Chancellors - Specialist Sales Reviews 

655
TrustScore 5 out of 5

5.0

Station Square, One, RG12 1QB Bracknell, GB


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Rated 5 out of 5 stars

As a first time buyer this process could not of been made easier by the absolutely outstanding Maria. The level of communication was just phenomenal. At no point was I unsure of anything, a trul... See more

Company replied

Rated 5 out of 5 stars

From the start Chancellors did everything they could to help me secure a sale. Thank you to everyone involved. I was especially grateful to Miles and Maria for their expertise and for being able to... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from Chancellor’s Estate Agents. From start to finish, Miles’ team were professional, proactive, and genuinely committed to getting our sale over the line. When our fi... See more

Company replied

Rated 4 out of 5 stars

Thank to Briar for over-seeing a very difficult and demanding chain over many weeks. She kept us informed regularly and worked hard to resolve issues lower down our chain. Thank you Briar - we are v... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Station Square, One, RG12 1QB, Bracknell, United Kingdom

  • 01344 408060

5.0

Excellent

TrustScore 5 out of 5

655 reviews

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5.0

All reviews

(655)

1,578 reviews in the last 12 months

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Rated 5 out of 5 stars

After a few initial issues....

After a few initial issues, Kashan, Courtney and Freya have been really helpful and professional in purchasing a property

March 27, 2025
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Reply from Chancellors - Specialist Sales

We're delighted to hear that Kashan, Courtney, and Freya have been so helpful and professional throughout your property purchase. We strive to provide excellent customer service, and we're glad you've had a positive experience.

Rated 5 out of 5 stars

Mellissa was extremely helpful…

Mellissa was extremely helpful throughout the whole process, kept us well informed of any advancements and worked around my busy work schedule as best as she could. I cannot fault a single part of the process or Mellissa, she’s a real credit to the business. I can’t recommend you all highly enough

March 26, 2025
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Reply from Chancellors - Specialist Sales

We are so pleased to hear about your positive experience with Mellissa. It's wonderful to know she went above and beyond to ensure your needs were met. We strive to provide exceptional customer service, and we are delighted that Mellissa's dedication and professionalism made a positive impact on your experience.

Rated 5 out of 5 stars

Good communication throughout the sale…

Good communication throughout the sale and very helpful.

March 24, 2025
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Reply from Chancellors - Specialist Sales

We appreciate your kind words and are glad to hear that you had a positive experience.

Rated 5 out of 5 stars

Ruby was extremely helpful

Ruby was extremely helpful in progressing our sale

March 17, 2025
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Reply from Chancellors - Specialist Sales

We're thrilled to hear about your positive experience. We appreciate your kind words about Ruby's assistance. We strive to provide exceptional customer service and are glad that Ruby was able to help you.

Rated 4 out of 5 stars

Courtney helped chase and advise on the…

Courtney helped chase and advise on the progress of our house purchase and communicated updates where possible. On a few occasions we were aware of progress before Courtney was aware but otherwise Courtney was very helpful.

March 14, 2025
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Reply from Chancellors - Specialist Sales

Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback on to the relevant teams. Many thanks

Rated 5 out of 5 stars

Sales Progression Team was great

Tanja Magaric, from the sales progression team, was really helpful and proactive in keeping us informed and up-to-date regarding our sale. We are very thankful for her help.

March 5, 2025
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Reply from Chancellors - Specialist Sales

We appreciate your kind words about Tanja Magaric. We're thrilled to hear that she provided excellent support throughout your sale. We're committed to delivering exceptional customer service and are glad you had a positive experience.

Rated 5 out of 5 stars

Great service

The whole experience of buying a house seemed daunting however, the team in Bracknell are fantastic and made the whole process straightforward and stress-free. From start to finish, they provided clear guidance and expert advice. They were always on top of things and consistently kept me updated with every step, ensuring I never felt out of the loop. Courtney was very helpful and professional and her positive attitude were truly appreciated. I felt supported the entire time and knew I was in good hands. Thank you for your exceptional service and for keeping me well-informed throughout!

March 5, 2025
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Reply from Chancellors - Specialist Sales

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team in Bracknell. We strive to make the home buying process as smooth and stress-free as possible for our clients, and we're delighted that you found our guidance and support helpful. We will share your feedback with the team.

Rated 5 out of 5 stars

The team from Chancellors Watford were…

The team from Chancellors Watford were great, helped us during the process, kept us posted and were very friendly since the 1st day until the completion. Our special thanks to Courtney Kennedy, Jack Backhouse and Sarah White. Didn't force us to do anything with their solicitors or other kind of fees (we decided don't buy from another agency because they were forcing us to do everything with them), they were fair and helped during the discussing with other solicitors as we were in a chain.

