Cewe.se Reviews 2,791

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We were so chuffed with our family photobook and had a lot of fun putting it together. We showed it to my siblings, who immediately wanted their own copies. So we made copies for them too!

Company replied

Rated 5 out of 5 stars

Your online service to create photobooks and calendars makes the process easy going to make the order. Payment and delivery to one of the nearest stores makes it comfortable to plan my time to pick it... See more

Company replied

Rated 3 out of 5 stars

Good photo quality and fast shipping. One drawback is the relatively high shipping cost, because everything is shipped from abroad. One more note: I also ordered a “bildbox,” which turned out to be... See more

Company replied

Rated 5 out of 5 stars

Very good photo book designer tool. In manual mode, it was easy to put the pictures in the layed out boxes. A lot of useful layouts to choose between. The result was better than expected and some p... See more

Company replied

Company details

  1. Photo Printing Service

About Cewe.se

Written by the company

Om Cewe.se

Få ut mer av dina bilder! På Cewe.se hittar du ett stort sortiment av produkter som du kan designa själv med dina egna bilder: Gör en CEWE FOTOBOK - ditt eget personliga fotoalbum, beställ inbjudningar, tackkort och julkort, designa en fotokalender, få en unik väggdekoration till ditt hem, framkalla dina bästa bilder eller designa din egen fotomugg, en musmatta till kontoret eller en av våra många andra fotopresenter.

Har du frågor om din beställning kan du skicka ett mail till kundservice på support@cewe.se. Öppet måndag till fredag kl 09:00 - 20:00. Söndag: kl 14:00 - 20:00.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

We were so chuffed with our family photobook

We were so chuffed with our family photobook and had a lot of fun putting it together. We showed it to my siblings, who immediately wanted their own copies. So we made copies for them too!

March 14, 2026
Cewe.se logo

Reply from Cewe.se

Thank you very much for your fantastic review - we are so happy to hear this.
Best regards
Per, CEWE customer support

Rated 2 out of 5 stars

Assembly can beinproved

Everything was good, I received it in time but the quality of assembly can be improved. I see some black dots between the picture and frame glass and it does not gives a good look close by

February 4, 2026
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Reply from Cewe.se

Thank you for your review and feedback.
Please contact our customer service - support@cewe.se - and we will gladly help with this matter.
Best regards,
Per, CEWE customerservice

Rated 5 out of 5 stars

Great quality!

January 4, 2026
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Reply from Cewe.se

Hi Helen,
Thank you so much for your review and feedback.
Best regards Per, CEWE customer service

Rated 3 out of 5 stars

Disappointed

On the service, annoying that I ordered from Cewe but because it is delivered to the shop all the delivery info comes from another name and easy to miss.

Ordered playing cards. The cards quality themselves are not great. Especially for the price.

December 2, 2025
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Reply from Cewe.se

Hi,

Thank you for your review. We’re sorry to hear that the delivery information was confusing and came under a different name than expected — we understand how that can be easy to miss.

It’s also disappointing that the playing cards didn’t meet your expectations in quality, especially considering the price. If you’d like, our customer service team is happy to take a closer look and help find a solution.

Rated 3 out of 5 stars

Good photo quality and fast shipping

Good photo quality and fast shipping. One drawback is the relatively high shipping cost, because everything is shipped from abroad.

One more note: I also ordered a “bildbox,” which turned out to be nothing special. It is just a simple box for storing photos and it is not very practical. A photo album is much more practical solution for storing and viewing photos. I do not understand why they do not sell regular photo albums for photo storage.

December 15, 2025
Unprompted review
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Reply from Cewe.se

Hi Mirko

Thank you for your feedback.
We are of course sorry that you are not satisfied with both your ordered "bildbox" and our delivery times.
As CEWE is a company from Germany, our production is situated around most of Europe.
We have specialized in photobooks, where people create their own photoalbums with their personal pictures, and gift ideas for photos.
We don't have photo albums, where you can put your pictures in, because we think we offer other options where you can display your photos.
You are welcome to contact our customer service, if you are not satisfied - we have a 100% satisfaction guarantee and you can get your money back.
Write to support@cewe.se

Best regards
Emma, customer service

Rated 4 out of 5 stars

Not easy to create and bit expensive

Not easy to create and little bit expensive compare to others... but effect is great!

October 10, 2025
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Reply from Cewe.se

Hi Barbera,
Thank you very much for your feedback.
Best regards, Per CEWE customerservice

Rated 1 out of 5 stars

Worst software experience with Cewe

Cewe has changed the software since last year and now it is really difficult to create a photobook. It takes so much time to resize a photo or to rotate it. And you need to add the photos one by one.. it's a total mess! It is really difficult to use. I can't believe they made it worse since last year. Moat companies improve their software in time but cewe is doing the opposite..

July 2, 2025
Unprompted review
Cewe.se logo

Reply from Cewe.se

Hej Loana,
Stort tack för bedömning och feedback :)
Vänligen Johanna, CEWE kundtjänst
Tel: 08-525 031 90
Om du har gjort en fotobok som du är missnöjd med är du välkommen att kontakta oss så kan vi hjälpa dig med en reklamation.

Det är möjligt att använda sig av fotoboksassistenten så man inte behöver lägga in varje bild i fotoboken om man arbetar på hemsidan eller i Fotoprogrammet.

Rated 1 out of 5 stars

I have been waiting for the photos…

I have been waiting for the photos nearly 2 months ?? and still waiting … when I’m going to receive the photos??

January 23, 2025
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Reply from Cewe.se

Hi,
Your order is at the shop where you can pick it up.
Very sorry that you have not been informed about this.
We will also send a mail to you with information about this.
Best regards
Per, CEWE customer support

Rated 1 out of 5 stars

Terrible quality

January 6, 2025
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Reply from Cewe.se

Hello Cagla

We apologize if you have received an order that does not meet your expectations. As our customer, you always have a 100% satisfaction guarantee, where you will receive a full refund if you do not wish to keep the product. Please contact our customer service at support@cewe.se so that we can process your complaint.

Best regards,
Vivi
CEWE Customer Service

Rated 5 out of 5 stars

Fantastic service and good quality…

Fantastic service and good quality book. Will be ordering one for Cewe every year!

January 7, 2025
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Reply from Cewe.se

Hello Sadi

Thank you very much for the five stars. We are happy that you share your positive experience with others.

Have a great day.

Kind regards
Vivi
CEWE Customer Service

Rated 1 out of 5 stars

Not delivered on time

Not delivered on time

December 19, 2024
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Reply from Cewe.se

Thanks for your feedback. The last day for ordering books with gold/silver-fininshing was the 15/12 and you placed the order the day after, best regards CEWE customersupport

Rated 5 out of 5 stars

Everything works like a clock here

Everything works like a clock here

I was amazed about the quality of the app that produced the picture book. Both in terms of layout and the cut of pictures.

So happy to have these photo books get done to be great gifts to friends.

July 29, 2024
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Reply from Cewe.se

Hi Stefan - thank you very much for your feedback :) - best regards Per

Rated 5 out of 5 stars

Easy to use

Easy to use, fast delivery

July 2, 2024
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Reply from Cewe.se

Hi Lisa - thank you for your feedback :) - best regards Per

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