have an amazing day!
Julie, CBB
Need to urgently activate Apple watch…
Everything else is perfect - communication with Customer Service - internet packages - and any problem is resolved quickly. I would like the CBB network to be improved in the neighborhood where I live because for 4 years it has been very weak in the apartment where I live in Soborg.
Thanks
April 2, 2025
Reply from CBB Mobil
Thank you for the feedback 🤝
We can only provide eSIM for your phone right now 📱
However! We are working on those SmartWatches - I promise! 🤝
We try to improve our network all the time, and you can always follow the development in your area here:
https://mastedatabasen.dk/viskort/PageMap.aspx
CBBest regards,
Linda
Reply from CBB Mobil
Totally fair🤠
We’ll do our best to earn those stars as you get to know us. No pressure (well, maybe just a little💛).
Thanks for joining our CBB-family - we’re excited to have you on board📱✨🌺
Kind regards,
Camilla, CBB
Finn Borup er Glad For at …
Finn Borup er Glad For at Være Kunne Hos cbb Moobil i er Alti Flinge . Finn Borup er Glad For at Være Kunne Ved Cbb. Hilsen Finn Borup
April 14, 2025
Reply from CBB Mobil
Årh Finn, du er jo en stjerne! 🌟 Tusind tak for dine søde ord – vi bliver helt varme om simkortet 🥹📱
Det betyder så meget for os, at du er glad for at være hos CBB – og vi lover at blive ved med at være flinge og klar til at hjælpe, uanset hvad 🧡💪
Ha’ en herlig og Finn-tastisk påske 🐣✨
Små gule hilsner,
Rosa
Reply from CBB Mobil
Oh my, those are some incredibly kinds words about my hardworking and absolutely awesome coworker 🤩
I'll take this online highfive any day and deliver it with only tremendous pride 😃
Thank you so much for this fantastic review 💛 Have a great day 🌞
Julie, CBB
Easy to register with CBB
Easy to register with CBB
Thanks to the help of Elgiganten kind and talented employees, I could sign up for CBB in a few clicks
April 8, 2025
Reply from CBB Mobil
Easy is our middle name, and easy it's going to be at every touch with our services 💪
I will promise you that, Agnes 💛
Thank you so very much for stopping by here as well. It's greatly appreciated 🫸🫷
If you ever need anything, please don't hesitate to reach out 📞
Have an amazing day 🌞
Julie, CBB
Even though I am a cbb customer since…
Even though I am a cbb customer since 2021, I cannot buy a mobile phone in installments because I have 5G internet with them and the binding is 6 months. OK, after the binding period is over it is time to say goodbye to the mobile phone and internet subscription even though I was planning to keep it. 👎👎👎!
Skift din betalingsmetode til kontant for at gennemføre købet
Du kan have én aktiv afdragsaftale ad gangen indenfor 6 måneder. Det er muligt at købe på afdrag igen fra d. 10-05-2025, hvis den eksisterende afdragsaftale er betalt ud. Du kan også vælge at ændre din betaling til kontant for at fortsætte med det samme.
April 14, 2025
Unprompted review
Reply from CBB Mobil
Hi Daniel 😊
I am not completely sure, that I understand you correctly, but let me try 😊
our internet subscription has nothing to do with buying a phone, since a phone (and installment) is purchased on your voice subscription - not the internet.
Our terms are, that you can buy a phone on installment, when you had you phone number with us for 3 months 📱
We are really happy to have you as a customer, but this states clearly in our terms and conditions 🤝
Never hesitate to reach out to us on 50 50 50 50 for any questions regarding this 💛
CBBest regards,
Linda
Immigrants to Denmark and…
Immigrants to Denmark and familiarization with a new culture😍😍
June 17, 2024
Unprompted review
Reply from CBB Mobil
How wonderful, Seyedkazem! 🤗 I'm sure you guys will love it here 💛
The weather may not always be the best, but with an extra sweater on, there are so many beautiful things to explore! 😇
If there's anything I can do for you, please don't hesitate to give me a call 📱
I wish you all the best here in Denmark and hope you have a wonderful evening! 🙏
Best regards 🟡
Jonas, CBB
The app has no English version.
April 6, 2025
Reply from CBB Mobil
The app unfortunately isn’t fully translated into English just yet😕
But having an English version sounds like a fantastic idea, so I’ve made sure to note that feedback right away. Thanks a lot for sharing it🙏
Have a great evening💛
Eva, CBB
Reply from CBB Mobil
Yay! That's great to hear 🥳🎉
Thank you for sharing your customer experience with us 🤝
Never hesitate to reach out, if you need our support again!
CBBest regards,
Linda
My only mistake in the past that i have…
My only mistake in the past that i have changed my cbb to another company but re correct it to return again to my best cbb,thanks
April 4, 2025
Reply from CBB Mobil
OH my 😍 What a powerful statement and declaration of pure loyalty 😃
This is absolutely going to make my day 🙌 And I cannot thank you enough 💛
If you ever need anything, please don't hesitate to call us 📞 We're here for you and always will be.
Have an amazing day, and welcome back! 🌞
Julie, CBB
Reply from CBB Mobil
It’s so lovely to read about your great experience, Mohammed💛
Thanks for sharing it with me here – and for even throwing in 4 stars on top of that✨👏
Have the most wonderful evening!
Eva, CBB
Internet
I have internet from them in more than 5 years. Nothing to complain about. Services as they promised. Now I have ordered a new router. They have answered to my request in minutes and in 2 days I got my new router. Reliable. I'm happy for this easy kind of services. Keep it so, CBB! 🙂
April 1, 2025
Reply from CBB Mobil
Wow, thank you so much for the awesome words! 🙌
I’m so glad you’ve had a great experience with us for over 5 years! 🎉
That’s exactly how we love to do things – fast and reliable service, so everything just works. And great that your new router was set up quickly! 🚀
We’ll keep the standard high so you can keep enjoying your service.
Thanks for being with us! 💛
Cecilie, CBB
The customer service response via phone…
The customer service response via phone conversation during enquiry was very good. I hope you keep up with that.
March 26, 2025
Reply from CBB Mobil
Aw thank you so much, Annette!
We will try our very best 💛
Have a great evening.
Best regards,
Anne, CBB
Satisfied user - some suggestions for the future
I am satisfied with what CBB Mobile offers - good mobile subscriptions with internet at an affordable price. Another plus is the mobile app, which makes it easy to manage your account.
However, I miss two things. First - customer service via chat. Sometimes I get stressed making phone calls, so chat would be much more convenient for me. Second - I miss the English version of the website and app. I always have to translate everything through Chrome, which is a bit cumbersome. Too bad there is no option to change the language.
I hope the company will consider these suggestions - then it would be perfect!
March 24, 2025
Reply from CBB Mobil
Hey there! 🌟
First off – huge thanks for the kind words and thoughtful feedback 🙌 We're stoked to hear you're loving the subscription and the app – music to our ears (and data to your phone 😄📱)
And hey, you’ve got some solid points! We totally get the need for a chat option – sometimes texting just hits different, especially when calls feel a bit much. And the language barrier? Yep, we hear you loud and clear. An English version of the site and app would make things way smoother, and it’s definitely something we’ll pass on to the right folks.
Thanks a ton for taking the time to share this – feedback like yours helps us grow (and glow ✨)
Wishing you a super chill day and smooth sailing with your CBB experience 💛
Kindest regards,
Rosa
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