Chairish Reviews 4,439

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are accurately described and often exceed expectations. Many people highlight the excellent service, from the initial purchase process to the efficient and careful delivery. The staff and delivery teams are frequently commended for their professionalism, helpfulness, and positive attitudes, making the overall experience smooth and enjoyable. However, some customers also noted issues with delivery, including delays and items arriving damaged. A few people mentioned discrepancies between product descriptions or photos and the actual item received, particularly concerning color or undisclosed defects. There were also occasional concerns about shipping costs and the handling of returns or damaged goods.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers frequently express satisfaction with items being... See more

Delivery service

Consumers generally express satisfaction with the delivery service, highlighting fast and efficient shipping,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items for being exactly... See more

Service

People report positive experiences with service. Customers frequently praise the excellent workmanship,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Frank Reenskaug mid-century modern teak rocking chair makes me smile every time I walk into my living room. It arrived quickly and while the packing method was unexpected (encased in plastic film... See more

Rated 5 out of 5 stars

I have been purchasing from Chairish.com for years. When the mainstream manufacturers stopped producing my “look” I turned to Chairish. We have never had a product arrive that was anything except wh... See more

Rated 5 out of 5 stars

As a first-time buyer with Chairish, I had a great experience. The saddle stand I purchased was accurately described, and the photos clearly reflected its authenticity and age. The packaging was... See more

Rated 5 out of 5 stars

The selection in your online catalogue and the service from your seller were excellent. What I find hard to put up with from online big businesses is this constant asking us what we think, etc. I don'... See more


Company details

  1. Used Furniture Store
  2. Antique Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store
  5. Outdoor Furniture Store

Written by the company

Chairish is the design world's ultimate destination for home furnishings and art. It's beloved by interior designers and tastemakers—who come for the rare vintage, antique and contemporary pieces, and stay for, well, lots more of that, with 2,000+ expertly edited items added daily. Every month, millions of shoppers strike gold (or lacquer, or marble, or ornately carved wood) on Chairish, a platform where buying and selling is smoother, more sustainable, unexpectedly intimate, and always, always delightful. What Makes Us Chairish? EXPERT EYE Everything you see on Chairish has been screened by our curators — ensuring our unique and sharply edited inventory features the most exceptional available in the US and Europe. THINKING SMALL While we might be big, we're made up of many brilliant little parts. Our platform now connects more than 12,000 small businesses, practising artists and makers with design lovers from around the world. SUSTAINABLY CHIC Green shopping means going vintage. Since Chairish began, we've kept 787,364 (and counting) gently loved items in circulation — 85% of our inventory is vintage. Every time you rechairish something, be it a space-age lamp or a lavish tiger print rug or a velvety sofa or a rare art book, you're extending its life and contributing to a kinder, more circular economy. Read our complete Chairish Resale Report.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 1 out of 5 stars

The brass head of the cane is not…

The brass head of the cane is not screwing into the fitting. Misrepresented,

April 26, 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 1 out of 5 stars
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 5 out of 5 stars

Beautiful pillows…

My pillows looked exactly as pictured and were in great condition. Arrived in about a week. I’m very happy with this purchase.

April 26, 2026
Rated 5 out of 5 stars

Koi candlestick holder

My koi candlestick holder is beautiful and exactly the way it was pictured and described. The shipment of my item was prompt and well packaged.

April 23, 2026
Rated 5 out of 5 stars

Beautiful Red Vase

You had the beautiful red vase I was looking for. You accepted my offer and I received it shortly afterwards. It was packed very carefully and arrived intact. Thank you for everything.

April 23, 2026
Rated 1 out of 5 stars

Chairish will sell you furniture and you will never see it.

It seems like Chairish has never actually sold furniture before. One month ago I purchased a setee and two chairs, but it seems like Chairish can't figure out how to get them to me. I have to beg for updates. Still no word on if even picked up or not. Is Chairish new to this business? The furniture, and the shipping, were both expensive. Won't use Chairish again.

March 23, 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 5 out of 5 stars

Check Chairish first.

Chairish is my first stop for vintage and antique furniture. The headboard I bought is beautiful and unique. The shipping was prompt and easy to coordinate.

April 21, 2026

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