The customer services team were 5-Stars. We had a tricky situation where an expensive amp wasn’t working. Customer services shipped us an alternative amp at cost even though we had held the original... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I have tried using this company, delivery was on time and everything as expected. My builder put up the speakers and cabling to the Amp without any issues. The sound quality is perfect! It... See more
Company replied
I bought a 7.1 in wall and ceiling speaker set up from the specialist audio company. Although I did the research for the set-up myself, they had everything I asked for, at the best price I could find... See more
Company replied
We got in touch with Specialist Audio when we were asked by our client to install some wireless speakers as part of an office refurbishment. Our usual wholesaler wasn't able to help with the informati... See more
Company replied
Company details
About The Specialist Audio Company Limited
Written by the company
The Specialist Audio Company is at the forefront of high quality home audio and architectural speaker systems. We are dedicated to helping our customers plan, purchase, and install fantastic products for everyday audio enjoyment, and we pride ourselves on our outstanding customer service. We’re particularly focused on providing integrated audio solutions which allow our customers to enjoy music, movies, gaming and sports in high quality with minimal impact on interiors.
To ensure our customers get the very best shopping experience and assistance for their project, The Specialist Audio Company operates a number of websites to cater for individual requirements.
Ceiling-Speakers.co.uk is dedicated to helping clients build high quality integrated home entertainment systems for music, film and gaming. It provides the UK's definitive resource to help you plan, purchase, install, setup and enjoy a range of quality home audio solutions. Our highly experienced team of experts, along with our carefully curated product line-up, will help you achieve audio nirvana regardless of your product knowledge.
CeilingSpeakerWorld.co.uk is quite possibly the UK’s best online retail store for custom installation speakers, multi-room audio equipment, and home cinema products. If you already know which combination of products you need, then Ceiling Speaker World is the place to visit, with its extensive product catalogue from quality manufacturers, competitive prices, package deals, and large stocks available for free next day delivery.
SpeakerPoint.co.uk is home to all things audio for the home, garden, and on the move. With an extensive product catalogue consisting of great products from quality manufacturers, hard to beat competitive prices, great value package deals, and free next day delivery, Speakerpoint is the perfect place to browse for your next audio purchase.
The Specialist Audio Company is proud to be a Sonos Platinum Dealer, and we know their products inside and out. In fact, all our staff use Sonos in their own homes! So when you buy Sonos products from us, you know you’re getting the very best advice and professional aftersales support.
Contact info
Plough Lane Studios, 7 Plough Lane, TW11 9BN, Teddington, United Kingdom
- 01932 505124
- sales@specialist-audio.co.uk
- www.ceiling-speakers.co.uk
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and price
Bought the Sonos 8 inch Sonos speakers and Amp, the products arrived quickly and were well packaged. They were the best price I could find anywhere. Would highly recommend.
August 7, 2024
Reply from The Specialist Audio Company Limited
Hi Matt
Many thanks for your kind words and 5 star review. It's great we were able to help you out on your speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
Great price and service.
I bought a Sonos Roam 2 to use in the bathroom and found one significantly cheaper here!
Delivery was exceptionally quick too - I'm extremely satisfied with the whole experience.
August 19, 2024
Reply from The Specialist Audio Company Limited
Hi Mark
Many thanks for taking the time to leave us a review. We really appreciate the feedback, and I'm glad we could help get the right product out to you quickly.
Kind regards
The Specialist Audio Company
Brilliant service as always
August 16, 2024
Reply from The Specialist Audio Company Limited
Hi John
Thank you for taking the time to leave us a review. We really appreciate it. We hope you enjoy the speakers, and we look forward to helping you again in the future.
Kind regards
The Specialist Audio Company
Excellent service and advice
Excellent service and advice, Tom was really knowledgeable and helpful.
August 15, 2024
Reply from The Specialist Audio Company Limited
Hi Andrew
Thank you for taking the time to leave us a review. We really appreciate it. I'm glad I could help recommend the right speakers for your requirements, and look forward to assisting you again in the future.
Kind regards,
Tom
The Specialist Audio Company
The customer service and price
The customer service and price. Tom was super helpful didn't push the sale at all and took the time to talk me through all the possibilities within my budget
August 15, 2024
Reply from The Specialist Audio Company Limited
Hi Jeeten
Thank you for taking the time to leave us a review. We really appreciate it. I'm glad I could help recommend the right speakers for your requirements, and look forward to assisting you again in the future.
Kind regards,
Tom
The Specialist Audio Company
Great service from SAC as…
Great service from SAC as usual...superb product too. Slight issue with courier..saying we were closed so couldn't deliver next day as promised, had to pick up from 'not so local' newsagent, but all good in the end and no reflection on SAC.
