While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
DON NOT ORDER THROUGH THIS COMPANY THEY ARE CONNECTED TO UNIBOARD AND UNIVERSAL SPRAY LTD BOTH COMPANIES ARE A SCAM THEY TAKE YOUR ORDER ONLINE CHARGE VAT AND YOU NEVER RECEIVE THE PRODUCT AVOID THESE COMPANIES
In November 2024, I placed an order worth £9,000 for materials to build a fully bespoke kitchen. Everything was delivered correctly and went smoothly at the time.
Two weeks ago, I contacted CBJ to request two additional sheets of the same material for the same project. The owner confirmed over the phone, followed up in writing via email, and included notes in the order confirming that the materials would match exactly.
Unfortunately, what was delivered was incorrect. I returned the materials immediately. Since then, there have been multiple email exchanges, during which CBJ has refused to acknowledge any fault. Instead, they blamed their supplier and shockingly told me to deal with the supplier directly.
I followed up several times, explaining the urgency and how this issue was affecting my relationship with my end customer. Eventually, the owner of CBJ called me personally. Rather than offering a solution, he was rude, dismissive, and unprofessional—telling me, and him quote, "I don't give a s*** about your wrong materials," and said he would just issue a refund.
In all my years in business, I’ve never encountered someone as unprofessional and disrespectful. Shon, you are a complete liar, and your handling of this situation has been disgraceful.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
