Chairish Reviews 4,443

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,792 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described and pictured, often exceeding expectations in terms of quality and authenticity. The delivery service is consistently highlighted as flawless, prompt, and handled by professional and helpful staff who go above and beyond. People appreciate the secure and well-done packaging, which ensures items arrive in perfect condition. However, some customers occasionally reported issues with delivery times being longer than expected or items arriving damaged. A few people also mentioned that the product descriptions or images were not entirely accurate, leading to discrepancies in color, material, or condition upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality and accuracy. Many reviewers praise items for being... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Quality

People report positive experiences with quality. Many customers praise the products for being exactly as... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the professionalism,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism, kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first order from Charish. I'd watched it for years wondering how well things were handled and if the product was as pictured. From the moment the plaques arrived it was very pleasant. The... See more

Rated 5 out of 5 stars

As a first-time buyer with Chairish, I had a great experience. The saddle stand I purchased was accurately described, and the photos clearly reflected its authenticity and age. The packaging was... See more

Rated 5 out of 5 stars

I have been purchasing from Chairish.com for years. When the mainstream manufacturers stopped producing my “look” I turned to Chairish. We have never had a product arrive that was anything except wh... See more

Rated 5 out of 5 stars

The selection in your online catalogue and the service from your seller were excellent. What I find hard to put up with from online big businesses is this constant asking us what we think, etc. I don'... See more


Company details

  1. Used Furniture Store
  2. Antique Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store
  5. Outdoor Furniture Store

Written by the company

Chairish is the design world's ultimate destination for home furnishings and art. It's beloved by interior designers and tastemakers—who come for the rare vintage, antique and contemporary pieces, and stay for, well, lots more of that, with 2,000+ expertly edited items added daily. Every month, millions of shoppers strike gold (or lacquer, or marble, or ornately carved wood) on Chairish, a platform where buying and selling is smoother, more sustainable, unexpectedly intimate, and always, always delightful. What Makes Us Chairish? EXPERT EYE Everything you see on Chairish has been screened by our curators — ensuring our unique and sharply edited inventory features the most exceptional available in the US and Europe. THINKING SMALL While we might be big, we're made up of many brilliant little parts. Our platform now connects more than 12,000 small businesses, practising artists and makers with design lovers from around the world. SUSTAINABLY CHIC Green shopping means going vintage. Since Chairish began, we've kept 787,364 (and counting) gently loved items in circulation — 85% of our inventory is vintage. Every time you rechairish something, be it a space-age lamp or a lavish tiger print rug or a velvety sofa or a rare art book, you're extending its life and contributing to a kinder, more circular economy. Read our complete Chairish Resale Report.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Great experience

Easy purchase and extremely smooth delivery- my delivery said it would take 3-6 weeks and the sellers hand delivered it from out of state in a matter of 2 days! Great process all around.

March 31, 2026
Rated 5 out of 5 stars

As a first-time buyer with Chairish

As a first-time buyer with Chairish, I had a great experience. The saddle stand I purchased was accurately described, and the photos clearly reflected its authenticity and age. The packaging was secure and well done, preventing any damage during transit. I will most definitely purchase from Charish again!

Thanks Chairish!
Rudy Jasso

March 29, 2026
Rated 5 out of 5 stars

No regrets

The Frank Reenskaug mid-century modern teak rocking chair makes me smile every time I walk into my living room. It arrived quickly and while the packing method was unexpected (encased in plastic film with foam pool floaties taped around each spindle and other edges) it protected well. Delivery by the independent contractor went seamlessly. As described, the chair is 100% original condition and has been well cared for over the last 60+ years. I was a little nervous purchasing a vintage item sight unseen, but am so pleased with the chair and the experience.

March 31, 2026
Rated 2 out of 5 stars

Chairish customer support is non…

Chairish customer support is non existent. Chat support service seldom on line. When one is able to speak with a representative, they are in the Philippines, unable to assist. As a trade partner, the lack of focus on customer service is inexcusable.

March 30, 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 5 out of 5 stars

Antique King size Mahogany Headboard

The quality and beauty of the headboard we purchased was just perfect.
It also arrived earlier than we thought which it made it even better.
The delivery although arrived later than they thought was very professional and courteous. He kept us up to date and for that we were grateful.

March 27, 2026
Rated 5 out of 5 stars

Humber One…

You are number one as far as keeping the buyer informed about the delivery of the purchased collectable along with a follow up. Chairish represents a company who truly puts the customer first.

March 29, 2026
Rated 5 out of 5 stars

Wonderful, Unique Items and excellent service

for starters, shopping is fun! so many unique, gorgeous items. having decided on my couch, communication was very good, leading to an accepted offer and a couch which i love. after delivery i noticed a damaged leg and that was handled promptly and fairly. so i am very satisfied.

March 29, 2026

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