What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was e... See more
Company replied
CheckMyFile are simply amazing, I have had direct dealings with them twice now and both times they responded straight away to let me know they were dealing with my case. They kept me up to date... See more
Company replied
To support our mortgage application, we used Checkmyfile and got a comprehensive report with supporting information. I must admit that their info graphics and report file was impressive. Top marks fo... See more
Company details
Written by the company
The most detailed credit report you can get.
Contact info
20-21 Lemon Street, TR1 2LS, Truro, United Kingdom
- help@checkmyfile.com
- www.checkmyfile.com
4.6
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to setup and clear helpful…
Easy to setup and clear helpful information
March 9, 2026
Unprompted review
Reply from Checkmyfile
Hi Matthew,
Thanks for leaving a review!
I'm so pleased to hear that you found your account helpful and easy to set up. As a team, we're really proud of our user-friendly website and the amount of information we show you. We return the most information that you can see on any one report.
If ever you need your Checkmyfile report again, we make it just as easy to manage your subscription with us- just log back in and reactivate anytime you like.
Many thanks,
Amy
Checkmyfile
You caught me out with your bad practice
Edit: The company have now refunded my money, which I think is fair of them.
Very sad to report that this companies website is set up to trick you into renewing after the free trial.
After realising I’d unwittingly renewed while just trying to check if I could delete my credit card, to make sure no more payments were taken until I needed them again. I cancelled almost immediately.
I was then very surprised when they wouldn’t refund my £14.99 despite easily seeing I hadn’t meant to renew.
There’s no need for companies to behave this way, I obviously will never be going back which initially I had intended to do from time to time.
Please avoid unless you intend on staying with them for good. It would be so easy for them to have a warning saying “you are renewing your account if you click on the button below” but that wouldn’t catch enough people out!
March 6, 2026
Unprompted review
Reply from Checkmyfile
Hi Ralph,
Thanks for reaching out to us to share your experience.
We want our customers to be fully in control of their subscriptions, making reactivation and cancellation as transparent and stress-free as possible.
We truly appreciate your feedback, and we’ve already shared it with our Product Team so we can keep improving the service we provide.
My colleague has reached out to you directly to help get things sorted, but if there’s anything else you need, we’re always here to help.
Kind regards,
Kirstie
Checkmyfile
This site is a money grab, taking your money without your permission
This site is a money grab. Once you do a free trial there isn’t even an option to remove your card details. They hide that your card details are saved so that they can do this: when you log in again it automatically takes £14.99 out of your account, reactivating your subscription without your permission. This is dark pattern marketing,
Avoid at all costs. The free credit score checking services are so much better. I wish I never clicked on this damn site.
I emailed them asking to refund me, and lo and behold no reply.
March 8, 2026
Unprompted review
Reply from Checkmyfile
Hi Jess,
Thank you for taking the time to share your experience.
We always want our customers to feel fully in control of their subscription, so I’m sorry to hear of your feedback.
I appreciate you providing the extra details we needed to look into this for you. I’ve now reached out to you directly so we can resolve this, but please don’t hesitate to get in touch if there’s anything more we can do to help.
All the best,
Kirstie
Checkmyfile
I could see all three credit rating…
I could see all three credit rating company postings about my personal credit file.
March 5, 2026
Unprompted review
Reply from Checkmyfile
Hi Wilfred,
Thank you for sharing your experience with Checkmyfile.
Yes, Checkmyfile returns your data from all three of the credit reference agencies that operate in the UK- Experian, Equifax and TransUnion. That way, we give you the best chance of seeing everything a lender might see when you make a credit application. I hope you found our report useful. If you need any help or advice in the future, we're always happy to help!
Thanks again,
Amy
Checkmyfile
Brilliant credit score file
Brilliant credit score file, it showed errors reported by companies that was affecting my score and I was able to sort them out towards my mortgage application and get my score high and even got refunded for errors made over the years it’s 14.99 a month but well worth it if your thinking of getting a mortgage or just want to improve your credit score
March 7, 2026
Unprompted review
Reply from Checkmyfile
Hi Alison,
Thank you for taking the time to share your experience.
I'm so happy to hear that you were able to use Checkmyfile to get errors on your report straightened out! As you mentioned, it's a great idea to review your full report well in advance of any major credit applications to ensure you have plenty of time to resolve any issues.
It's also great to hear that you've been able to watch your score grow as a result. Best wishes for the future,
Amy
Checkmyfile
Really happy with the experience
Really happy with the experience. Easy and fast, with good results.
