Chancellors - Botley Reviews 

557
TrustScore 5 out of 5

4.9

11 West Way Place, Botley, OX2 9TJ, UK Oxford, GB


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Rated 5 out of 5 stars

I found Chancellors Botley and their agent Charlie to be so supportive and helpful in finding my new apartment. This is always such a nerve wrecking situation and Charlie made me feel completely at ea... See more

Company replied

Rated 5 out of 5 stars

Ethan was kind, on time and considerate. Did not do all the "this house has a secret offer we can't tell you about so offer at the marked value thing" that so many other estate agents did trying to pr... See more

Company replied

Rated 5 out of 5 stars

My partner and I had a great experience working with Chancellors. Charlie Bishop was professional, friendly, and very helpful throughout the entire process of getting our new flat. He took the tim... See more

Company replied

Rated 5 out of 5 stars

Cormac has a friendly professional and polite personality. He puts his clients at ease and radiates professionalism. He helped me enormously sail through the whole selling process. He made himself... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 11 West Way Place, Botley, OX2 9TJ, UK, Oxford, United Kingdom

  • 01865 724446

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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4.9

All reviews

(557)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Special thanks to Tom and Izzy for the viewing!

Very prompt and accommodating in arranging a late evening viewing. Special thanks to Tom and Izzy for showing us around -- they were very attentive, professional and informative.

November 23, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The experience was great

The experience was great, I had an great viewing yesterday. Thank you

November 23, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great viewing with Tom

Great viewing with Tom, charming and informative

November 23, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service

Great service, very helpful

November 20, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Viewing

Went for a viewing of a property, was quick to schedule and overall good experience

November 13, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Responsive and helpful

November 9, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

Poor service

We’ve just completed a purchase where chancellors was the vendors agent. I appreciate that the agent works for the vendor and can’t be held responsible for lack of attention on their part. I don’t think that should stop the agent being open about challenges and replying to emails and calls. Verging on rudeness and very poor service. I wouldn’t sell through chancellors after this experience.

October 25, 2023
Unprompted review
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Reply from Chancellors - Botley

Thank you for reaching out to us Oscar, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you

Rated 5 out of 5 stars

Friendly staff

Friendly staff, professional approach

November 6, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great experience

Tom H was great when he showed me two properties. He answered all the questions I had and has been really good with communicating when it comes to booking viewings.

October 20, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

An excellent experience

Cormac from Chancellors has been consistently excellent working to sell my property. He is friendly; courteous; understanding of the pressures involved in both buying and selling properrty; and enables the process by suggesting alternatives or offering counsel on particular decisions. His communication has always been prompt and efficient and I'm delighted that he handled most of the viewings for my flat. Thanks, Cormac.

October 31, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jude is absolutely amazing

Jude is absolutely amazing. After a marriage breakdown I was struggling so much Jude made sure I understood everything and made sure I felt reassured and really well looked after. I cannot thank her enough for what she has done for me. Jude gaal is a credit to chancellors estate agents. Would 💯 recommend her services to anybody. A very stressful and tearful time but Jude helped me get through.

October 26, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very good service

Cormac has always been very professional and answered all my queries.

October 26, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Highly recommend

We had a wonderful experience with Cormac selling our house. Cormac understood our selling points and ensured they were covered at each viewing. Cormac was respectful of our home and quickly re-sold the property when the first buyer started being unresponsive. Highly recommend.

October 26, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Tom Houlihan Great estate agent and…

Tom Houlihan Great estate agent and very professional.

October 25, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors had a buyer ready for when…

Chancellors had a buyer ready for when we instructed them on the sale of our late father's flat. We haven't exchanged contracts yet but things have run smoothly so far. Our agent Cormac has been very polite and reliable throughout the process and I hope the sale goes through with the same ease, once probate has been granted.

October 24, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Professional and friendly

Cormac has a friendly professional and polite personality.
He puts his clients at ease and radiates professionalism.
He helped me enormously sail through the whole selling process. He made himself available for any questions or queries I had.
Thank you very much for your help.
I think this young man will go far in his profession.

October 24, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Cormac is an efficient person

Cormac is an efficient person, very good

October 24, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Bushy Close, Botley

Tom was really kind to us and patient. He was on time. He gave us all the information on the property we’ve requested.

October 23, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

A well run office with a dedicated team

The Botley office is obviously a well managed team and I was lucky enough to deal with Tom Houlihan who could not have been more helpful and charming. An extremely enthusiastic new member who is polite and courteous and at ease with customers using his natural communication skills. Tom was well prepped on the property he was showing and eager to answer questions and also gather my thoughts and opinions. I'm sure Tom will do extremely well and wish him all the very best.

October 18, 2023
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Reply from Chancellors - Botley

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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