Booked a haven holiday through the site. The amount wasn't discounted at checkout as per instructions and nowhere to add code. Called Haven and they agreed I was due a refund. I then had to chase a nu... See more
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See what reviewers are saying
I always check Charity Worker Discounts first before buying anything online and have made some amazing savings. The website is easy to navigate and savings are instant.
Company replied
Easy to apply discount codes that allow us to purchase items at a much more reasonable cost. Really useful- particularly post pandemic when costs are soaring and the nature of our work means we are n... See more
Company replied
Just brilliant. I don't shop due to the very welcome discounts, I do however check in to see whether there are discounts available on an item/break I am interested in. Definitely worth checking. In th... See more
Company replied
Company details
Written by the company
We’re Charity Worker Discounts, a FREE to-join and FREE-to-use discount scheme for Volunteers & Charity Workers. We connect you with big brands and fantastic discounts to make your money go further, and good things happen.
Contact info
The Express Building, 9 Great Ancoats St, Ancoats, M4 5AD, Manchester, United Kingdom
- customerservice@charityworkerdiscounts.com
- www.charityworkerdiscounts.com
4.3
Excellent
602 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Some bits are good
Hard to find the discounts on the emails. Prices seem no different from normal.
Retailer cashback excellent. Money every time you top up.
June 1, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Jane,
Thank you for your Trust Pilot review.
On occasion, we may advertise discounts on our website that are available in the public domain. Also, we may advertise to our member’s sales and special offers which can help them save more money.
This is because we want our members to save money where they can.
Good deals but need easier share link
Needs a one click link to relatives and partners
May 31, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Richard,
Thank you for your Trust Pilot review.
Can you share more information on what you are referring to?
Feedback from our members really helps us improve :)
If you could reach out to us here that would be great -
customerservice@charityworkerdiscounts.com
Easy to apply discount codes…
Easy to apply discount codes that allow us to purchase items at a much more reasonable cost. Really useful- particularly post pandemic when costs are soaring and the nature of our work means we are not the highest, most valued employees. Thank you
May 26, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are so happy to know that you have had a great experience, thank you for taking the time out to leave us such a lovely review.
It's an excellent platform but not…
It's an excellent platform but not always easy to get the discount. But well worth having.
April 3, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We truly appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
It can make the difference.....
A little bit of extra helping the form of good discounts on items we need is great. It can mean the difference between having a new raincoat or managing with a leaky one and we live in a wet country.
May 31, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We truly appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
Easy to get the codes
Discounts are easy to get and easy to use and save me money. I can eat out with family and not pay full price, which I love; more treats for me!
May 5, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We appreciate you taking the time to give us this great feedback. We're working hard to bring you even more money saving deals which we hope you'll love.
Used CWD link for Car insurance got the…
Used CWD link for Car insurance got the lowest quote out of all the comparison web sites.
April 28, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Not saved anything yet
Not saved anything yet, can get same prices just by visiting website I’m interested in
May 7, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We're sorry to hear that you have not found a saving yet, we are adding new offers to our scheme regularly and hope you are able to find something soon.
If you have any feedback on discounts you would like to see please let us know as member feedback really helps us improve our scheme.
Great website
It's good to get discount for doing a good job. Great discounts.
May 6, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We truly appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
A great website with some really great…
A great website with some really great offers
February 1, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We appreciate you taking the time to give us this great feedback. We're working hard to bring you even more money saving deals which we hope you'll love.
Some very useful discounts like…
Some very useful discounts like national express, ocado, booking come and much more :)
May 1, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We truly appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
Great but not the Ode card
Great to receive offers but not keen on the Ode card rather get direct offers than with a card. Good variety to choose from.
April 30, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Clear website and regular emails with…
Clear website and regular emails with lots of deals on
April 29, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for sharing your Trust Pilot review.
We truly appreciate you taking the time to share your experience with us, we value all feedback we get from our members.
No access to ODE card for long-term, or any, Charity volunteers
This is a wonderful and unexpected reward for longstanding voluntary work which we would both do in any event. It arose while I work continued throughout Covid.
Disappointment is that we cannot get the ODE card without an official charity email address. As volunteers, we do not have this for Trussell Trust, which is normal and understandable. But it means the biggest benefit from the charityworkers website is not open to us.
April 28, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi Linda,
Thank you for your Trust Pilot review.
A current / valid work email address is required to register for the ode cashback card, this is needed to prove that our members work with the industry they are registering with.
Please note that we are working hard to introduce other methods of validation so more members can take advantage of the ode cashback card soon, make sure you are signed up to our newsletters to find out more when this changes.
Always lovely to be appreciated in some form
Haven’t used them yet but looks like some brilliant choices and discounts
April 24, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Card does not work
I purchased a card several months ago & activated it as instructed but haven’t been able to use it either in store or online…frustrating. I need to phone (office hours only) to sort it out but haven’t had time. Despite the promises, cash back etc. has failed to deliver.
April 24, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We have set up a dedicated support team to help our members to ensure they have the best experience using the ode cashback card.
If you haven't already checked out our Help & Advice section, we suggest that you take a look at the following pages. We have answered some frequently asked questions that could help:
https://www.charityworkerdiscounts.com/charity-workers-cashback-card
Still struggling? Contact the ode cashback card support team here:
ode.charityworkerdiscounts@mail.sodexoengage.com
01908 303564
Ridiculous and useless I had this card and was using it daily…
I had this card and was using it daily for about 6-8 months and really appreciated the ease and convenience and money saving. Then one day while in the supermarket I tried to top up my balance prior to paying which was a regular thing and it would not top up from my bank account. Trying to get hold of anyone to discuss this from the charity worker card (ODE) organisation proved incredibly difficult and then when I did finally have a conversation they said I needed to contact my bank as they must have changed something because the details ode held were different to my details. Nothing had changed at all from the previous day and when I contacted my bank they agreed nothing had changed and that there was nothing they could do as the issue was clearly with the card. So back to the charity worker card people who said I should change my bank account. What absolute nonsense and totally impractical. I cannot transfer my own money across now to enable me to use the card so it renders it useless; it is absolutely ridiculous and I am losing out on discounts at a time when I can ill afford to.
April 18, 2023
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We're so sorry to hear about your experience, we have a dedicated support team who will be able to look into this for you and advise what has happened.
You can contact them here -
ode.charityworkerdiscounts@mail.sodexoengage.com
01908 303564
No work e-mail address available
Most advertisers require a work e-mail. I volunteer for two registered charities, but do not have a work e-mail address for either of these businesses. I can't therefore access your offers, and feel very frustrated. Can you help with this please?
March 29, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
Those without a work email address can use a personal email when registering to our scheme then opt to upload a document to be reviewed.
The document must have reference to your role / employer.
If you need any help do not hesitate to reach out to us directly so we can assist.
Thank you for helping the helpers
Thank you for helping the helpers! A little appreciation goes a long way!!
March 27, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Email after email for nothing
I get email after email but there’s never a discount with a company that I want or need to buy from.
March 26, 2024
Unprompted review
Reply from Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We're sorry to hear that you feel this way, we work hard to secure new and fantastic discounts on a regular basis for our members to use free of charge.
If there is anything you would like to see that you feel is missing please let us know, member feedback really helps us improve.
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