Chancellors - Totteridge Reviews 

27
TrustScore 4.5 out of 5

4.5

42 Totteridge Lane, N20 9QJ London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

George was very helpful and provided a detailed description of our house and the valuation met our expectations. Highly recommended.

Company replied

Rated 5 out of 5 stars

Just completed on a property with this company. The agent Oliver went above and beyond to make the entire process stress free. He is very friendly at the same time very professional. I will definitely... See more

Company replied

Rated 5 out of 5 stars

James Jooste came to assess my house as to its potential worth and its condition. Very courteous, knowledgeable and friendly. A credit to Chancellors Estate agents, who sold my flat about 5 years ago... See more

Company replied

Rated 4 out of 5 stars

The branch Manager has been extremely helpful, courteous and professional in his dealings with the potential sale of the property. Before this Manager took over the branch, there had been some staff... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.5

All reviews

(27)

1,853 reviews in the last 12 months

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Rated 5 out of 5 stars

George was very helpful and provided a…

George was very helpful and provided a detailed description of our house and the valuation met our expectations. Highly recommended.

January 23, 2025
Chancellors - Totteridge logo

Reply from Chancellors - Totteridge

Thank you for leaving us this great review Stephen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

friendly and personal care …

The friendly and personal care that gives me as client a lot of confidence in the company as well as the knowledge that everything is being handled very professionally

December 17, 2024
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Reply from Chancellors - Totteridge

Hi Haim, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Excellent Service from Branch Manager at Totteridge

The branch Manager has been extremely helpful, courteous and professional in his dealings with the potential sale of the property. Before this Manager took over the branch, there had been some staffing issues, which initially delayed the marketing of the property, which may have lost a window of opportunity, as of course, the market slows down just prior to Christmas.

Also, there have been too many calls from Head Office, ostensibly checking on progress, which seem to be unnecessary, which accounts for my rating.

December 10, 2024
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Reply from Chancellors - Totteridge

Thank you for your feedback, Gerry. We're glad to hear that our branch manager provided you with helpful and professional service. We apologize for the previous staffing issues and understand your concerns regarding the calls from Head Office. We're always looking to improve our processes and appreciate your insights. Your experience is important to us, and we hope to assist you further with your property sale.

Rated 5 out of 5 stars

Professional

Professional, to the point and very helpful.

November 14, 2024
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Reply from Chancellors - Totteridge

Hi Nikki, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Just completed on a property with this…

Just completed on a property with this company. The agent Oliver went above and beyond to make the entire process stress free. He is very friendly at the same time very professional. I will definitely engage Chancellors when buying or selling another property. Mrs Duru

April 5, 2023
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Reply from Chancellors - Totteridge

Thank you for leaving us this great review Mrs Duru, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

James Jooste. A great addition to Chancellors.

James Jooste came to assess my house as to its potential worth and its condition. Very courteous, knowledgeable and friendly. A credit to Chancellors Estate agents, who sold my flat about 5 years ago to my satisfaction.

January 13, 2023
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Reply from Chancellors - Totteridge

Thank you for leaving us this great review Kaiser, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very professional service

Daania and Oliver were always very professional, quick to respond and to provide customer feedback on viewings. Their guidance was much appreciated as well as their advice regarding the viability of potential buyers. As we were selling remotely, it was great that Oliver was able to handle numerous viewings, often at short notice. He was always available at the end of the phone or in the office. A great job!

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Our house sale

Daania, Oliver, Eve and the Chancellors team supported us strongly with our sale. We achieved a good deal, for a fair price. Local market knowledge and strategy was great. Glad to have instructed Chancellors.

June 27, 2022
Rated 5 out of 5 stars

Oliver was a great help

Oliver, from Chancellors Totteridge, was a God-send as we began this journey to sell and buy a home. We felt immediately comfortable with him when he visited our home for a valuation. He was enthusiastic and helpful through the whole process. Job well done! Thank you Oliver.

April 22, 2022
Rated 5 out of 5 stars

Good experiences with Chancellors

I both rent my flat out and have since put it on the market with Chancellors. I have always found the team to be honest and helpful in all my dealings with them. Hussain has done a great job of getting an offer accepted on my flat quickly.

March 9, 2021
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Reply from Chancellors - Totteridge

Hi Dan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very Helpful...

Oliver Virdee made great efforts in helping us sell our home during a difficult property market. Much appreciated!

March 5, 2021
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Reply from Chancellors - Totteridge

Thank you for leaving us this great review Mr Michael, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Outstanding Service

Oliver Virdee and Loulou at Chancellors restored my faith in local agents, after wasting 9 stressful months on another agent's empty promises. From the outset Oliver's professionalism and knowledge was evident, Chancellors know their market and their potential buyers. Always one step ahead of my enquiries re progress, with regular telephone contact and email updates of interest and viewings. Seamless experience from engagement to sale. Thank you and highly recommend.

March 5, 2021
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Reply from Chancellors - Totteridge

Hi Chris, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Oliver Virdee, a masterclass in how to be the ideal estate agent

Oliver is very experienced but he is also earnest and exceedingly polite. Above all, though, he is extremely genuine. This is very refreshing given what wide-boy estate agents are normally like! Oliver could not have done more to help in answering queries or to put us at our ease. It is in a sense a shame the sale went through so easily as we have had such a good experience. We look forward to dealing with Oliver in the future.

February 5, 2021
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Reply from Chancellors - Totteridge

Hi Mr Robinson, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

During the process of buying our…

During the process of buying our investment flat Mr Oliver Virdee was very professional and always he had prompt respond to all my emails, phone calls questions, through the process from viewing to completion. It was pleasure for us to know him and deal with him through the process. we Highly recomend him.

February 4, 2021
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Reply from Chancellors - Totteridge

Thank you Mrs Rashidi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Oliver Virdee of Chancellors

Oliver Virdee of Chancellors, Totteridge has been excellent from the very start. I am currently selling my property through Chancellors, and I feel completely at ease with the service from both Oliver and Lloyd.. Oliver has been extremely helpful, efficient, transparent and professional at all times. What a great team! I would definitely recommend going with Chancellors.

February 4, 2021
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Reply from Chancellors - Totteridge

Hello Ms Bailey, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Oliver is very passionate about…

Oliver is very passionate about property and sales, he has been a great catalyst in turning viewings into offers and potential buyers. His enthusiasm is very infectious, but always with a professional edge. He always gets straight back to us whenever we have a question, and he keeps you right up to date.

January 20, 2021
Rated 5 out of 5 stars

Highly recommended

I couldn’t recommend Chancellors Totteridge more and in particular Lloyd and Ollie. They were absolutely brilliant. Lloyd was completely on point with the asking price for my property meaning it had offers within a week of going on the market. They were proactive, extremely responsive and provided superb advice.

January 6, 2021
Rated 5 out of 5 stars

Thank you Totteridge Chancellors for…

Thank you Totteridge Chancellors for your professionalism & valuable help over the years!
SammyR

September 2, 2020
Unprompted review
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Reply from Chancellors - Totteridge

Hi Miss Ranaei, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Friendly service

We sold our house through Chancellors Totteridge branch. Throughout they have been very friendly and helpful. Especially Oliver owns every project as his own and approaches it with humour and drive. His relationship with his clients of very good and he is achievement oriented person. I also like his honesty. Overall we are happy with the service we received from this branch

August 6, 2020
Unprompted review

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