Cheaptickets Reviews 

Do not use buy your tickets from Cheaptickets. I booked for a friday flight and keyed in my details as per usual and made payments. However, upon receiving the confirmation email i noticed that the flight was shown Saturday instead. Wrote an email to their CS only got a reply to use their chatbot, and they will use the airline's policy nonsense to prevent a refund despite issues from their side. Ticket cost $80, cancellation fees $125 excluding airline fees. You do the math and wonder why customers don't even bother to proceed with their nonsense.

Purchased tickets to Alaska before Covid. Was not allowed to go since Covid was going on and Alaska was a hot zone. AD military and was told no by commanders. No big deal, purchased insurance. Only the insurance wouldn't cover the cancellation. I was given flight credit however for myself and friend. Fast forward we were not allowed to use credits. Cheap Tickets told us to speak with Alaska airlines for the credits. AA understood the situation and refunded Cheap tickets the money from the tickets so they could issue another voucher. Cheap tickets has taken that money and say they haven't received anything and I have no vouchers..... DO NOT USE CHEAP TICEKETS.... Also the Cheap ticket customer service rep argued with me that Alaska was international.

I am already waiting for more than 1 month for a refund. They already stolen 80% of the amount of my ticket.. Stay away

Booked a flight well in advanced, obtained confirmation from cheaptickets, but when arrived to the airport the airline couldn’t fnd my booking. I ended up paying double the price. Cheaptickets is a scam

Customer Service virtually not existing. Our flight was automatically changed to another flight by the airline, which made our travel plans a mess. Changing the flight was not possible: the airline said, we need to talk with Cheaptickets. Cheaptickets has a chat bot which did not resolve anything and contacting by email is a joke, since they first ask you to confirm that you really want the email to be processed by them and that it is going to take five(!) days.

So if anything goes wrong, don't count on this company, they will leave you alone.

Can’t even book our trip, have tried for 2 days thru their app. Says unable to complete booking try again later. Can’t call and talk to a person because you need itinerary number?? Which I don’t have because I can’t book trip🤦‍♂️🤦‍♂️

DO NOT BUY TICKETS FROM THIS WEBSITE!!!!

I was supposed to receive a voucher valid for. 2 years for my flight ticket that was cancelled during pandemic. Never received anything, it’s now been almost 2 years and they refuse to give me the voucher saying that is now expired!! I will definitely take them to court

Purchased a ticket accidentally, went to return it an hour later, company told my bank they were gonna give me credit,(lied! Did this because I opened a dispute with them!) later when I went to book a Flight with the credit there was no credit! and they denied to work anything out, pretty much stole $670 from my account, theft scam company! Stay away unless you want to be dissatisfied!

Worst flight booking experience I have ever had. Needed to change flights. Was awarded flight credit and received an email saying I could redeem this credit on cheaptickets.com. Attempted to redeem credit and it showed that I had no credit to redeem. Chatted with an agent and was told I needed to deal with the credit through the airline, not cheaptickets.com. I will never use this service again and encourage everyone else to avoid it as well. It is a flat-out scam. They are relying on customers getting frustrating and giving up or forgetting about their credit. Complete dishonesty on the part of this business!

I was planning on going to Europe with my girlfriend to Pop the question andThe problem arose when they scheduled scheduled the flight from from JFK to Istanbul and my and my flight to Sarajevo two hours apart. We try to call the Is cheap tickets to fix the situation butt but they ended up canceling canceling the wrong flights in flights and we were no fly no shows to the flight to Sarajevo Sarah yavo since they canceled the flight to Istanbul. Is after paying $400 is the dollars to renew our covid tests is we had to stay another night in New York then then the day after we had to pay more money to Turkish airlines since they're polyphony since their policy requires payment after no fly no shows Cheap tickets refused refused to help us out open cell so the only thing we could do Was asked for a refund I would never recommend them to anybody. I used them one time before with no issues but because of the headache they caused and the $2000 I spent with them I will never try anything with them again.

Do not book with this company!

Money will be gone and they keep it.
Do not pay it back.
I wait for 3800 Euro for nearly one year!
Flight booked, canceled.
They closed the cheaptickets.de review plattform because of too many bad recessions.

