None of the company phone numbers work. They don't respond to emails, and I have sent MULTIPLE emails trying to redirect my shipment to the correct address. I receive no response at all.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well, so far, so good, CDU has a great selection, as I'm looking for older titles it does come as a shock I've been able to find so many. I'll have an update when they come in, but I'm looking forward... See more
CD Universe is simply great! I have been ordering music CD's and movie DVD's for over eight years. When all other sources failed, CD Universe came through. The music and movie selection is outstanding... See more
Hi ! Cd Universe has always been a reliable music purchasing choice. They have a very large music catalog to find what you are looking for, and can most always ship very quickly. Problems don't of... See more
Company details
Information provided by various external sources
Shop online at CD Universe for music CDs, movies, CBD Supplements, and more. The CD Universe store has excellent service and low prices.
Contact info
CD Universe 101 North Plains Ind Rd, 06492, Wallingford, United States
- 203-294-1648
- customerservice@cduniverse.com
- www.cduniverse.com
4.0
Great
391 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They put good customer service first
They put good customer service first. I got a refund of the cost of the movie and the cost of shipping it back to them even though it was partly my DVD player's fault that it wouldn't play.
December 5, 2021
Unprompted review
This site always has great deals… my…
This site always has great deals… my wife and I really appreciate it
December 3, 2021
Unprompted review
Love CD Universe
Love CD Universe. Never any problem with orders, always quick delivery and packaging is very good. Always a good selection of movies and tunes and will continue to use CD Universe. Thank you.
November 28, 2021
Unprompted review
It cd universe adult porn buy love…
It cd universe adult porn buy love shipping on dvd new or use order delivery
November 25, 2021
Unprompted review
Very Poor Shipping Damage issues …
I love the great DVD and CD selections and availability...
The problem that I have time and time again is the not only taking a long time to receive my purchase, its the DVD and DC cases are damaged and broken...! Very poor shipping packages....! Truly this a real issue...
November 24, 2021
Unprompted review
big bend boy
found what i was looking for then the process was easy
November 18, 2021
Unprompted review
Quick and easy
Prices a little high compared to retail chanes, but they always have whit I am looking for. Ordering is quick and easy with rapid delevery. I highly recomend CD Universe for your music and video collections!
October 30, 2021
Unprompted review
Once again so easy to find all the…
Once again so easy to find all the artists and albums I've been looking for!! The suggestions is where you find the hidden gems and your forgotten classics. I'll be back on CD Universe when my next list of tunes gets made!
October 27, 2021
Unprompted review
I forgot my free lube can you put it in…
I forgot my free lube can you put it in my order. Thank you 🤞
October 26, 2021
Unprompted review
Reply from CD Universe
We can certainly add that to your order, but I don't have enough information to find your order. Please contact our customer service at orders@cduniverse.com or use our website: https://www.cduniverse.com/help/contact.asp?style=all
Love for CD Universe
Love you guys! You have the best new movies and all the classics.
October 18, 2021
Unprompted review
I am interested in let's just say it…
I am interested in let's just say it rape DVDs and movies you have discontinued, like DIVAS 4 and tailenders really great stuff back there.
October 17, 2021
Unprompted review
great customer service!
October 15, 2021
Unprompted review
every thing turn ok my packge was open…
every thing turn ok my packge was open when it was drop off
October 2, 2021
Unprompted review
Living in the past.
Rubbish service that expects you to phone the company(during opening hours)to place the order-thats what the bloody computer and debit cards are for.
September 24, 2021
Unprompted review
excellent!!!
excellent! Cheap, fast and varied! The range is very wide and tidy with a very convenient interface.
Glad I discovered your site. Thank you! :)
September 18, 2021
Unprompted review
I bought some paramore music here
September 17, 2021
Unprompted review
All smooth with the order.Easy yo place…
All smooth with the order.Easy yo place order.
September 15, 2021
Unprompted review
Happy Customer
Have always been very happy with your service and effort. I've ordered a variety of items -CDs and DVDs - over several years. I have been completely satisfied; that is why I made my purchase here, today.
September 13, 2021
Unprompted review
This was easy
This was easy. I look forward to receiving the 2 CDs.
September 9, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.