Information sharing from order to delivery is provided. We felt that the company is a subsidiary of "Weglle" and a reliable supplier. Thank you very much! I would use them again.
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I bought something. It arrived. The product was in perfect working order. The box looked like it had been through the British postal system. I can't describe it better than that because your blurb... See more
I ordered from Japan and the product arrived in about two weeks. (A satisfactory delivery time!) The product arrived in two parts and I was worried during the process and asked for help, but they res... See more
I finished ordering procedure, however, the order was canceled by their mistake. And l was suggested to order again. Then l order it again, however the second order was also cancelled again because th... See more
Company details
Information provided by various external sources
弊社では、最も必要な商品を魅力的な価格でオファーし、安心できる配送方法で商品を配送する事により、世界中のサイクリストの方々に最高のお買い物を経験頂いております。
Contact info
United Kingdom
- www.chainreactioncycles.com/ja
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No trouble ever!
There was a hole in the glove I…
There was a hole in the glove I purchased. I am satisfied with other products. For shipping, it's a good idea to arrive a little earlier.
I'm ordering from Japan
I'm ordering from Japan, but it always arrives very fast and I'm saved! I will definitely order again!
l couldn’t buy it
I finished ordering procedure, however, the order was canceled by their mistake. And l was suggested to order again. Then l order it again, however the second order was also cancelled again because there was no service to send it to Japan under the current situation. After that I couldn’t got correct refund without a claim to their support. So was so exhausted to get the correct refund.
It's a great deal of money.
Japanese distributors charge a lot of commissions, and the wheels and other equipment you're interested in are too expensive to buy.
It takes a few days to get the wheels and other equipment, but I buy them here because it's cheaper.
My order was canceled by the shop by…
My order was canceled by the shop by the reason that price was incorrect.
This is a great saddle.
Fast and best price to Japan.
They send me the wrong item
I love CRC
I purchase wears, tires & tubes, accessories, etc. for a road bike. CRC has a wide selection of products, and if you choose the period, you can purchase at a considerable discount rate, which is what I really like. I am satisfied with the delivery to Japan for about a week.
The product I ordered was good.
It's good that my order arrived exactly one month later, but I'm not very impressed because I forgot to include one item and it still hasn't arrived a month after the reshipment call for it.
The quality of the product and the packaging is fine and I still make use of it. Thank you.
There is no problem with the product
There is no problem with the product
It took long time to arrive
Quick shipment is really helpful.
Quick shipment is really helpful.
I enjoyed online shopping in CRC. Some items are very rare in my country (Japan).
Everything arrived on time and in good…
Everything arrived on time and in good condition.
Thank you
One month has passed but I haven't…
One month has passed but I haven't received it yet

Reply from ChainReactionCycles.com
I haven't received the product after…
I haven't received the product after one month

Reply from ChainReactionCycles.com
Despite this dificult situation in…
Despite this dificult situation in Covid problem, I could got the order item, hope hub, in very quick, and appreciated kind delivery. I do hope someday near future i can build up my wheel by this item after this problem over, and ride out to outside in free with the wheel. Thanks CRC. From Tokyo.
Where did the wheel I bought go?
I bought Prime BlackEdition 28 carbon disc wheels on March 26th. And it shipped on March 27th.
However, it was canceled suddenly on April 8th and refunded without prior notice.
I was willing to take the delivery time, so I tried ordering again. But it was already sold out...
Where did the wheel I bought go?

Reply from ChainReactionCycles.com
I shopped at CRC for the first time
I shopped at CRC for the first time. Items are so many and always nice price. The order items arrived in a short time. And I could always check the transportation status of items so I could rest assured. I will shop at CRC again.
Thank you!!
Its very comfort and economic.
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