March 5, 2026
Unprompted review
Reply from Checkmyfile
Hi Pedro,
Thank you for sharing your experience.
It's so good to hear that you're happy with the service you received. We try our best to make our report as user-friendly and easy to navigate as possible, and we know how important it is to get to the information you need without any hassle.
If ever you need your report again, we'll be happy to have you back!
Many thanks,
Amy
Checkmyfile
Never used one before
Never used one before, needed for a mortgage application but I’ll using going forward. Very informative. Thanks for the experience
March 6, 2026
Unprompted review
Reply from Checkmyfile
Hi Terry,
Thank you for your positive feedback.
I'm glad to hear that you'll be sticking with us! It's always a good idea to stay on top of your credit health, especially ahead of a major credit application like a mortgage. Checkmyfile offers the most comprehensive report available, returning data from all three of the credit reference agencies that operate in the UK- Experian, Equifax and TransUnion.
Best of luck with your new property!
Amy
Checkmyfile
Absolutely worth every penny.
Absolutely worth every penny.
Clear reporting and great customer service agents who will help you to challenge agencies who are reporting incorrect information.
February 25, 2026
Unprompted review
Reply from Checkmyfile
Hi Kirstie,
Thank you so much for your glowing review.
The dispute process is absolutely part of our service, and we're very proud to offer it. I'm glad to hear that our Customer Care team was able to help you resolve errors in your report. If ever you need our help again, you know where to find us!
Kind regards,
Amy
Checkmyfile
Simple to navigate
Simple to navigate, transparent information and direct to the point platform.
March 2, 2026
Unprompted review
Reply from Checkmyfile
Hi Ahmed,
Thank you for leaving a review.
I'm so happy to hear that you found your report straightforward and easy to navigate. If ever you do need help with your report, our customer care team is always on hand to answer any questions.
Thanks again!
Amy
Checkmyfile
Highly recommended.
The schedule to get my credit check was strait forward and easy to follow.
The end result being extensive beyond me expectations and well produced.
I have no hesitation in recommending your site to other prospective applicants.
March 3, 2026
Unprompted review
Reply from Checkmyfile
Hi Mr Leverett,
Thanks for the recommendation, it means a lot to us!
I'm so glad to hear that you had a good experience with us. If you ever need help with an application in future, or just want to keep an eye on your credit health, we'll always be happy to welcome you back.
Thanks and all the best,
Amy
Checkmyfile
Best experience you will get with an…
Best experience you will get with an organisation. Their services help me immensely to sort out my financial situation and therefore I am truly grateful, I have now cancelled my membership but would definitely recommend them and re-join when needed again.
Regards
Z Brinis
March 5, 2026
Unprompted review
Reply from Checkmyfile
Hi Zac,
Thank you so much for your positive feedback.
I'm so happy to hear that our team was able to help you get your credit health back on track.
If you ever want to revisit your report, keep an eye on any changes, or need support in the future, we make it simple and straightforward to reactivate your account. We'll be happy to have you back, and our customer care team will always be here to help!
Many thanks,
Amy
Checkmyfile
Detailed report and easy to sign up
Detailed report and easy to sign up. You can use a 7-day free trial and cancel easily.
March 2, 2026
Unprompted review
Reply from Checkmyfile
Hi,
Thanks for leaving a review. I’m really pleased to hear you found it easy to create your account with us.
Checkmyfile provides the most detailed report by returning data from all three of the credit agencies that operate in the UK- Experian, Equifax, and TransUnion. You can also update your report daily to ensure you have the most up-to-date information.
If you ever need your full credit report again, you know where to find us.
Thanks again and best wishes!
Amy
Checkmyfile
Very deceptive
I logged in to CheckmyFile just now because i needed to read over some previous correspondence (since my energy company is being incompetent again). Turns out even just logging in to the CheckmyFile website will re-activate a subscription at 14.99 per month (whether you want it to or not!) No advance warning and no announcement on the screen that logging in costs you money. Very underhand and deceptive. One for the Financial Ombudsman i think. I will escalate if they do not refund. Obtaining money by deception. Their messaging system is totally annoying aswell, endless duplication in the thread makes it pretty impossible to follow. Have also just realised that despite my last membership ending on 11 Feb -- and an update to one "suppressed" account that i can see is dated 01 Feb -- checkmyfile didn't show me that update before my last subscription ran out on 11 Feb. Are they deliberately holding updates back to get the subscriptions rolling in?
