All staff in the Hay office have been charming, helpful, encouraging. Nothing is too much trouble, for example, arranging a second viewing. I've been very impressed by the joined-up service of mortgag... See more
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Excellent service offered by Jane & the team at the Hay on Wye office when selling a house. Regular updates were given for all aspects of the house sale & it was useful to have access to the online po... See more
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On meeting Jane she was extremely friendly, helpful and informative. Throughout the whole rental application process Jane has been there every step of the way. On occasions I was very worried and st... See more
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I am not local to my property and chancellors handled everything for me, they made, what could of been a very stressful situation, ran extremely smoothly. They found us tenants within a day or two. Ou... See more
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Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
16a Castle Street, HR3 5DF, Hay-On-Wye, United Kingdom
- 01497 821222
4.8
Excellent
299 reviews
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Jane was professional at all times
Jane was professional at all times. Provided us with all the necessary information quickly. Followed up all query’s efficiently. I would recommend the use of Chancellors on our experience.
April 21, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Sue, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Courteous, professional and pragmatic.
Chancellors showed courtesy and professionalism in their dealings with me, combined with a pragmatic attitude.
April 13, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Jonathan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
He was very polite and helpful
April 10, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Mrs Cheffers, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Good at what he dose
April 4, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Antony, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review K Lowles, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
What was all the fuss about?
It was my first time renting a property, so I have no comparison to make. The experience I had was somewhat confusing for me, as there was more to it than I first thought. However, the staff were always on hand to guide me through the various stages of application and communicated with me in a friendly and helpful manner. My main worry was the fact that I am not I T. Savvy and the application process did cause me some anxiety as it was all done on line.... as a self confessed Luddite, I would have preferred to have experienced a face to face process.
Jane at Hay on Wye was one of my main POC, and she was a constant source of reassurance for me when the technology became too much.
I now look back on my experience and wonder what all the fuss was about.
March 30, 2023
Highly Recommended
I received detailed advice and information from Mary Rose all of the way through the sales process and Mary Rose and her colleagues were extremely helpful and pleasant to deal with. I was able to agree a plan for the sale and accepted an offer within a couple of months. I will definitely use Chancellors again when it comes to selling a house.
March 17, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review JM, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Jack, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Chloe was very patient and nothing was…
Chloe was very patient and nothing was too much trouble.
March 15, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Mrs Dixon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Great service
The service provided by the local office in Hay on Wye was brilliant. Super helpful and very efficient.
January 3, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Julie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Very happy
Had a very tight timeframe and Jane catered to this amazingly. Very good process.
March 9, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Joe, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Jane was amazing from start to the…
Jane was amazing from start to the finish, very professional and made us feel at ease throughout what could be a very stressful experience. Cannot thank Jane enough for everything, even down to the last e mail which she offered assistance for any issues or queries going forward. Amazing service.
March 6, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Jane was helpful an knowledgeable at…
Jane was helpful an knowledgeable at all stages of the process for finding the tenants and completing the agreement. She was also very easy to deal with and extremely efficient!
February 22, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Ben, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
I phoned Chancellors about a rental…
I phoned Chancellors about a rental property, I spoke with Jane who was incredibly friendly and helpful. As we were relocating the property was a 3hr drive away so Jane offered to do a video call at the property. Jane called at 3.30pm the same day, the most efficient person I’ve dealt with when looking for a property. We then arranged for a visit at the weekend as it looked ideal. After all the checks we are now living in the property, it couldn’t have gone any more smoothly thanks to Jane and Chancellors.
January 5, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Jayne, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Staff at the Hay on Wye office were…
Staff at the Hay on Wye office were particularly helpful
February 9, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Peter, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Efficient and helpful.
Efficient and helpful to find us a new tenant. Great communication throughout.
February 8, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Greg, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Mary Rose kept us informed all the way…
Mary Rose kept us informed all the way through the process of selling our house.
February 10, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Mr Collins, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Reassuring and professional
A bespoke service where the best interests of the landlord/tenant is genuinely put first.
February 7, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review MM, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Kept me informed throughout.
February 7, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Andrew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Very helpful staff
Jane was very helpful throughout the entire process. Always answered our calls and questions. As young renters we are still very new to the process but she explained everything thoroughly.
February 7, 2023
Reply from Chancellors - Hay on Wye
Thank you for leaving us this great review Izzy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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