The ease from me informing of my problem,to it being solved was a very quick and simple process,one of the best customer services I've used.The worker that helped me,Jon,was very helpful and straight... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ranel did such a great job with helping out fix the issue with the certificate! My user setup and all the information was correctly adjusted right away without me having to stress about it again. Supe... See more
Company replied
I was unable to access my certificate of completion. I emailed Certus and Jestine promptly replied and she had fixed the issue. I am quite pleased. The course itself was useful and easy to follow.... See more
Company replied
My Name is Leonel , I had a great experience with Certus. The course platform was easy to use and the instructions were clear. Customer support was helpful and responsive when I had questions. I had a... See more
Company replied
Company details
Written by the company
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Contact info
United States
- www.certus.com
4.2
Great
335 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Esra was very quick and very helpful
Esra was very quick and very helpful, wonderful experience!
March 31, 2026
Unprompted review
Reply from Certus
That's awesome to hear, thanks for letting us know!
I needed help with something and I…
I needed help with something and I didn't think that it would be possible and Jill made it possible! Thank you Jill girly pop!!! helping me get my license.
March 30, 2026
Unprompted review
Reply from Certus
Thank you for sharing your experience!
Reply from Certus
Thanks for the review!
Class review
I was answered promptly and this was a smooth transition to get the class out to all my techs.
March 30, 2026
Unprompted review
Reply from Certus
Great to hear it!
driving course
course was easy to follow and I was able to work around my schedule. I took course and passed test. My issue came when I wanted to receive certificate. I do not have a printer and am not tech savvy. Entered chat session and found out you could not mail certification. Entered second chat session as I did not know how to email another party to get certification printed out for me. Chatted with Gladzye Quezada who helped me in getting information to my daughter who will print out certificate and did not feel rushed in any way. She is a great employee and I was so happy she helped me resolve issue
March 28, 2026
Unprompted review
Reply from Certus
Thank you for the detailed feedback on your experience! We're so glad to hear our team was able to help.
Jonathan was so easy to deal with and…
Jonathan was so easy to deal with and understood my problem right away. It was a very seamless and great process. I had good intentions of doing this course but misunderstood that Canada is governed under different jurisdiction and Jonathan was able to realize that right away and help me out with the refund. If I was American I would recommend this course and experience for anybody else every day of the week.
March 27, 2026
Unprompted review
Reply from Certus
Thanks so much for the review!
The rep was very polite and… yes
The rep was very polite and help me with my need.
March 27, 2026
Unprompted review
Reply from Certus
Thanks for the feedback!
It was good and really quick and easy.
March 26, 2026
Unprompted review
Reply from Certus
Thanks for letting us know how it went!
Jill was responsive
Jill was responsive, professional, a clear communicator and a great representative of your company.
March 26, 2026
Unprompted review
Reply from Certus
We appreciate the detailed feedback, thank you!
The ease from me informing of my…
The ease from me informing of my problem,to it being solved was a very quick and simple process,one of the best customer services I've used.The worker that helped me,Jon,was very helpful and straight forward,he was right on the task and solved it with no Issue.
March 26, 2026
Unprompted review
Reply from Certus
Sorry to hear you hit a snag, but excited to hear that our team was able to help! Thank you so much for letting us know!
Jake was extremely kind and helpful…
Jake was extremely kind and helpful with my
online class problem and really appreciate his
assistance with getting my course back on track
March 26, 2026
Unprompted review
Reply from Certus
Thank you for sharing your experience!
Reply from Certus
Thanks for the review!
Esra was extremely helpful with my…
Esra was extremely helpful with my questions and issues I was having. Appreciate the attention to detail.
March 26, 2026
Unprompted review
Reply from Certus
We're glad to hear it!
Quick resolution
the first agent I spoke to did not resolve our issue as original informed. however the second agent, Esra, got us all squared away in a very quick and responsive manner. much appreciated!!
March 26, 2026
Unprompted review
Reply from Certus
We'll investigate what could have gone better with your initial experience, we're sorry to hear it was not up to expectations...but we are grateful to hear that your experience with Esra got it taken care of! Thanks so much for sharing your detailed feedback on your experience.
Jon ensured that my issue was resolved quickly. I truly appreciate his help and would like to give him my highest compliments.
Jon was very kind and patient while assisting me. He handled everything professionally, and I would like to give him my highest compliments.
March 25, 2026
Unprompted review
Reply from Certus
That is fantastic to hear, thanks so much for sharing your experience!
Reply from Certus
Thank you for taking the time to let us know!
Made my request about certificate
March 24, 2026
Unprompted review
Reply from Certus
Thanks for the rating!
Jestine was great help,responded …
Jestine was great help,responded quick and helped resolve my issue fast.was a very pleasant person
March 24, 2026
Unprompted review
Reply from Certus
Thanks for letting us know how your experience went!
Jonathan was helping me fast and well
Jonathan was helping me fast and well, im so satisfied with the help
March 24, 2026
Unprompted review
Reply from Certus
Wow, thanks for letting us know!
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