UPDATE: They'd rather you didn't know but I got a refund. Despite their website insisting that cancelling membership loses you access to your conversations they're now claiming that isn't the case. So, they've changed their policy just for one review, or they're making it up as they go along.
March 5, 2026
Unprompted review
Reply from Checkmyfile
Hi,
Thank you for taking the time to share your experience with us. I’m really sorry to hear that things didn’t go as expected on this occasion.
We aim to give our customers full control over their subscriptions, and you’re able to manage your account using the available options without needing to resume your membership. Your feedback is genuinely appreciated, and I’ll make sure it’s passed on to our Product Team.
Thanks also for sending us your details that we requested. One of our team members has reviewed your case, and I can see we’ve already been in touch with you through your Checkmyfile account, so it looks like everything should now be resolved.
If there’s anything more you need, or if we can support you in any way, please feel free to reach out. We’re always here to help.
Kind regards,
Lauren
Checkmyfile
Very good experience.
Very good experience. I accidently reactive the subscription, I called and emailed immediately. Hoping the team will refund the fee. I am waiting for the team's response.
March 2, 2026
Unprompted review
Reply from Checkmyfile
Hi Dong,
Thanks so much for sharing your experience.
We're happy to hear that you enjoyed using our service. Our team is here to help you every step of the way on your credit journey- you can reach us via email, the Conversations function, or over the phone! You can log back in to your account anytime to view your latest report.
Best wishes,
Amy
Checkmyfile
very good report
very good report, everything is clearly written, easy to apply
March 5, 2026
Unprompted review
Reply from Checkmyfile
Hi,
Thank you so much for your lovely feedback! We’re really pleased to hear that you found the report clear - it’s fantastic to know it worked well for you!
We're always here to support you on your credit journey. Thanks again for taking the time to share your experience!
Best wishes,
Lauren
Checkmyfile
Very bad
I used it once for a mortgage application and they’ve been charging me £15 a month for 3 months without my knowledge, no receipts or confirmation of subscription sent to my email.
March 5, 2026
Unprompted review
Reply from Checkmyfile
Hi Laura,
Thank you for taking the time to reach out. We’re very sorry to hear about your experience - we always want our customers to feel positive about our service.
We understand that an ongoing subscription isn’t the right fit for everyone, so we allow our customers to have complete control of their subscription, and cancellations can be made at any time with no restrictions or minimum terms.
We’d really like the opportunity to review your subscription, so we’ve reached out via your Trustpilot account to request a few more details.
We look forward to hearing from you.
Best wishes,
Lauren
Checkmyfile
Just needed to justify my credit score
Just needed to justify my credit score, which it did. 😊
March 4, 2026
Unprompted review
Reply from Checkmyfile
Hi Maria,
Thank you so much for your lovely review!
We’re delighted to hear that your experience with us has been a great one. By combining data from Experian, Equifax and TransUnion, we help you understand your credit standing and identify ways to grow your score.
Wherever you are in your credit journey, our team is here to guide you at every stage.
Best wishes,
Lauren
Checkmyfile
Fantastic
It was very helpful. I could be able to get the credit report along with credit score.
February 27, 2026
Unprompted review
Reply from Checkmyfile
Hi Rajaa,
Thank you so much for your fantastic review!
We’re really glad to hear that you found the service helpful and that you were able to access both your credit report and credit score with ease. With our service, you can view your full credit information from Experian, Equifax, and TransUnion, all in one convenient place - so it’s great to hear this has been useful for you.
Your feedback means a lot to us, and we’re pleased we could support you with the information you needed.
You know where we are if you ever need us in the future!
All the best,
Lauren
Checkmyfile
Reply from Checkmyfile
Hi Zafran,
Thank you so much for your kind words! We’re delighted to hear you found the service fast and effective. Your feedback means a lot to us.
Whether you're just starting out on your credit journey or you've been working on it for a while, our Customer Care Team is available via phone or email to provide support at every step.
Thanks again, and all the very best!
Lauren
Checkmyfile
Very powerful and useful tool
March 3, 2026
Unprompted review
Reply from Checkmyfile
Hi Polski,
Thank you so much for your kind words! We're thrilled to hear you find the tool powerful and useful. Your feedback means a lot to us.
You’re free to access your account as needed and manage your subscription online at any point.
Best wishes,
Lauren
Checkmyfile
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