I telephoned to ask if an item was in stock which it wasn't. Within 10 minutes I'd received a phone call back advising that they could get required items in a day or two & despatched to me before the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I called the team at CheapTents several times while researching various items via the web, to pick their brains, ask for advice, get more details on the products etc. Each time I phoned they were hel... See more
Ordered 2 sets of instep crampons. Despite having only 1 set in stock, goods received promptly. Was pleasantly surprised to get an email advising of the possibility of a delay because of the need to... See more
I was looking forward to breaking in my Brasher Hillmaster GTX boots the weekend after successfully, or so I thought, placing the order with Cheaptents. I was disappointed to hear that they were... See more
Company replied
Company details
Information provided by various external sources
Top quality discounted tents, camping equipment, climbing gear, outdoor gear, waterproof jackets and clothing. Massive discounts on outdoor brands all year!
Contact info
240 Manchester Road, WA1 3BE, Warrington
- 01925 411 385
- tents@cheaptents.com
- www.cheaptents.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap tents with a speedy delivery
I had been looking around for a specific Vango tent, after searching over 10 other websites CheapTents were by far the cheapest supplier of the tent.
BRILLAINT COMMUNICATION, PROMPT DELIVERY
I RANG FOR INFORMATION ON A PRODUCT, GREAT CUSTOMER SERVICE, VERY EASY TO ORDER ON LINE AND FAST DELIVERY.
Brilliant
My wife needed a particular warm coat before she returned to her studies in Russia. Gareth at CheapTents not only obtained the coat but arranged urgent delivery in time for her travel. Extraordinary service for a good, reviewed, product and at a well-below average price. What more can anyone ask?
Quick and easy
The online shopping and ordering system is user-friendly. My chosen product (a Lightwave pack) was well priced and the delivery was as promised. All in all a quick and easy transaction.
Reliable & prompt
Bought a down jacket online & service was prompt & efficient. Recommended!
AS it says on the tin, brilliant.
I ordered a tent base over the xmas period and the delivery arrived very quickly, which wasn't expected. I had just taken the opportunity to get one as the price was so good. Very happy and is an original item so fits the tent perfectly. Used it on New Years Eve (well it had arrived so shame not to!)
Thank you
Excellent service
Great site - excellent service - good prompt email replies for queries. Will certainly bookmark this site for future use!
Great discounts for excellent quality products
I wanted to buy the North Face's arctic parka and found it at a much better price on cheaptents.com than on the North Face website. Add to that the 10% discount you get on becoming a member, and the parka was no less than a £100 cheaper than in store! Other than that no problem with the delivery and also a good customer service with fast email reply.
Fantastic!
Great customer service.. Lovely jacket at discounted price.. And super fast delivery, will definitely use again! 10/10 :D
A Rare Find.
This was the only coloured North Face bag I could find on the net. I would have rated it 5 star if the chosen colour had been in stock, however I was contacted by phone and offered an alternative which arrived next day. I would shop there again.
Best price and fast!
This was the cheapest place I found for MSR camping equipment, which is always good quality and at a decent price.
Quick, efficient & well priced
Ordered on line - goods were well priced and arriverd rpomptly and exactly as described. All through the process the communication was excellent - I always knew how things were progressing.
Would definitely recommend & will use again if the need arises.
winter warmer
i ordered on line a padded vest... i had wonderful service... it arrived when they said it would, and is of the highest quality... i couldnt be more happy.
Excellent service
Ordered the tent which I thought was going to arrive within a couple of days. However, cheapertents kept me up to date with stock status and delivery by email regularly. Would definitely use them again as very competitive prices and reasonable postage and packing costs.
Excellent service
definitely recommend this company, purchased in the afternoon and was delivered the next day - wow - even got a discount on the item too!!!
Excellent service.
I had excellent service from Cheap Tents. Delivery was quick especially as it is the run up to Christmas. Then tent is a Christmas present so I haven't opened it yet, but as it is the one asked for I'm sure it will be great.
Great service
Found my North Face coat with £65 off then got a further 10% off as an introductory offer I couldn't ask for more and then it arrived in 24hrs!
Fantastic from beginning to end, will and have recommended them!
Good stock - quick & efficient service.
I was tracking down a set of SS camping pans which seemed sold out every where else, so was pleased to find them and at a fairly reasonable price. Delivery was quick but a shame it was sent recorded as I had to tramp down to the post office to collect.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








