The worst experience in traveling so far. I'll never use this service again. The can charge more money for everything but they can't help with a seat selection. Unacceptable. The chat bots are a jok... See more
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Unlike a lot of sites, it truly was comparing to the airlines direct or very close. Finance options that were available were actually smart unlike some of them that you end up paying double the actual... See more
Company replied
What was most important was the fact they actually worked on my flight parameters and were able to make it work in a timely fashion. Short layovers were important as no one enjoys sitting around an ai... See more
Company replied
Initially finding that the travel agency part of their company was no longer in service to those who did not have current upcoming reservations made me fearful having to communicate only thru email.... See more
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Company details
About CheapAir.com
Written by the company
CheapAir.com is an easy-to-use online travel agency that has been providing customers with convenient, affordable, and reliable travel options since 1989. With CheapAir.com, you can compare pricing and amenities on a variety of airlines and fare options. You also easily book hotels and cars. CheapAir makes it simple to find the best deals and make informed decisions about your travel plans.
CheapAir is dedicated to delivering personalized, high-quality customer support. Our knowledgeable staff provides information about flight schedules, ticket prices, and baggage allowances, as well as helps you find the best deals on flights and hotels. In addition, our trusted travel advisors assist with making changes to existing reservations and providing general travel advice. With a focus on exceptional customer service, all of our travel advisors are based in the United States.
CheapAir.com accepts many different payment types for flights and hotels. Form of payments accepted include: Credit and debit cards, Cryptocurrencies like Bitcoin and many more, in addition to "Buy Now, Pay Later" monthly financing through Affirm.
Contact info
27509 Agoura Rd. #100, 91301, Agoura Hills, United States
- help@cheapair.com
- www.cheapair.com
Hasn’t replied to negative reviews
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You had a designation call BIZ flight
You had a designation call BIZ flight, thought it was business class because it cost more. Nope. I still have no idea what BIZ stands for.
Wish I had ability to chat with someone. Good prices, but I am very appreciative about using you again.

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I am not savvy to the technical issues…
I am not savvy to the technical issues / purchases but your program/purchase WAS SO EASY even I was successful.
THANK YOU for your programming this a simple process.

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Cheapair is really a good agency and…
Cheapair is really a good agency and professional easy to go

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It a great app to find chip flights I…
It a great app to find chip flights I been you seen this app . For a longest I remember thank you guys

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Fast
Fast! The booking was fast, and customer service replied quickly with a question I asked.

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Thinking to long
I thought about taking this trip for 5 months, When I got on this site it was easy and quick to chose my flight and what I wanted to spend on flight and added insurance was easy. My email was sent by the time I was finishing paying. I started looking for a flight for my sister to visit.

Reply from CheapAir.com
So far, So good
So far CheapAir has helped me find the most affordable airfare and hotels world wide. Not too many extra fees neither. So far so good.

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