I have been using Cheapoair for years and am largely content with their service and pricing. It seems they have made a change this year for round-trip tickets - proposing outbound flights to choos... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The representative shopped for the best flights and costs. However, at times, the representative forgets to mention the fee for a suitcase as well as a baggage handling fee and the fee for specific... See more
Company replied
I booked a flight with this company going from MIA to South Bend, Indiana. My flight from my departed late arrived in Dallas late. Miss my flight. Had to sleep in the airport all Friday night to in o... See more
Company replied
original base price was good. Do like all the extras that get added as you progress throuogh the booking.
Company replied
Company details
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.2
Great
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Help in solutions created at las hours…
Help in solutions created at las hours at booking trip.
June 13, 2026
Reply from CheapOair.com
We're glad we could help with your last-minute booking. Thank you!
Always great service and helpful when I…
Always great service and helpful when I book my flights late , thank you !
June 12, 2026
Reply from CheapOair.com
We're so glad our service is great and helpful when you book flights late. Thank you for your feedback!
Helpful in stressing out the flights
Helpful in the difficulty of the process has patience
June 11, 2026
Reply from CheapOair.com
We're happy to hear we were helpful and patient during the process. Thank you for your kind words.
Reply from CheapOair.com
We appreciate your kind words. We are glad we could be helpful.
The representative
The representative, Simone, was excellent in providing customer service. All she did was to my complete satisfaction. Keep up the excellent service.
June 12, 2026
Reply from CheapOair.com
We're so pleased to hear our representative provided excellent service and met your complete satisfaction. We appreciate your kind words!
Fernando Flores was really nice…
Fernando Flores was really nice respectful and professional.
June 12, 2026
Reply from CheapOair.com
We appreciate your kind words. We are glad our team provided excellent service.
Worst experience with cheapoair
Worst experience with cheapoair. I have been cheated by them. I will never recommend anyone to book a ticket from them.
June 12, 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review.
The prices are GREAT
The prices are GREAT, comparing with many other ones. Cheapoair.com is the best. I´ve been traveling aroundo the world with them because the connections, times, prices are hard to match. Furthermore, I feel completly confident buying in Cheapoair.com
June 12, 2026
Reply from CheapOair.com
We are so happy to hear you consistently have such positive experiences with our pricing, connections, and times. Thank you for your confidence in us!
Need to call back to confirm the…
Need to call back to confirm the flight. I don't like it. I called back and the 2nd agent dropped my call after transferred.
June 12, 2026
Reply from CheapOair.com
We understand your frustration with your dropped call and flight selection. You will need to contact Cheapoair customer support was this is a blog site for reviews. 1-646-738-4820 or contact LIVE CHAT at www.cheapoair.com/customersupport.
Reply from CheapOair.com
Thanks for the feedback, but wondering why you gave us a 2 star rating instead of higher one. We are happy you enjoyed our services.
No hubo devolución de dinero. There was no refund
Publicidad engañosa.me pueden contactar y les contaré todo. van a perder su dinero
Misleading advertising. You can contact me and I'll tell you everything. They're going to lose their money.
June 12, 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review.
Reply from CheapOair.com
Thank you! We are happy you enjoyed our service.
Too many transfers and inaccurate info
They said my credit card didn’t go through and then transferred me without any notice. And then the next person said it did go through and then transferred me again without any notice. And then I had to start all over with the 3rd person explaining everything
June 12, 2026
Reply from CheapOair.com
We appreciate you sharing your experience and we are truly sorry to hear about the difficulties you encountered. We are reviewing your feedback to improve our services.
Trinti - Excellent Customer Service
Trinti was patient, listened to my request, worked through the details with me, consulted with her team a couple times to clarify questions I had. I inadvertently hung the phone up and she called me back. Very incredible customer service. We always book with CheapOAir, we are always happy with the experience, and everytime we book the experience just keeps getting better!
June 12, 2026
Reply from CheapOair.com
We are so pleased to hear about your excellent experience and appreciate you sharing your positive feedback. We are glad our team could assist you so effectively and patiently. We look forward to helping you with your future travel plans!
I bought a return ticket from Europe to the US
I bought a return ticket from Lisbon/Portugal to Phoenix/US, I paid additional fees for cancelation, seats, suitcase, insurance for lost suitcase. Unfortunately my mom passed away and I was forced to cancel the trip. The trip was canceled before the departure day. Still I was not reimbursed. The company is unprofessional, not serious, a total scam. After 6 months the scam continues. The company even had the nerve to lie stating that they had transferred the money. I replied I did not receive anything. So they continued the scam claiming that I was the one that had to prove it and demanded a bank statement. The Norwegian bank, issued the statement confirming that I had received nothing. I sent the nank statement to the company, that did not reply. I never ever expected such a lack of professionalism and honesty. Lies and scams all the way. The trip was booked for December the 17th 2025. As Norwegian I am complaining through the Norwegian consumer protection body.
Booking 92495937. I was told $ 1.551,23 would be transferred to my account. After 6 months it did not happen.
December 17, 2025
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review.
Reply from CheapOair.com
Thank you! We are happy you enjoyed our service.
SCAM
SCAM
BE AWARE!!!!!!!!
I blocked my bank account after receiving bookings that I never did on a different name : Wana Bouty Wana Bouty.
This website is used by scammers.
June 12, 2026
Reply from CheapOair.com
Thank you for sharing your feedback. Customer concern has been addressed.
Reply from CheapOair.com
We're glad our booking process was easy and fast for you. Thank you for your feedback!
Very easy to navigate
Very easy to navigate. Hopefully the trip when it gets here will be as easy as
June 11, 2026
Reply from CheapOair.com
We're so glad you found our navigation easy! We hope your trip is just as smooth and enjoyable.
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