Chancellors - Sunningdale Reviews 

184
TrustScore 4.5 out of 5

4.4

London Road, SL5 0DP Sunningdale, GB


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Rated 5 out of 5 stars

Outstanding communication, proactive, plenty of notice and thoroughly professional staff at every stage of the process. I live abroad and bought my property through Sunningdale Chancellors 12 years ag... See more

Company replied

Rated 5 out of 5 stars

I had very good contact with the agency throughout the tenancy. Although the processes can be quite long, my overall experience was very positive. Any repairs that were needed were handled in a time... See more

Company replied

Rated 3 out of 5 stars

From listing to offer Chancellors were brilliant but then the team we dealing with just vanished and calls went unanswered, promises of calls back never happened. Very frustrating and time consuming.... See more

Rated 5 out of 5 stars

Proactively provided extra help and assistance to me after exchange of contracts for the sale of a property. This is the first time in 50 years of buying and selling properties that I have experienc... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • London Road, SL5 0DP, Sunningdale, United Kingdom

  • 01344 620163

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

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4.4

All reviews

(184)

1,570 reviews in the last 12 months

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Rated 5 out of 5 stars

Chelsea is extraordinary

Chelsea is extraordinary – She always kept me informed before and after the viewings, Pro-active by reviewing prices continuously and in a professional manner. Her young age fooled me at first but was an absolute added value to the whole experience. I would recommend Chelsea to anybody who wish to rent out their property in SL5 area.

November 10, 2020
Rated 5 out of 5 stars

Thank you Jessie.

Jessie worked very hard to arrange an early viewing on the property ahead of anyone else. She was very helpful, friendly, honest and professional and we felt that we were in good hands throughout the process.

November 5, 2020
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Reply from Chancellors - Sunningdale

Hi M Khan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Magic!

Jessie, and Paul, managed to pull the rabbit out for my sale. Without the brochure even being issued, an asking price offer was made by the first viewers. Great sales and skilled marketing. I expect the follow through during the rest of the sales process will be stellar too. Many thanks to the team, and especially Jessie.

November 3, 2020
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Reply from Chancellors - Sunningdale

Hello, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

We found Jessie to be excellent and…

We found Jessie to be excellent and addressed our needs perfectly. She had that ideal balance of being informative and thorough without being pushy. Addition, after the viewing she had emailed us with the responses to our questions within the hour. We understand that she is relatively new to the profession but there was no evidence of that in her handling of our enquiry.

October 29, 2020
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Reply from Chancellors - Sunningdale

Thank you Mrs Brandon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Emil- Fair, Honest and Professional

Strange to be leaving a review after just losing out on a property but feel its important to do so. I have recently worked with 3 different agents to buy a family home and have found them all to be very unfocused, lying and just trying to get things moving without care.

Emil at Chancellors was honest, pushed me to my best price and then ultimately was respectful that the property went for more than we could offer in this situation.

Hopefully, we find another property in the future but credit where it's due the process was handled very well.

October 28, 2020
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Reply from Chancellors - Sunningdale

Hello James, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Excellent experience, thanks to Chelsea in particular..

I approached Chancellors looking for a rental and as I had dealt with a few lettings agents, was delighted with the excellent service I received from Chelsea unlike some other companies. She was efficient, helpful and and very organised and made what can be very stressful seamless and easy - So thank you very much and I would Highly recommend Chelsea/Chancellors to anyone else Looking for a new rental property.

October 26, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hi Martin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Sunshine at Sunnigdale - Chancellors

I have spoken with many agents over the last few weeks and I must say Chelsea in lettings has such a cheerful manner compared to many I have spoken with. Chelsea has gone above and beyond in making me feel like a special client and this is before meeting or viewing any properties. The dedication and correspondence shown is key to helping clients move forward be they landlords or tenants. Chelsea shows commitment and respect at all times and I would certainly recommend her along with her colleagues for any dealings. Good luck with future promotions Chelsea, you deserve them :-))

October 21, 2020
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Reply from Chancellors - Sunningdale

Hi Sam, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Lovely, efficient and professional

I contacted Chancellors to view and apartment, and got put through to Jessie. She suggested that I viewed a few other similar properties. I found Jessie to be very professional and polite, both in person and in e-mail. At the viewings, she allowed me plenty of time to be thorough, and I found it so refreshing to have an agent with an opinion. Jessie also followed up on the answers to the questions that I had, that she did not know at the time. Thank you for showing me some very good properties Jessie, I am sure that you will find us the ideal investment.

October 18, 2020
Rated 5 out of 5 stars

Disabled situation

I am disabled and Tracey Brooks extended herself to come and physically help me read and sign legal documents sent to my laptop. Ms Brooks also kindly hand delivered hard copies of the documents.

I am grateful for her assistance in helping me with the tenancy documents.

Judith Lake

October 13, 2020
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Reply from Chancellors - Sunningdale

Hello Judith, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

So Helpful

Kind, cooperative and very helpful at all elements of the service. Tracey picked us up when we were left in the lurch as chelsea went on leave.

October 12, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Thank you Mr Newbury for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jessie has been very helpful with…

Jessie has been very helpful with scheduling viewings to accommodate me as quickly as possible and has also been diligent in getting answers to my property queries.

October 10, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hi Mrs Kerr, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

I was shown several suitable properties…

I was shown several suitable properties by Jesse , who was knowledgeable professional and courteous.

October 9, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Thank you Mrs Page for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Jessie was very helpful

Jessie was very helpful - she had researched additional properties that were suited to my needs for space and access (preferably ground floor or with good lift, lots of space, outside space and storage). She took plenty of time to let me get a feel for the properties but did not linger when I was clear that one was not suitable. She had done homework for me on issues such as charges, length of lease and also on willingness to negotiate on price. She asked for and listened to my feedback. Many thanks to her for taking the time!

October 7, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hi Ms Cowan, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

A big thank you...

A big thank you to the Chancellors team. In these uncertain times their knowledge and professional attitude has guided us through the process of selling our house. Thoughtful and considerate the team was excellent at arranging and carrying out viewings along with guidance with respect to the current market conditions.

September 26, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Thank you for leaving us this great review Ian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chelsea at Chancellors Sunningdale…

Chelsea at Chancellors Sunningdale enthusiastically marketed my house to rent. She was proactive, kept me regularly informed, and responded quickly to all my enquiries and requests. She found a tenant and kept everything moving along until signature. I appreciated her support and have no hesitation in recommending her. Thank you Chelsea :-)

September 19, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hello Mr Sharples, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Professional approach

My experience with Chelsea at this estate agent was one of a highly professional woman with a caring manner for her clients needs in finding the correct property. Communication was great too.

September 17, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hi Julia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Recommended

Chelsea was very helpful with our property search, checking in regularly always willing to help. She always returned calls right away and was very accommodating. Highly Recommend.

September 15, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hi Mrs Froberg, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

One of the better estate agents in Sunningdale

Paul Bosanko provided us with an excellent service whilst endeavouring to sell our house despite the difficulties presented to us by the incumbent tenant at the time. I felt that Paul always listened to what I had to say and was distinctly acting on our behalf with best intentions. He is clearly highly professional and seeks to deliver a first class service.

September 8, 2020
Unprompted review
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Reply from Chancellors - Sunningdale

Hi Sarah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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