CCSCollect Reviews 

This company is a total scam. Sent a letter saying I'm owed money to HMRC I contact HMRC who confirm that I don't owe any money I call them back to get the case closed and they just keep going round and round saying you're gonna have to pay more interest we're not gonna close the claim and refuse to connect me to a supervisor manager and try to get me to share personal information. They have also targeted an elderly relative in the 80s . I'm going to look into which professional body I can refer them to for investigation into illegal operations.

Letters have been received at our address addressed to unknown individuals. We contacted the company to update the details, but the letters continue to arrive under different names, claiming money is owed to HMRC.

We have never received any correspondence directly from HMRC addressed to these names at our address. This situation raises concerns that there may be a scam involved within this company, and we are unsure why HMRC is being associated with them.

Received an email from CCS saying I owed money I had already paid. Called up to dispute and it was sorted within minutes by Jessie. Nice fella and easy to talk to

keep getting emails from this company now had to personally block the email address, now usually a genuine company will show you what the debt is owed for, in these emails absolutely no information whatsoever just to contact on said number. How i'm i suppose to know what company it is i owe a debt to in order to sort it out eh?

Appalling service
Been contacted by these because I owe Sky money and they won't help me so have to deal with these idiots as they send me emails i answer them to sort it out so what do they do send another email the same . Then you think you have sorted it they send you another email to contact them
I am sick of repeating myself when I answer every email back to them
Give your head a wobble and sort this out I am waiting
Not answering any more emails I gave given all my details in an email FIND IT !!!!

This company keeps harassing my son cofie mckew with letters . They a
Re not csa or in any financial institutions. They are talking about a tax none payment which was set up as pay monthly, the total year flounce for the tax was £20 . So we paid for the year tax , they still sending £100 fine cos collections proper scam . I hope trust piolet scraps this fake company .

This is 100% a SCAM do not pay anything to this company. They sent my grandad a letter saying he owned Tesco Mobile money. My grandad went to Tesco Mobile to confirm and he doesn't owe them no money. Tesco Mobile clearly has had their data stolen and have attempted to SCAM,

The people who answer the phone sound like they know it is a scam as well.

Bullying con won’t again, just like the rest of them, But this time it back fired, Kept chasing a family member, Only then to find the account had been “0” due to their mistake and the issuing company as there were never any bills to start with, But kept sending “coded” messages. Buying , very bad attitudes. Couldn’t care less the way they talk to you, Digging way to treat prowl in this day and age.

Scammers - vile and fraudulent company - hope they get shut down as they are vermin!

Actually a scam, had emails from this company saying i owe money to sky, Spoke to sky who have told me that i don't and never have owed anything, and that they have not passed me on to debt recovery of any sort. Have spoken to CCS and asked for my data to be removed on GDPR grounds as there is no reason for it to be kept and they have refused.

I have paid 2 amounts off my balance, 1 was nearly a month ago and they are not showing on my HMRC account and i am being charged interest. I emailed them a week ago and they still havent replied

I spoke with Shayne on the 30/10/25 and Andrew on the 23/10/25 who asked me to call back in a week regarding a disputed DVLA penalty. Both Shayne and Andrew were polite and helpful despite dealing with customers who are most likely disgruntled. Nobody likes to pay fines especially if you don’t agree with them but they were far more helpful than the DVLA. Take your issues up with the companies that passed on the debts rather than CCS.

I’d give no stars at all if that was possible. An utter disgrace of a company. I cannot believe a company like Vodafone are using such a rude and aggressive company ESPECIALLY when they’ve sent out something they shouldn’t have in the first place because it was an error at Vodafone’s end. I had the utter displeasure of speaking to two of their representatives. The second was slightly more pleasant than the first but the first shouldn’t be speaking to people on the phone.

Shurbya was really helpful and was able to sort my query for me instantly

Always complain when they are acting or making unlawful demands. Complain to them initially and then complain to FCA, the more the merrier!

HOUNDING MY 81 YEAR OLD RECENTLY BEREAVED FATHER FOR A DENTAL BILL OF £26.80 HE DOES NOT OWE. ADDING £100 PENALTY CHARGE AND A £50 SURCHARGE. UTTER CRIMINALS. THREATENING AND CAUSING ANXIETY TO A STROKE VICTIM. UTTERLY VILE.

I'm filing a complaint with FTC & CFPB. The notice I received in the mail is incomplete=invalid.

They try to intimidate-

I tried to pay them, with their bank details but my bank said it didn't exist🤷so went to their portal but I couldn't access my details, tried phoning but decided not to wait on my mobile phone for ages, I only owe £40 apparently for sky who I stopped using ages ago when I returned their router

Their portal is shocking, tells me my details are not valid, when they are, get told to wait a few days when they've reset my account multiple times. Cannot even send a contact form as that errors, I don't need to talk to you, I just want to post updates. Phone lines/web was down for at least a week in July.

Trying to get through and 13th in queue, absolutely useless, if you are taking on massive contracts like HMRC you should have the resources to handle it.