It is all under the name of Travix, Netherlands

Well I just wanted to let everyone know to beware and cautious when using Cheaptickets...My husband and I scheduled a trip to Orlando for Jan. thru Cheaptickets..We decided that do to the rise in Covid cases (we are both in high risk groups) we would cancel I had no problem canceling the flight (although we got credits instead of refund) nor the car rental. BUT the hotel has been a nightmare..we changed our trip from 7 days to 3 days....I rebooked with hotel and reserved a ? nonrefundable room (who would do this is crazy) but they had option, for an additional charge the room became refundable. I added this charge and had till Jan.13 to cancel. As cases rose we decided to stay home and out of public areas such as Disney/flights etc. I contacted Cheaptickets/explained our situation and they contacted hotel, but But they refused refund..saying it was up to Cheaptickets...Cheaptickets said NO due to nonrefundable room, not honoring added option..This was $424.59. A lot of money to most people. I started calling 12/23 and 12/26, well before 1/13/22 deadline.. to get refund but hit walls.. This is wrong.there should be a way to settle this, any law to prevent their thievery and practices..I'm not very hopeful but maybe this will help others to stay away from Cheaptickets and have a good experience when traveling.

Never ever will I use cheap tickets. Bought ticket with an agent for $372, but was charged $686 on my credit card. Called within 24 hours to find out why and was told that's the price. I WAS NEVER TOLD THE PRICE OF $686! Asked to reimburse me as I was mislead. They said they can give me only an airline credit- I don't need the credit, I am not canceling because of my fault but because you made a mistake! I was promised twice that a manager will call me...week past, still waiting...
Cheap ticket - listen to the phone recording! You will not hear the agent saying the price of $686! You are FRAUD!!!!

Cheaptickets simply won't rebook my open ticket, that is still valid to this day. I paid over €700 for my original ticket that got canceled due to the pandemic. I tried to communicate via facebook messenger, email and via phone. I don't ever get any concrete answers, while all I'm asking for is a simple rebooking of the flight that was already paid for. At one point, I was referred to the 'online' chat on their website that wasn't even active! Only the robot was active but it isn't even able to help you out with a rebooking. There is simply no one available to help you out. They always make you go around in circles. At some point they weren't even available via phone anymore, while this was suggested by one of their 'co-workers' via email! They consciously mislead and take advantage of their 'customers'. Pure scam and abuse. Over time, I have saved all the communication that has taken place in a document. I'm sure it will be of great use at some point.

January 22nd- January 30th 2020 I booked a flight & a hotel for Lagos, Nigeria I paid 1076.80 for this trip. Due to Covid lockdown & Visa Closing I wasn't able to go on the trip. I've called to get no answer only can speak with a virtual agent. All I want is a refund or to change my booking. Its been a year. I will be contacting the BBB about this matter.

3 months now and still fighting for my refund, I will never use again. added today they still have not did there job still asking for more time and 8 weeks if a proved

I also have to give one star just to write this review.
CHEAPTICKETS WON’T HONOR MY ROUND TRIP TICKET CANCELLED DUE TO COVID - OVER $400 AND PAID FOr WITH INSURANCE. I keep getting the run around that they can’t honor my Air Canada tickets - no understandable reason (this was after I reached their headquarters in California).
BE FOREWARNED. DISHONEST so-called business.

Cheaptickets appears to be a really fraudulent site. I booked a car through cheaptickets and paid $178.47, rental company said they don’t know anything about this booking, as I needed a car, I paid full price and picked up the car. I have receipt from Easirent as a proof of a full payment, and I do have receipt from cheaptickets as a proof of fraud. I paid $178.47 and never received a thing I paid for. Customer service is zero to none, absolutely unprofessional, they barely speak English. I want cheaptickets to return my money back on my card.

I purchased a roundtrip ticket with Cheaptickets from HK to US in July 2020. The outbound flight was canceled 2 days before the travel date by the airline which made me impossible to fly the inbound flight which is scheduled to be 2 days after arrival (a short trip and thanks to the pandemic). I was trying to call Cheaptickets but no one answered, no one replied my email, so I have to call the airline myself to cancel the inbound flight (which they didn't even let me do it because it has to go through CheapTickets) and buy a new set of tickets.
It turns out CheapTickets is charging me administration fees for "voluntarily" canceling the inbound flight and have to wait for months for the refund. And now, Sept 2021, part of my refund is still pending.
I will never buy with CheapTickets again. Poor customer service, nonresponsive, and charging customers inappropriately.

They commited for full refund, now you cannot even talk to a person directly on the phone. SCAM !