Chancellors - Woodstock Reviews 

93
TrustScore 5 out of 5

4.9

21 Oxford Street, OX20 1TH Woodstock, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When Mr Morant arrived he was very friendly, extremely polite whilst being very professional.He had up to date knowledge of the area and was able to advise me about the selling of my property. He took... See more

Company replied

Rated 5 out of 5 stars

The sale of my property was long draw out due to Management and a second lawyer. 9 months in all. However with the help and support of George Courtney Cramp in my eyes he was outstanding. He knew h... See more

Rated 5 out of 5 stars

Throughout the process of advertising and selling my house I found the Chancellors team at Woodstock to be friendly, very helpful and professional. I particularly appeciated the regular contact and s... See more

Company replied

Rated 3 out of 5 stars

Lovely chap valued the house, relatively new to the area, offered very good terms, valuation in the same region as everyone else.

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 21 Oxford Street, OX20 1TH, Woodstock, United Kingdom

  • 01993 811990

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(93)

1,578 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, efficient service from Chancellors

Very happy with all aspects of the service provided. Communication has been excellent. We have always had prompt feedback from viewings, and email follow up from face to face or telephone conversations. Simon and Harriet are always very friendly and approachable. They really have done everything possible to help us secure the sale of our property.

February 27, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Thank you S Harvey for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Harriet in the Woodstock office is…

Harriet in the Woodstock office is brilliant. Always cheerful, very professional,
with no arrogance whatsoever.
People say never trust estate agents, but I would trust Harriet 100 percent.

February 26, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Mrs Millar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service

My experience with Chancellors Woodstock was absolutely amaizing. I was looked after very well. Especially I would like to say big thank you to Harriet Friend who is super friendly and professional. A real asset to the team.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, very informative.

February 19, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Mrs Johnson Hall, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I don’t normally bother with reviews

I don’t normally bother with reviews, especially for estate agents but this person, Harriet Friend stood out. She was understanding of our requirements and dealt with me in a very professional manner. An asset to Chancellors, thankyou Harriet

February 19, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Mr Drizi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Helpful, friendly & well informed

Helpful, friendly and well informed about the property, thank you!

February 19, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Rachel we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

I big thank you to the Harriet for…

I big thank you to the Harriet for meeting up yesterday, especially after 5pm, very polite and answered all of my questions, very happy to deal with Harriet again and I will recommend to all of my friend's
Thanks again

February 18, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Kevin we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 4 out of 5 stars

Hi Harriet has been extremely helpful…

Hi Harriet has been extremely helpful and professional in our dealings with her arranged a same day viewing and came back the same day

February 18, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Gerard, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I had a very nice conversation with…

I had a very nice conversation with Harriet
she was helpful articulate and knowledgeable
First class

February 17, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Bella we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Just have to review a member of staff

Just have to review a member of staff, Harriet Friend. How refreshing to be spoken to and dealt with so normally but with professionalism and friendliness. I’m currently no longer looking due to circumstances but when I’m back on it, Harriet will be my go to contact for sure.

February 17, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Ms Ferre, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 4 out of 5 stars

constant contact

constant contact, polite and friendly manner always, always time to listen.

February 6, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hello James, thank you for leaving this 4-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Chancellors Woodstock

Chancellors Woodstock took over the marketing of our property after it had been on the market for a while with another agent and achieved a sale for us.
Harriet has been extremely professional and also so friendly and helpful. We could not have wished for a better estate agent. Thank you Harriet!

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

Team have been really friendly

Team have been really friendly, helpful and knowledgeable when buying a property. They have been very responsive on updates and viewings

January 28, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Thank you Miss H for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Harriet Friend was our point of contact…

Harriet Friend was our point of contact representing Chancellors Woodstock. Harriet dealt with every aspect of our enquiry in a very prompt, efficient, friendly and professional manner. Was very helpful, not pushy or aggressive in any way and a credit to Chancellors estate agents. We did not go ahead with any purchase on this occasion but will not hesitate to use Chancellors in the future.

January 27, 2020
Unprompted review
Chancellors - Woodstock logo

Reply from Chancellors - Woodstock

Hi Christopher, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to Harriet.

Rated 5 out of 5 stars

Chancellors Woodstock, Harriet Friend.

Chancellors Woodstock, Oxfordshire - Harriet Friend

Buying your first house can be daunting and stressful, however Harriet has made my first time buy as ease free as possible. She has been totally professional and has explained every step of the process to us. She has held my hand and help guide the way as best as possible. I would highly recommend anyone to Chancellors, Harriet is so helpful and very good at providing a great service. Thank you!

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Harriet from Chancellors in Woodstock…

Harriet from Chancellors in Woodstock gave us a great service. She is friendly and approachable. Harriet was not ‘pushy’ to make a sale and just provided us with relevant information and details of the property we were viewing, upon request. Thank you

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Cockpit Close viewing

Harriet was waiting for my sister and I at the property we were viewing in good time. She was friendly and warm in her greeting and she was able to answer the questions we asked her during the viewing. She was confident, helpful and self assured. I would be happy for her to act as an agent should I wish to put my property on the market.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Chancellors

Harriet Friend has been an ideal estate agent from day one. Her professionalism and expertise come across instantly, and she combines this with warmth, friendliness and sensitivity. It was clear from the start that I could put my trust in her, and that she would work tirelessly on my behalf. Although she must be extremely busy, she has always made time to keep in constant touch with updates. I was very surprised with the speed at which my house was sold, and extremely grateful for the concern about the time frame of moving out, and that it would be comfortable and advantageous for me. Harriet has always been happy to clarify anything that I haven't understood, and to help with paperwork. Her personality and awareness of others' feelings are special qualities that enhance her professionalism, and she goes that extra mile to ease the inevitable stress that comes with selling one's house.

January 13, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look