CCL Computers Reviews 

32,635
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and value for money on products, often highlighting excellent product quality and careful packaging that ensures items arrive in perfect condition. Many commend the fast and efficient delivery service, experiencing quick dispatch and on-time arrivals, alongside fantastic overall service and helpful communication. Conversely, a small portion of people felt dissatisfied with delivery issues, such as orders not arriving or experiencing delays and tracking problems. Some also reported difficulties with faulty items, poor packaging leading to damage, and unhelpful responses when seeking returns or replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speed and efficiency of... See more

Price

People report positive experiences with price, often highlighting great value, competitive pricing, and good... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy process, with some... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 9070xt Taichi 30 mins before cut off time for shipping next day delivery, card arrived next morning via dpd in perfect condition. Very happy with both card & the service provided by CCL :)

Rated 5 out of 5 stars

I had to return a faulty item, was checked, confirmed faulty and replaced in very quick time. On the back of that CCL assisted with a totally unrelated problem where the Customer services went above... See more

Rated 5 out of 5 stars

My 14yr old son bought a part to build his own PC and there was a mix up with what he thought he ordered and actually what he needed to build it. His mistake but Joshua and Tristan were extremely help... See more

Rated 5 out of 5 stars

"I can honestly say CCL Computers (cclonline.com) is a fantastic company. I had a nightmare experience trying to buy my first PC elsewhere and was scammed out of £900 by Gamer-PC. I strongly recommend... See more


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Drives and Storage Service

Written by the company

With over 23 years' of supplying IT components and PC building experience, you can trust CCL to build your perfect PC. CCL build an award winning range of PCs from great value family PCs to state of the art custom gaming rigs. You can choose from our most popular models in stock for speedy delivery, or you can have a PC individually designed for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(32,635)

967 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Delivery arrived promptly, competitive pricing for components. I had one issue with a discount code but the sales team dealt with it.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Poor packaging on items over £1500 I…

Poor packaging on items over £1500 I believe this resulted in a damaged motherboard which they supposedly concluded was a bent pin due to customer user. During the returns process customer service was unable to answer basic questions. Competitive prices but doesn’t match the customer experience wouldn’t buy from them again.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, which I will use over and over again. This last order was fulfilled in full and on time and They gave me updates as my order was put together and tested.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I was lucky enough to have been able to…

I was lucky enough to have been able to purchase:
Kingston FURY Beast RGB 64GB (2x32GB) 6000MT/s DDR5 Memory Kit.
just before prices went on the rise thanks to CCL Computers for having this sale. The delivery was on point and my server will be up sooner than originally scheduled... thank you CCL Computers.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Game over man

Game over man. Terrible customer service. Wanted to return an unopened computer item, having just finished my computer build. Just buy from a company who cares about customer relations and avoid this seller.
Also enquired about what to do if an item was faulty (if this were to happen in the future) and was told to look at the website, rather than refer to the Consumer Rights Act 2015.
A perfect example of how not to run a company.
0 stars.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid using them, terrible service!

Avoid using them! Have ordered multiple items and one of them was delivered at the main door next to the street claimed it was handed to me around noon whilst i was at work until late afternoon. I tried to get in contact with customer service. Got a reply somehow from Peter after 3days telling me to wait additional 7-14 working days. Not hearing from them i emailed them on the 13th day and again i got a reply to wait as they will look into it.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

800w Gamemax Bronze PSU

Great price, quality and speedy delivery, what more could you want from a company that goes above and beyond on a weekend!

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Shocking. Sent me a damaged motherboard and then out right refused to deal with it. Refused to take any responsibility and not even a sniff at an exchange, repair and nevermind a refund. Won't be dealing with them again.

January 30, 2026
Unprompted review

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