March 4, 2025
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Reply from Chancellors - Specialist Sales

We are thrilled to hear about your positive experience with our team in Watford. It's wonderful to know that Courtney, Jack, and Sarah provided such excellent support throughout your journey. We strive to create a comfortable and transparent environment for our clients, and we are glad that you felt empowered to make decisions that were right for you. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Ruby was very helpful and informative…

Ruby was very helpful and informative of our situation and always called to update us whether it was a positive update or simply update but both meant we knew Ruby was informing us of all she knew!
Ruby helped our process go as smoothly as possible!

February 28, 2025
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Reply from Chancellors - Specialist Sales

We're so glad to hear that you had a positive experience. We appreciate you taking the time to share your feedback. We're proud of our team's commitment to providing excellent customer service.

Rated 5 out of 5 stars

Regular feedback and good project and…

Regular feedback and good project and process management.Notables, Ruby/Sue especially.

February 28, 2025
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Reply from Chancellors - Specialist Sales

We appreciate your kind words and recognition of our team members. We're glad to hear you've had positive experiences with our feedback processes and project management.

Rated 5 out of 5 stars

House purchase

I worked with Courtney who was really helpful with our first purchase and rung me every week to keep me up to date.

February 28, 2025
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Reply from Chancellors - Specialist Sales

We're so pleased to hear about your positive experience with Courtney. It's wonderful to know that you felt well-supported throughout your first purchase.

Rated 5 out of 5 stars

Specialist Selling & Buying Support

The support we received from Leeann has been invaluable. We received regular updates every couple of days about the house we were selling on the one we were buying. She provided the intermediary between us and the solicitor using relevant information as and when needed. She took the stress away from us

February 21, 2025
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Reply from Chancellors - Specialist Sales

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The progression team at Chancellors…

The progression team at Chancellors have been brilliant in keeping me up to date with my move and keeping me in the loop with conversations with my solicitors. Leeann who has been dealing with a lot of my communication has been very helpful.

February 24, 2025
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Reply from Chancellors - Specialist Sales

We are delighted to hear about your positive experience with our progression team. It's wonderful to know that Leeann has been so helpful and kept you informed throughout your move. We strive to provide excellent customer service and appreciate your kind words.

Rated 5 out of 5 stars

Very friendly and have kept me up to…

Very friendly and have kept me up to date throughout so far. And followed up any questions I have had. Thank you

February 13, 2025
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Reply from Chancellors - Specialist Sales

Thank you Ms Wallis for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fantastic experience

I have had an amazing experience in dealing with Chancellors especially Melissa.

Purchasing a property especially for the first time can be extremely stressful but Mellisa has helped alleviate a lot of this with her professional approach and kind human nature. She has always been very quick to responding to any queries or concerns I may have and has always been a pleasure to communicate with.

February 10, 2025
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Reply from Chancellors - Specialist Sales

We're so happy to hear about your positive experience with Melissa. It's wonderful to know that she made your first-time home purchase a smoother and more pleasant experience. We appreciate your kind words and will share your feedback with her.

Rated 5 out of 5 stars

Shelby has been amazing

Shelby has been nothing less than perfect. Her assistance and advices have been of great help. As the whole transaction took a lot longer than expected, only her proactivity prevented of us pulling out all together.

February 4, 2025
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Reply from Chancellors - Specialist Sales

We are delighted to hear about your positive experience and Shelby's exceptional assistance. It's wonderful to know that her proactive approach and guidance were instrumental in ensuring a smooth transaction. We appreciate your kind words and will share your feedback with Shelby.

Rated 5 out of 5 stars

The completion of my sale and purchase

The completion of my sale and purchase has been a little fraught but throughout the exchange, Ruby Irving has been brilliant, she would ring me regularly and keep me updated, chasing both myself and my buyers. Ruby provided constant information and I relied on her commitment and professionalism far greater than my own solicitors.

January 29, 2025
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Reply from Chancellors - Specialist Sales

We are delighted to hear about your positive experience. It's wonderful to know that you found Ruby's dedication and communication so helpful throughout the process. We appreciate your kind words and will share your feedback with Ruby.

Rated 5 out of 5 stars

Support, advice and be your rock until the end

Selling a house requires a lot of people to pull together and make the process a success.
James Johnson has made the whole process so smooth. He has been the link between the buyer, seller and both sets of solicitors, he has always been polite, so efficient and personal. I feel like I’ve had a friend in my corner, supporting me all the way and on days when I’ve been frustrated or upset he has been my rock that’s never given up. I would recommend him to anyone he will look after you and remain dedicated to your sale or purchase until the very end. Thank you so much James.
Olivia

January 31, 2025
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Reply from Chancellors - Specialist Sales

We are so happy to hear about your positive experience. It's wonderful to know that you felt supported and well-cared for throughout the process. We appreciate your kind words and will share your feedback with the team.

Rated 5 out of 5 stars

Good experience from them so far

Good experience from them so far. I’m getting up to date information on the progress of purchasing my property and Leeann is very fast and responsive with my emails. Will further update with the purchase progress.

January 24, 2025
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Reply from Chancellors - Specialist Sales

Thank you for leaving us this great review Mike, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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