Ordered 2 Stihl Chainsaw chains online 8am Monday. They arrived in post Tuesday. Excellent service.
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Ordered 2 x chains, constantly emailed them asking where they were for weeks. Phoned them (when i could get through), eventually they picked up and said they had been delivered. We have never had thes... See more
Seamless service again, chain and files ordered 11am one day, here first post next day, VAT invoice included, Well packaged, great prices too, What’s not too like eh!!
Only a light chainsaw user but always an excellent service from this company. Speedy delivery, very good packaging and easy to find the correct chain on their site. Perfect for a numpty like me. Recom... See more
Company details
Information provided by various external sources
Leading supplier of chains, bars and arborist equipment in the UK
Contact info
Rink Drive 7, DE11 8JL, Swadlincote, United Kingdom
- www.chainsdirect.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Top Class Company
Excellent service got the right chain at an excellent price and delivered before the due date. Lots of companies can learn from this company on how to give 1st Class service. Thank you.
odd hard tooth
Hi, been buying for years from them i contacted them about odd tooth to hard to sharpen oregon chain he did not believe me was not interested just found out new owners not helpfull
Ordered again from this company
Ordered again from this company. Website excellent in helping to choose right chains and bars. Order arrived within 24 hours. Excellent.
Amateurs in a proffesionals world - avoid....
This company has recently changed hands. The old company service was second to none. New owners rubbish. We purchase 100's of chains a year. I ordered three small chains today (04/02/21) and paid by credit card only to be rang later in the day to be told that the agreed price was to be doubled from £5.00 and is now £10.00. + postage. Items required are on eBay at around £7.00. including postage. These people are amateurs in a professionals world. Avoid and don't waste your time.....
Consistently exceptional service
Consistently exceptional service. Simple on line selection & ordering, great product choice & availability, very competitive pricing & never had a late delivery yet. My first go to for all things chainsaw.
Great service
The staff and management of chains direct are really helpful and know what I need every time phone and normally have the chains delivered to n.ireland the next day fast and friendly service. Great value for money.
“Superb”
Wow, what a superb and professional company. Easy use of their website to track down what chain I needed, excellent delivery and product.
Totally recommend and a special thank you to Karen.
Regards
Matt
First class service.
Only a light chainsaw user but always an excellent service from this company. Speedy delivery, very good packaging and easy to find the correct chain on their site. Perfect for a numpty like me. Recommended. Shall use again.
Seamless service again
Seamless service again, chain and files ordered 11am one day, here first post next day, VAT invoice included, Well packaged, great prices too, What’s not too like eh!!
Easy to use website very useful…
Easy to use website very useful description of how to size correct chain speedy next day delivery.Recommend 100%
Fantastic customer service
Fantastic customer service - really knowledgeable staff, very friendly. Super helpful - if you need a chain or bar, talk to these people...
Superb service
Ordered on Monday, delivered Tuesday. Fantastic service despite warnings about delivery delays in the Covid era! Well done!
Quick excellent service!
These guys got a new chain here days before any of the other suppliers said they could! Ordered thursday night....here saturday morning.
amazing company
amazing company, changed our order when we had made a mistake.without a quibble and posted out replacement first class with no charge. Have used often and will continue. great service and friendly staff.
Simply the best.
Once again, incredibly prompt service. Also, the products are fairly priced so it doesn't get any better. Chainsdirect are always my first port of call. Thank you!
Really unhelpful service
I have bought items from these people before online, but need advice, so I called them. They could not be bothered so I will be spending my money elsewhere. I suggest you do to!
Good service all round.
The Katanaboy was offered at a very good price and was delivered within 24 hours (Even though it was ordered half an hour after the postal cut off time). Postage was free and the product was very well packed. The website is very informative.
Great quality chains
Great quality chains, speedy delivery at a fantastic price, couldn't ask for more!
EXCELLENT SERVICE ALL ROUND.
Excellent service
Excellent service! Ordered a chain 1.30am arrived to Northern Ireland the next day and free delivery 5 stars thank you.
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