Chāmpo  Reviews 

12,379
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,691 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the items, noting that their fine hair feels significantly softer, well-nourished, and much healthier after regular use over a few months. People also mention that online ordering is extremely simple and that package delivery is remarkably fast and reliable. However, some people mentioned that delivery times can occasionally be very slow, leaving them waiting a long time for their parcels to arrive. A few other consumers also felt that the treatments did not provide the expected volume or improvements, leading to notable disappointment with the results.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective results for fine,... See more

Quality

Clients share positive opinions on quality, consistently highlighting that products make hair feel softer,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting fast, prompt shipping and... See more

User experience

Customers had positive experiences with user experience, highlighting smooth sailing with online ordering.... See more

Order

Reviewers mention positive feedback about order, noting that online purchasing is easy and product quality is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve tried many products that supposedly improve fine hair and hair loss, but this is the only one that improved my hair. Others have left me with an itchy scalp and/or straw hair - not this. Thei... See more

Rated 4 out of 5 stars

Love these Champo products. I've purchased the pitta shampoo & conditioner, hair mask & growth serum several times. The fragrance is fantastic, a little product goes a long way. However my fine ha... See more

Rated 4 out of 5 stars

Im 8wks in using pitta system. Im 50yrs old in menopause. Blonde very fine thinning hair. I tried another expensive brand which done nothing so I have been very sceptical. I feel only now, small h... See more

Rated 4 out of 5 stars

I like dealing with Champo. The fact that their products are based on the Ayurveda system is refreshing and the Pitta shampoo is exquisite. It also is economical as very little is needed. Ordering is... See more


Company details

  1. Beauty Product Supplier
  2. Hair Product Store

Written by the company

Chāmpo wash and care for hair is founded on ancient Ayurvedic principles with modern trichology and active botanicals for hair at its natural best.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

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4.6

All reviews

(12,379)

4,606 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products and wonderful experience! ⭐️⭐️⭐️⭐️⭐️ I’ve had such a lovely experience with…

I’ve had such a lovely experience with CHĀMPO. I’ve been using the Pitta Growth Serum and recently started using the Pitta Repair Mask too. Both products feel luxurious and high quality, leaving my hair feeling soft, smooth and well cared for.

The team is always friendly and helpful, communication is excellent, and everything arrived beautifully packaged and in perfect condition. I’m really enjoying my CHĀMPO haircare routine and highly recommend them! 🤍✨

August 18, 2026
Rated 5 out of 5 stars

So excited to receive my first order!

It’s my first time purchasing the pitta shampoo & conditioner, hair mask & growth serum, and I was sooo excited to get it when it arrived yesterday. The fragrance is lovely! I immediately used the serum and washed/styled my hair the following day. My hair felt and smelled wonderful! Can’t wait to see how it turns out. The customer service team is fantastic. Fast delivery and well packaged. Thank you!

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering Experience

The quiz was easy to use and creates what product you should use in your hair. Ordering also a breeze. Delivery took a few days but that was to be expected. Product is packaged exquisitely.

August 18, 2026
Rated 4 out of 5 stars

Excellent service and customer care

My order was initially delayed then seemed to get lost in the system so the customer care team organised for another package to be delivered
Service was excellent and delighted to get my product which I love and have been using for a few months now

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

The best products for hair so far …I…

The best products for hair so far …I love them and the smell is amazing!!! My hair looks more healthy and easy to untangle 💙 the petha grow serum is unbelievable my hair is growing fast and I have baby hair in places where was empty
Thank you

August 14, 2026
Rated 5 out of 5 stars

First Class Customer Service

I purchased the three pack of the Perfecting Cream and there was a promotional offer to receive another one if the value of my order was over a certain amount which it was. I received my parcel and unfortunately, the free additional one, was not included. I sent an email to Champo Customer Services and literately had a reply within 2 days of sending my email to advise they are looking into why I did not receive it, but have put the missing one in the post and in addition, they sent me, a hair massage brush which has been amazing.

I cannot fault their customer services and their attention to detail is brilliant. Amazing company, amazing products that do what they are meant to do.

I cannot recommend them enough.

August 14, 2026
Rated 5 out of 5 stars

It really works!

I love the hair oil, my hair completely grew back after I had children. I had two bald patches that were very obvious and I applied this religiously everyday for months and it really worked. I’m on my 4th or 5th purchase and I recommend it to everyone. Lovely quality product!

August 17, 2026
Rated 5 out of 5 stars

Happy

Product arrived on time and intact, early days yet so we shall see

August 17, 2026
Rated 1 out of 5 stars

I have woken up with swollen eyes 3…

I have woken up with swollen eyes 3 days ina. Row after using this product ! I have pictures to show

August 14, 2026
Chāmpo  logo

Reply from Chāmpo

We are very sorry to hear this, Chloe.

We would like to reassure you that the ingredients used in our products are safe. We follow all the relevant guidelines to the strictest level and have all been assessed as safe for use by an independent, external toxicologist.

It would be really helpful if you could share more information and images of your allergic reaction so that we can assist you further and get this resolved for you.

Our team has reached out to you to help you.
We hope to hear back from you soon,

Chāmpo

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