The Chandelier & Mirror Company Ltd Reviews 

261
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Colour was not as expected. Much duller than appeared in the photograph on line. Item was well wrapped and arrived safely and in good time.

Rated 4 out of 5 stars

I placed an order online, only to get an email the next day saying the item shouldn't have been showing as in stock as it wasn't and wouldn't be for about 5 months!! I was offered a discount if I want... See more

Rated 5 out of 5 stars

As a fellow retailer I appreciate companies that do exactly as they say they would. I spoke to them on Saturday and they said they would call first thing Monday as i needed the product delivered... See more

Company replied

Rated 5 out of 5 stars

from the initial enquiry by phone, i got the answers to my questions which gave me confidence in the company. i placed an order, given a delivery date and kept informed of the delivery progress. deli... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

If you're looking for the most exquisite range of accessories for your home, welcome to Chandeliers and Mirrors. We offer the most delectable range of light fittings, Chandeliers, Mirrors, Lamps, Clocks and other furnishings, to create that stunning French Palace, or quaint Country Cottage. Our online store and products are regularly featured in the industries leading press, such as Homes and Antiques, Period Living, Ideal Home Magazine, The Lady and other publications.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.4

All reviews

(261)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Stunning Mirror

The service we received was hassle-free and prompt. The mirror was substantially packaged and not damaged in anyway in transit. The mirror itself is absolutely stunning, the photo on the website actually didn't do it justice even tho it looked fab on there - it exceeded expectations and we're thrilled with it.

March 24, 2017
Unprompted review
Rated 5 out of 5 stars

Venetian Tray Mirror

I am delighted with the mirror. It is a good quality product and looks like the advertising pictures. The process was straight forward from ordering to receipt and was packaged very well.

March 24, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant

Excellent I ordered a mirror on the Sunday it arrived on the monday. It was really well wrapped and I am really pleased with it, it looks great.

March 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Brilliant service and quality of goods. Perfectly packaged so no damage 10 out of 10. Would highly recommend this company

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent website

Great website.good value prices. Superb customer service. Lovely mirror that was well packaged. Speedy delivery. Would definitely recommend.

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Great service and product

Parcel arrived on time. Might need a lorry to get rid of the packaging, but the mirror arrived without any damage. The whole process from order to delivery was excellent

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Large Mirror

Ordered a large mirror for living room. Unfortunately it arrived damaged but was very quickly exchanged for a new one with no quibble. Very please with service.

February 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very smooth transaction, Excellent service. Item was exactly as described.
Very pleased and would recommend.

February 23, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic service.... beautiful mirror

The day after ordering my mirror I received a telephone call to confirm the delivery. I needed to change the delivery address and they were only too happy to accommodate. The mirror is beautiful and takes pride of place in my bedroom.

February 23, 2017
Unprompted review
Rated 4 out of 5 stars

Good Mirror

I purchased this mirror via the internet. It arrived promptly and most importantly intact.I`m happy with the mirror and it will look good when i hang it in my lounge.
The only issue i have with it was that it came without any chain to hang it on the wall.I now have to find a chain strong enough to hold the mirror which is hassle i could of done without.

February 23, 2017
Unprompted review
The Chandelier & Mirror Company Ltd logo

Reply from The Chandelier & Mirror Company Ltd

Hi Kevin,

Thank you very much for your review. We are very sorry but it appears that you did not receive the information leaflet normally provided with your mirror explaining how to hang it, as we suggest that you do not use a chain and just use the fixings on the back of the mirror to fix it directly to suitable fixings in the wall. We have emailed this to you now so you should have this shortly. If you need any further help please call our office on 01322-476 465

Rated 4 out of 5 stars

Would recommend despite some hiccups

I placed an order online, only to get an email the next day saying the item shouldn't have been showing as in stock as it wasn't and wouldn't be for about 5 months!! I was offered a discount if I wanted to wait, but there was no quibble about cancelling the order. I then ordered a different product, which was also out of stock, but only for a week or so and I was informed along the way. Delivery service was excellent - phoned to arrange a date and time that was convenient, none of this any time between 7am and 7pm sometime this week. Mirror arrived extremely well packaged and looks beautiful.

February 23, 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic - highly recommend

The mirror I bought is absolutely stunning. It is hung in my living room and never fails to be admired by anyone that visits!

The service I received from this company was outstanding. They called me to arrange the delivery and the product was packaged very well with no risk of it being damaged during transit.

I would recommend Chandeliers and Mirrors without hesitation.

February 23, 2017
Unprompted review

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