Colour was not as expected. Much duller than appeared in the photograph on line. Item was well wrapped and arrived safely and in good time.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed an order online, only to get an email the next day saying the item shouldn't have been showing as in stock as it wasn't and wouldn't be for about 5 months!! I was offered a discount if I want... See more
As a fellow retailer I appreciate companies that do exactly as they say they would. I spoke to them on Saturday and they said they would call first thing Monday as i needed the product delivered... See more
Company replied
from the initial enquiry by phone, i got the answers to my questions which gave me confidence in the company. i placed an order, given a delivery date and kept informed of the delivery progress. deli... See more
Company replied
Company details
Information provided by various external sources
If you're looking for the most exquisite range of accessories for your home, welcome to Chandeliers and Mirrors. We offer the most delectable range of light fittings, Chandeliers, Mirrors, Lamps, Clocks and other furnishings, to create that stunning French Palace, or quaint Country Cottage. Our online store and products are regularly featured in the industries leading press, such as Homes and Antiques, Period Living, Ideal Home Magazine, The Lady and other publications.
Contact info
14 Fraser Road, ERITH, Kent, DA8 1QJ, Erith
- 01322 476465
- sales@chandeliersandmirrors.co.uk
- www.chandeliersandmirrors.co.uk
4.4
Excellent
261 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful mirrors
Oh my gosh , love the two mirrors l purchased, the heart and the tree . Packaged robustly, great customer service and even a phone call to arrange delivery, perfect when most people like me are out working - will be purchasing more, so many beautiful designs to choose from thank you.
August 3, 2016
Unprompted review
Excellent service
The mirror was delivered on time as promised. Damage to the mirror caused by the delivery company was sorted without delay or question. I would definitely use them again.
August 2, 2016
Unprompted review
New mirror
Bought a mirror.found it to be damaged on arrival.i sent pictures to them of the damage.rather than return the mirror I agreed to keep it at a discounted price.
August 2, 2016
Unprompted review
Beautiful mirror, just as described
Delivery was quick, packaging excellent, easy to hang. Very very happy with this lovely mirror.
August 2, 2016
Unprompted review
Great item
Purchased a lovely mirror and --it's better than expected. Thank you!
August 2, 2016
Unprompted review
lovely mirror wonderful service
Been looking for a mirror for ages and this was perfect and good value would buy again xx
August 2, 2016
Unprompted review
Excellent!
Very friendly and helpful person at the other end of phone - very rare these days. Thank you very much!
August 2, 2016
Unprompted review
Gorgeous mirror
This mirror is very attractive and although I have not yet put it on the wall, I am very pleased with my purchase.
August 2, 2016
Unprompted review
My lovely mirror
Really pleased with this mirror. The service I had from "The Chandelier & Mirror Company Ltd" was great. They kept in touch and the delivery was prompt. The mirror was well wrapped and protected. Just love my "whipped cream" mirror. I would definitely order from them again
August 2, 2016
Unprompted review
Great!
Worked really smoothly - ordering through delivery. Love the mirror.
August 2, 2016
Unprompted review
Above and beyond
Supplier had packed the wrong product the mirrors team sorted it quickly and enhanced our product to say sorry on behalf of their supplier. Brilliant!
August 2, 2016
Unprompted review
Excellent customer service
I asked for one of their mirror designs made in landscape. They contacted their supplier and made it happen. And all extremely quickly! I am extremely happy with my mirror. It's excellent quality and looks perfect!
August 2, 2016
Unprompted review
First Class Service
We ordered a dressing table mirror, which arrived quickly, but despite being really well-packaged, was damaged, I was so disappointed. I phoned straight away, sending a photo, and it was replaced within 24hrs. The service was courteous and in my view first class. I wouldn't hesitate to use them again.
August 2, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.