Ceratech Accuratus Limited Reviews 

44
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Solid product quality, tiny imperfections(can be ignored however) If I lived in the UK I had given 5 stars but sadly, since UK is not part of the EU anymore, shipping takes a bit longer and has to... See more

Rated 5 out of 5 stars

Excellent bit of kit, I use it for running custom macros in CAD drafting to speed up my workflow. Fast delivery & good quality keys. The only issue I have is with the software; it's the tiny, non-... See more

Rated 1 out of 5 stars

Very disappointed, so much so, I've just replaced it. Keys, specifically the space bar, frequently either gave no space, or two spaces, needing me to go back over my work and correct. Very frustrating... See more

Company replied

Rated 5 out of 5 stars

Products were in stock, customer service were very fast and friendly replying to my enquiries, even put special instructions to the factory to swap keys around on the keyboard before shipping so it wa... See more

Company replied

Company details

  1. Electronics Manufacturer

Written by the company

Ceratech is a British registered manufacturer of computer input devices and peripherals, with over 40 years experience, and now has over 500 different models available. In 1981, Ceratech began to manufacture and distribute products within the UK, Europe and the United States before opening a branch office in Paris. The main product portfolio covered EPOS, Industrial and Office peripherals. Over the following years, Ceratech developed and registered the brand name Accuratus to cater for consumer products whilst launching a number of products into the retail sector. In the 1990’s, Ceratech developed a range of products for the OEM channel and still continues to partner with some of the top global manufacturers today.


Contact info

4.0

Great

TrustScore 4 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(44)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect very good product.

September 10, 2026
Ceratech Accuratus Limited logo

Reply from Ceratech Accuratus Limited

Hi Dominique,

Thanks very much for your amazing feedback!

We are very happy you enjoyed your product!

The Accuratus Team!

Rated 3 out of 5 stars

Delayed delivery

The only problem for me was that it took over a week to arrive from ordering and I was given a tracking number that wasn't recognised and then Evri didn't recognise my post code. It was all good in the end and the product is fine, but the speed of delivery could have been a bit better, but that probably says more about me and modern impatient expectations !

July 1, 2026
Rated 2 out of 5 stars

Not UK made!

Although the headphones are cool as they are made from recyclable materials, they were made in China and advert suggests they are UK made. Tax was also added (again not made clear) and the bass sound is not great. They are comfortable to wear.

February 9, 2026
Rated 5 out of 5 stars

Excellent bit of kit

Excellent bit of kit, I use it for running custom macros in CAD drafting to speed up my workflow.
Fast delivery & good quality keys.

The only issue I have is with the software; it's the tiny, non-scalable window you have, but the software works well & is easy to use.

February 18, 2026
Rated 1 out of 5 stars

The keyboard arrived battered due to…

The keyboard arrived battered due to poor quality packaging, it was non-functional, the instructions included didn't match the hardware received and I received no reply when I submitted a support request via the form on the website. All in all, a terrible experience.

January 2, 2026
Rated 5 out of 5 stars

Great tech experience and highly responsive customer service

Bought an Accuratus Upright Mouse 2 RF off Ceratech during covid and it instantly sorted out my wrist RSI issues. It was a godsend. I got 5 years out of it which is not bad for heavy duty daily use. I ordered another and got sent the wrong model (lefty instead of righty). Max responded instantly and sent out another one at no cost. I rarely give reviews as I expect businesses to just do what they say they are gonna do but in this case I was impressed by the speed at which the mistake was rectified. It might be another 5 years before I need another mouse but I will definitely return to Ceratech.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a keyboard with US English…

I ordered a keyboard with US English layout. The keyboard I received was not correct. The layout of the ENTER key was not US layout-positioned too far to the right. The result is that it drastically affects my typing rhythm having to stretch my finger out of position to reach. After two minutes, I repacked the keyboard in original box. It is now an expensive paper weight—unusable.

February 24, 2025
Rated 2 out of 5 stars

Promised 2-3 days delivery

Promised 2-3 days delivery, but ordered 12th Jan, shipped from you 14th Jan and still not here 21st Jan and EVRI tracking site says "We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery" and has done for some time. Your site and order process worked OK, but I need to get the mouse I ordered!

January 21, 2025
Rated 5 out of 5 stars

Accuratus USB Type -A cable mouse.

I got the Accuratus mouse with the old USB - type A cable connector for my 2013 Imac. Previously, I bought the same model years ago so it says something great about the quality of the product that I chose to buy the same again. It's great value. It's not a gaming mouse - it's just for searching the internet. The original Mac cordless 'Magic Mouse' had kept me going through batteries too fast - that's why I looked for a mouse with a plug in cable.
They also sell the same mouse with a modern USB Type-C connector so when you order make sure it's the correct one - Type-A or Type-C. They have different barcodes on the underside of the mouse.
The response and shipping time was very fast and the product works perfectly. Thank You Ceratech!

September 9, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look