August 13, 2024
Reply from The Specialist Audio Company Limited
Hi Ash,
Thank you for taking the time to leave us a review. We really appreciate it. We hope you enjoy the speakers, and we look forward to helping you again in the future.
Kind regards
The Specialist Audio Company
Really helpful team at Specialist…
Really helpful team at Specialist Audio. Tom helped me with all my questions, pointed me to the right product and even got it to me the next day. Great service
August 8, 2024
Reply from The Specialist Audio Company Limited
Hi Tim
Many thanks for taking the time to leave us a review. We really appreciate the feedback, and I'm glad we could help get the right product out to you quickly.
Kind regards
Tom
The Specialist Audio Company
Excellent service as usual
August 9, 2024
Reply from The Specialist Audio Company Limited
Hi Peter
Many thanks for the review. We really appreciate it. And I'm glad we could help again.
Kind regards
Tom
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Roger
Thank you for taking the time to leave us a review. We really appreciate it. We hope you enjoy the speakers, and we look forward to helping you again in the future.
Kind regards
The Specialist Audio Company
Lithe Audio iO1…
Purchased Lithe Audio iO1 Outdoor/Indoor Active Speakers (Master/Slave Pair), excellent product, easy to set up outdoors, sounds brilliant. Spoke with Lithe before ordering, good communication. Fast delivery from SAC. Considering purchasing more for indoors.
July 22, 2024
Unprompted review
Reply from The Specialist Audio Company Limited
Hi Angel,
And thank you for taking the time to leave us a review, it is very much appreciated.
Also we good to hear you are enjoying your new speakers and we hope they provide many years of enjoyment.
regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Neil
Many thanks for your kind words and 5 star review. It's great we were able to help you out on your speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
Knowledgeable staff
July 26, 2024
Reply from The Specialist Audio Company Limited
Hi Wayne
Thank you for the review. We're glad we could help.
Kind regards,
The Specialist Audio Company
Fast response
July 29, 2024
Reply from The Specialist Audio Company Limited
Hi Simon
Thank you for taking the time to leave us a review. We really appreciate the feedback. I'm glad we could help and good luck with the projects.
Kind regards
The Specialist Audio Company
Good service
Good service, speedy delivery.
I haven`t used the items yet so will update later.
July 19, 2024
Reply from The Specialist Audio Company Limited
hi John,
And many thanks for taking time to leave us a review, it is very much appreciated. We were very happy to help on this occasion for your requirements.
regards
The Specialist Audio Company
Simple and clear ordering process
Simple and clear ordering process. Good product descriptions enables purchaser to get exactly what they are looking for.
July 15, 2024
Reply from The Specialist Audio Company Limited
Hi David
Many thanks for your kind words and 5 star review. It's great we were able to help you out on your speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
Hi Michael,
Many thanks for your kind words and 5 star review. It's great we were able to help you again on your speaker project and hope you get many years of enjoyment out of it. We really appreciate your review, thank you very much.
Kind Regards
The Specialist Audio Company
excellent service ordered over the…
excellent service ordered over the phone the guys there were very helpful
July 18, 2024
Reply from The Specialist Audio Company Limited
Hi Tony
Thank you for taking the time to leave us a review. We really appreciate it. I'm glad we could help recommend the right speakers for your requirements, and look forward to assisting you again in the future.
Kind regards,
The Specialist Audio Company
Reply from The Specialist Audio Company Limited
hi Chris,
And many thanks for taking time to leave us a review, it is very much appreciated. We were very happy to help on this occasion for your requirements.
regards
The Specialist Audio Company
If only all companies operated this efficiently!
I wouldn’t hesitate to recommend this company if you want expert advice and quality products. I made a mistake with the purchase I made and Tom made it as easy as he could to exchange for an alternative. The speakers arrived the next day and the difference in price refunded promptly. Thanks for the great service!
July 9, 2024
Reply from The Specialist Audio Company Limited
Hi Allison
Thank you for taking the time to leave us a review. We really appreciate the feedback. I'm glad we could resolve the issue quickly and easily for you. And we hope you enjoy the new speakers.
Kind regards
Tom
The Specialist Audio Company
Excellent service
Excellent service, very fast delivery and product exactly as described, would recommend using to this company.
July 12, 2024
Reply from The Specialist Audio Company Limited
Hi Paul/Linda,
Many thanks for the taking time to leave us a review, it is very much appreciated. We hope you get to enjoy your additional Sonos products for many years to come
regards
The Specialist Audio Company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.