Challenge Fencing Ltd Reviews 1,748

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond to assist with orders and provide advice. The delivery service is frequently highlighted as excellent, with many appreciating the promptness, good communication, and the helpfulness of the delivery drivers who often place items exactly where needed. Reviewers are also very satisfied with the quality of the products and the overall service, noting the ease of ordering and the competitive prices. However, some people mentioned that the order processing took a little more time, and a few found the delivery cost to be somewhat expensive compared to the value of the goods.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers consistently report positive feedback about the service, often describing it as excellent,... See more

Product

Customers consistently note positive experiences with product quality, often describing them as first-class,... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant help from Challenge Woking....last minute on Friday before Christmas needed some sort of rustic panels to replace our broken forest school den in time for our Chrudtmas event 3 days later A... See more

Company replied

Rated 5 out of 5 stars

Staff are always helpful here. They take time to find a solution to your partuclar problem, helping the amateur like me to fix his fence. I've been using them for years, Downside included, and know wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! After being let down by a well known store for fence panels, concrete posts and gravel boards I called Challenge. Super friendly and very knowledgeable lady on the phone - called F... See more

Company replied

Rated 5 out of 5 stars

Excellent delivered a day before actual delivery date.could of delivered the day before but sadly wasn't around. Excellent products no damage perfect even helped me put it where I needed it couldn't a... See more

Company replied


Company details

  1. Fence Supply Store
  2. Garden Center
  3. Landscaping Supply Store
  4. Lumber Store
  5. Railroad Ties Supplier
  6. Wood Supplier

Written by the company

The easiest, friendliest & most modern way to buy a fence, deck or gate. At Challenge Fencing we’re here to offer help & advice on all of your garden fencing & wooden landscaping projects. We are a local business in Surrey & Kent under the same ownership since 1987 with a history dating back to the 1940s. We only sell premium quality garden fencing, decking, driveway & garden gates and landscaping products such as wooden sleepers. So whether you’re planning a new garden fence or deck, updating your garden furniture, or requiring the added security of a strong garden or driveway, our huge stock means we’ve always got exactly what you are looking for. Our friendly in-branch staff will help make your next garden project a little easier with professional advice & installation guidance. You can buy online & choose to collect at your local branch or have one of our helpful delivery teams drop off your order at home. If you have any questions please telephone your local branch or message us via our Facebook page @ChallengeFencingLtd.


Contact info


4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

Excellent, prompt and professional service with high quality wood. Would absolutely use Challenge Fencing in the future. Thanks guys!

February 24, 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Nick, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice, prompt telephone response. Helpful staff.

March 17, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Michael Marsh, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Driver did extremely well as I live…

Driver did extremely well as I live down a one track road which is in constant use. Forgot to ask her name but she was very thoughtful and had to reverse 3 times to let traffic go through. All arrived in good order. Think she deserves a medal! Many thanks Lynda Good and John Higgins

March 14, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Mrs Lynda Good, for your kind review. It is very appreciated.

Rated 5 out of 5 stars

The usual impeccable service

The usual impeccable service. How things used to be everywhere before companies started outsourcing and telling you to “go to the website to get answers” I love em.

February 21, 2025
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Reply from Challenge Fencing Ltd

Thank you, Terry Gash, for your kind review. It is very appreciated.

Rated 5 out of 5 stars

Friendly, Helpful Service

I bought about 20 fence posts to repair and improve our fences and a trellis. When I got home I realised that I had the wrong size on 2 of the posts (my mistake). I went back the next day and Geoff was very helpful in organising replacements, including cutting a bit off the posts so that they would fit in my car!
I have used Challenge for many years and they have always given excellent service.

March 6, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Bob Colvill, for your kind review. It is very appreciated.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, what a pleasure to do business with them.

February 24, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Peter Markham, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

High-Quality Products & Excellent…



High-Quality Products & Excellent Service!

We’ve been sourcing fencing materials from Challenge Fencing for a while now, and they never disappoint. Their products are top-notch, durable, and available at competitive prices. The staff is always helpful, knowledgeable, and willing to go the extra mile to ensure we get exactly what we need. Deliveries are always on time, and the customer service is exceptional. Highly recommend Challenge Fencing for anyone looking for reliable fencing supplies!

February 19, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Connor Underwood, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Challenge Fencing West End supply our…

Challenge Fencing West End supply our family run business with materials, they are great quality and we wouldn’t go anywhere else. The staff are very polite and helpful always go the extra step to make sure they provide a good professional service. Highly recommend, A*

January 31, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Debi Yule, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Good service and fair prices

Good service and fair prices. Glenn at Sutton Road is very helpful.

February 19, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Roy Chappell, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

10/10

Used this company to order materials for my husband’s business many times, such an easy process with outstanding customer service and excellent products. 10/10 experience from beginning to end.

February 14, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Charlotte Cann, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

I have been using challenge fencing for…

I have been using challenge fencing for a long
Time now and there is no one else I would use,
There pieces are competitive, and all the guys that work there are all really helpful.
The product is always 10/10 will be using
For many years.

February 17, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Chad Goulter, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Quality products together with a…

Quality products together with a website that is clear and easy to use. Staff always helpful and knowledgeable.

January 17, 2025
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Reply from Challenge Fencing Ltd

Thank you, Stephen, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Very helpful local firm

Very helpful local firm! They even made the effort to give a small piece of timber to my daughter for her to carry, which made her day.

February 10, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Ben Childs, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Won’t use anyone else

Won’t use anyone else.
You get what you pay for - quality.
Customer service is excellent, the chaps always go above expectations, especially Leroy who is both knowledgeable and incredibly helpful.

January 24, 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, for your kind review, it is very appreciated.

Rated 5 out of 5 stars

Efficient and friendly

On the few occasions that I have used Challenge, I have found them to be efficient, friendly and helpful.

January 4, 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, M S, for your kind review, it is very appreciated.

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