Booked a haven holiday through the site. The amount wasn't discounted at checkout as per instructions and nowhere to add code. Called Haven and they agreed I was due a refund. I then had to chase a nu... See more
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See what reviewers are saying
I always check Charity Worker Discounts first before buying anything online and have made some amazing savings. The website is easy to navigate and savings are instant.
Company replied
Easy to apply discount codes that allow us to purchase items at a much more reasonable cost. Really useful- particularly post pandemic when costs are soaring and the nature of our work means we are n... See more
Company replied
Just brilliant. I don't shop due to the very welcome discounts, I do however check in to see whether there are discounts available on an item/break I am interested in. Definitely worth checking. In th... See more
Company replied
Company details
Written by the company
We’re Charity Worker Discounts, a FREE to-join and FREE-to-use discount scheme for Volunteers & Charity Workers. We connect you with big brands and fantastic discounts to make your money go further, and good things happen.
Contact info
The Express Building, 9 Great Ancoats St, Ancoats, M4 5AD, Manchester, United Kingdom
- customerservice@charityworkerdiscounts.com
- www.charityworkerdiscounts.com
4.3
Excellent
602 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A lot of luxury goods discounts
As a charity worker living on their own and struggling to make ends meet. A lot of the discounts are on luxury item's and holidays. Unfortunately I can't afford any of them. I did use discounts at Christmas to purchase presents.
January 30, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
I find so many great deals all year…
I find so many great deals all year round! From holidays to technology to other exclusive deals.
January 30, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
It's nice to be appreciated in some…
It's nice to be appreciated in some way, the work I do for charity is rewarding and helping those less fortunate.
January 29, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are so happy to know that you have had a great experience, thank you for taking the time out to leave us such a lovely review.
Great Site
Great to be able to get something back for all the volunteering everyone does.
January 22, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Basically useless if you don't work for…
Basically useless if you don't work for a large charity/ don't have a work email address that is accepted by their system. Most of the discounts listed and their cashback card are based off having a work email address that is in a specific format. I contacted them to explain that, as a local small charity, we only have a Gmail/ Hotmail email address but that I was happy to provide any evidence they would need to prove that I work for a charity, and others who work/ volunteer for us too. They send an email response which was just a flat no, with no acknowledgement of the problem or any sympathy for the situation.
Disappointing as that means there will be loads of valid charity workers and volunteers out there who have no access to the decent deals. A real shame as I was excited to see something to help out a little.
January 12, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Helen,
Thank you for your Trust Pilot review.
We're sorry to hear that you feel this way, our scheme is available for members to sign up to free of charge. You are eligible to become a member of our scheme and take advantage of a huge variety of the offers you see available.
Some of the benefits such as the ode cashback card and some other discounts do require proof of the role you are working in, this is decided by the discount provider to enable them to provide the offer to our members to use for free.
We apologise for any inconvenience this may cause you, as mentioned above there are still many fantastic discounts you can take advantage of.
If you have any further questions please do not hesitate to get in touch.
Thank you for discount on fitflops
January 8, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
I receive a lot of emails
I receive a lot of emails - more than I have time to look at. Could preferences for notifications be set to help me receive only offers for things I'm interested in?
January 11, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Joel,
Thank you for your Trust Pilot review.
A lot of emails sent to members are based on their browsing and discounts they click on, we send general ones too so you don't miss out on something you may not have found when browsing.
Your feedback for preferences has been noted, we appreciate you taking the time to share this.
Really easy to use and the discounts…
Really easy to use and the discounts helped out a lot with the Kids Christmas
December 8, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are so happy to know that you have had a great experience, thank you for taking the time out to leave us such a lovely review.
Miller & Carter in Gloucester refused…
Miller & Carter in Gloucester refused to honour offer advertised on Charity Workers Discount web …offer is still being advertised.
December 22, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi Catherine,
Thank you for your Trust Pilot review.
We're sorry to hear about your experience at Miller & Carter, this offer is not an exclusive discount and is a general offer ran by Miller & Carter.
You will need to reach out to them if you wish to discuss this further as the terms and offer is owned by them.
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We truly appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
Great services
Thanks, you help us when making major and minor purchases. Saving a bit of money helps us charity workers go that little further in our work. So you are really helping all the great charities in the UK.
December 30, 2022
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
I didn't know about the discounts
I didn't know about the discounts. Seems very good
December 30, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Amazing
Literally saved 100’s of £’s this Christmas. It makes such a change to have some savings, thanks!
December 27, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
Not always the discount advertised
Some discounts are amazing. Just recently I saved a mint from Levi’s however others like Hotpoint provide no difference to high street prices despite saying it’s 20% (or similar)off. I priced up a tumble dryer and the charity discount item offered 20% discount direct from Hotpoint but I could have one delivered the next day from Curry’s for the same price! So it’s important to compare the discounts with high street stores first!
December 20, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
It’s probably best if you live in…
It’s probably best if you live in England for the store choice. If more ‘regular’ stores were added I would use it.
December 14, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Various
The theatre and cinema offers are a scam.
Body shop, White Stuff excellent thanks
December 14, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi Roger,
Thank you for your Trust Pilot review.
We're sorry to hear that you feel this way, can you please reach out to us with more details of the discount you were trying to take advantage of that you feel were not genuine? I can assure you that all of our partners are subject to due diligence to ensure they are genuine.
You can contact us for assistance here -
customerservice@charityworkerdiscounts.com
Requested a car insurance quote and it…
Requested a car insurance quote and it was the same as my normal insurance so no discount at all
December 6, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi Carol,
Thank you for your Trust Pilot review.
We're sorry to hear about that, please be sure to checkout the T&C's of the offer page for any exclusions.
If you need any support, please contact us with the details of the offer and issue you are experiencing.
customerservice@charityworkerdiscounts.com
Had trouble finding card account to…
Had trouble finding card account to find balance.Also couldn.t find any full price items for exclusive discount!
December 4, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi Richard,
Thank you for your Trust Pilot review.
We're sorry to hear you had some trouble topping up your ode cashback card, we have a dedicated support team who can assist you with any ode cashback card related enquiries here -
ode.charityworkerdiscounts@mail.sodexoengage.com
01908 303564
In regards to your purchase using one of our discounts, please be sure to check out the T&C's and if you have any questions you can contact us directly here -
customerservice@charityworkerdiscounts.com
I don't know how it works !
I don't know how it works !! I work for a charity but I don't know how to use the discount. Do I need a membership, do I need a card? I want to book tickets on the ferry for next March but I don't know how to get my discount. Help.
December 4, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi Rosemary,
Thank you for your Trust Pilot review.
All you need to do is open the offer and you will see the ‘Get Code’ or ‘Get Deal’ button.
By clicking ‘Get Deal’, you will be taken directly to the brand’s website to make your purchase. The prices shown will include the discount.
By clicking ‘Get Code’, first you will be taken to the brand website, then by clicking back to our offer page a code will be displayed that you need to copy and enter at the checkout.
Here's a how to for any offers with codes - https://www.youtube.com/watch?v=8duFDYRAERY
Please note that there are T&C’s for each discount on each offer page, if your code is not working make sure you check them out as it could be that your purchase is not eligible for discount.
If you need any support you can contact us here -
customerrservice@charityworkerdiscounts.com
Excellent discounts available
Excellent discounts available. Well worth joining if you’re a Charity Worker.
December 3, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are so happy to know that you have had a great experience, thank you for taking the time out to leave us such a lovely review.
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