Excellent. From start to finish the process was straightforward and CBS did what they said they would. Delivery prompt and alerts and paperwork spot on. I will definitely use them again and would r... See more
Company replied
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From 1st order, pricing & customer Service i give 10/10. Updates from start to finish, happy staff when dealing over the phone. I will definitely be ordering again from this company. Les I assume i... See more
First thanks for the many reviews which I have read with interest. I was about to drop £270 on some Ryobi gear and decided to actually read the T&Cs. Not exactly customer friendly and made me think... See more
Company replied
After a colossal screwup by DPD, who delivered my parcel into my recycling bin that was about to be emptied by the binmen, I contacted CBS by email who immediately dispatched another shipment. No quer... See more
Company details
Written by the company
CBS Power Tools is Peterborough's largest independent power tool and garden tool dealer, selling a huge range of top quality garden and power tools. Established in 1960, CBS Power Tools have steadily grown to become the area's largest independent industrial power tool dealer, offering a wide range of equipment from the major manufacturers, including Makita, Bosch, Hikoki, Ryobi, Dewalt, Milwaukee and Trend. As well as sales, CBS offers a comprehensive after sales service with our onsite Workshop. We are proud to be the only authorised warranty service centre in the area for many major brands. We have 3 websites, One dedicated to Ryobi Tools : (https://www.direct-powertools.co.uk/ ) One dedicated to Milwaukee Tools : (https://www.powertools-direct.com/ ) Last but not least www.cbspowertools.com which hosts all of the brands that we stock. You can shop online or pop in and see us in our Fengate, Peterborough Showroom. Our team have many years of experience between them and are always available to offer you impartial advice on the correct tool that you require for the job in hand.
Contact info
Unit 4, VP Square, Storeys Bar Road, Fengate, PE1 5TQ, Peterborough, United Kingdom
- 01733 343031
- sales@cbspowertools.co.uk
- www.cbspowertools.com
4.3
Excellent
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Top class service and cost!
Bought a Ryobi drill from their own dedicated Ryobi website over the Christmas period and was impressed with the speed and quality of there service. Also found them to have some of the best prices for tools. Will definitely order again!
December 31, 2019
Unprompted review
Very good all round service
Very good all round service. Very reasonable prices and very quick delivery. I will definitely be using them again. Keep up the good work guys.
December 3, 2019
Unprompted review
One of the best companies I have dealt with
One of the best companies I have dealt with over the internet. I managed to order the wrong item but it was no problem and they were so kind and helpful explaining what I should do and arranging a new order for the correct item. They even called my on a Saturday to fix things up. Just brilliant and the prices were very good as well Special thanks to Les who was brilliant.
August 3, 2019
Unprompted review
great service
Purchased Makita combi drill, cheapest I could find, very good service and quick DPD delivery, would recommend.
January 18, 2019
Unprompted review
Awful service
Apparently dispatched and tried to deliver but failed claiming they do not have my address. When I challengeed them on this got rude and defensive. No response from customer service after emailing them. Cancelled order and bought elsewhere.
June 15, 2016
Unprompted review
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