Cheekytrip Reviews 794

TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with the pricing, noting that the advertised prices on the website were often significantly lower than the final cost, with additional charges frequently added after initial payment. Reviewers also expressed dissatisfaction with the booking process, citing instances where they were transferred to other companies, encountered unexpected fees, or were informed that their chosen holiday was unavailable after payment. The payment process was a major point of contention, with many customers experiencing unexpected charges or being asked for additional money after their deposit was taken. Furthermore, numerous people had difficulties with refunds, often waiting extended periods or being denied refunds altogether for holidays that were not delivered as promised. Conversely, a small portion of people felt satisfied with their holidays, finding good deals and praising the helpfulness of some agents.

What people talk about most

Price

Reviewers mention negative feedback about price, with many reporting that the final cost of their holiday... See more

Holidays

Reviewers highlight ambiguous aspects of holidays, with many reporting issues like incorrect hotel vouchers,... See more

Booking process

Users describe negative interactions with the booking process, often encountering significant price increases... See more

Payment

Customers consistently note negative experiences with payment, often reporting that after paying, they were... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that their requests for refunds were... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel Aggregator
  2. Price Comparison Site

Written by the company

Cheekytrip.co is a holiday comparison website, comparing holidays from a range of UK travel agents/tour operators' websites in one search. Each agent/operator sends their best holiday offers to our central database every day, allowing us to show you the best holiday offers available.


Contact info

2.1

Poor

TrustScore 2 out of 5

794 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have used cheeky trips a few times…

We have used cheeky trips a few times now. The last time we went to Portugal and stopped at the Albufeira soul hotel and spa. It was a great hotel we were all inclusive but the room was set up for self catering, really, really comfortable.i recommend cheeky trips. Great value great locations great Holidays.

October 25, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Mark,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

I would leave no stars if I could…

I would leave no stars if I could absolutely terrible company they should be closed down ripping people off. Myself a friend and auntie saved all year for this holiday. I saw this holiday on website for Malta and told the other 2 people so we decided to book it looked up the hotel and thought it was great payed deposit then about a month later they said the rooms were not available but if we pay an extra £60 each we can upgrade room i said no we cannot afford to we are on a budget I will just have my money back. I was then told I can’t get it back because they are offering an alternative I said no you are not it is more money the person who I think was Indian was very rude and said I either pay or I loose out on the holiday I felt bullied into it so we payed. £600 each staying at pebbles St Paul’s bay Malta. Then a week before flying I get a phone call same accent to tell me there was a problem with hotel and it was over booked how can this be when I upgraded rooms. They informed me of an alternative hotel assuring me it was the same star and same location. I googled accommodation and said it isn’t in same place or same star and reviews were bad I said I want my money back to be told no the have given me the best accommodation available they could of offered worse I still said I want my money back they said I either reply to message that I’m happy with holiday or I lose my money it’s up to me so I had to agree I can’t afford to loose money I have a husband with Hodgkin lymphoma my auntie has ovarian cancer and my friend has a daughter with learning difficulties we needed this holiday. We got there to find hotel terrible and 10 minutes taxi ride from St Paul’s bay. Something needs done about this company scamming people out of hard earned cash

October 22, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Tina,

Thanks for your time earlier, I am sorry to learn about the problems you raised with Holiday Globe. As discussed we will escalate this to a manager over at Holiday Globe and they will be in touch.


Kind Regards
PR Representative

Rated 5 out of 5 stars

We stayed at the Royal Lagoons Hotel in Eygpt

We stayed at the Royal Lagoons Hotel in Egypt, I would definitely go again, the food was good, the entertainment was really good, good drinks, lovely room, great pool, lovely beach. There is a little bus that takes you to the beach and back from the hotel main door every 15/20 minutes so great if you have mobility issues. We had a good time and my grandson said "he felt like he was rich" staying here haha.

November 6, 2023
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Donna,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Fantastic company

I have now booked 3 holidays with my young son through cheeky trip. Everything has been smooth and the hotels have been great. Highly recommend as they are such good prices

May 30, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Danielle,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

The hotel was lovely and clean we…

The hotel was lovely and clean we seaview which was lovlly sitting looking over the sea. The staff were fantastic if you children the entertainment was brilliant even for us. Could fault the food had load of choices for everyone. The only thing that was at fault was the swimming clean and everything but it was freezing. I said I defo go back if they sorted the pool.

May 7, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Stayed at Aqua Mirage Club & Aqua Parc…

Stayed at Aqua Mirage Club & Aqua Parc staffs was so friendly and nice food was lush and weather was great would definitely visit again.

August 27, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jen,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Best holiday ever

Fantastic that's all. I can say

September 1, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jayne,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Great company used cheeky trip for a…

Great company used cheeky trip for a family break in Benidorm everything was as promised professional print and competitive wouldn’t hesitate to recommend 👌

July 26, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Albert,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Nothing but stress and anxiety

Nothing but stress and anxiety. Seemed absolutely brilliant at the start, friendly and helpful especially taking your money but then 3 days before we leave they phone to say the hotel is closed and they moved us to another hotel without consulting us! We absolutely were not happy with the hotel they choose and asked for other options including a refund. Originally the staff was just down right ignorant and the tone used was degrading. All we kept getting was it's not our fault and it's not your fault but your not entitled to a refund of any kind and then starting giving us options of other places to stay. Found a place we liked and we ended up charged 180 quid more for something that wasn't our fault but according to this company it's nobody fault. Wife in absolute tears and devastated with how all this has happened it feels we have been presured into a holiday to somewhere we didn't want to go. We have paid for someone else's mistake and only reason we have paid the extra is because they admitted of not giving us a penny and say to contact our insurance which we all know will take months.
Do not use this place I warn you!

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very competitive prices

Booked maybe 5-6 holidays in the last 18 months through cheeky trips,

They do all the leg work, and very very cheap!

Only had 1 bad experience which was down to the hotel staff not cheeky trips , will 100% use again, in fact I’m actually booking another today 😂

Highly recommend for the price

October 21, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

You can’t have a place so dirty running…

You can’t have a place so dirty running how they are even allowed I don’t even know anyway highly not recommend

October 20, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

Cheekytrip.com is a holiday comparison website, therefore you have not spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can investigate this further for you.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Excellent service

Excellent service, Justin, found us the perfect holiday in our favourite destination in Salou, we are staying in the Santa Monica playa. Great location too. Can't fault Travel Trek or cheeky trips

October 20, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Terry,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Do not book with these .

Do not book with these .. we are in Spain right now and when we got here yesterday they had cancelled our hotel we was completely stranded and no help . Absolutely disgusting to do this to family's but they are doing it and cancelling your accommodation from under you ... avoid avoid avoid we have had to pay our hotel 2000 euros because there was no flight home yesterday ..

October 18, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Kelly,

I am very sorry to learn about your issues in resort .

Cheekytrip.com is a holiday comparison website, therefore you have not booked with Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you booked with, we can assist you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

total scammers from word go SCAMMERS BOILER ROOM

total scammers from word go , all smoke and mirrors to get you in the state of booking , when I questioned were head office was I was told London when I spoke to about the tenth person who all had indian accents I asked where they was based in London he replied Luton ........ dont touch this boiler room operation wth a barge pole ! the world we live in full of cheats and scummy trying to take your holiday money RIP Cheeky you wont last !

October 18, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Lee,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can investigate this further for you.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Cheepist around

Absolutely brilliant company cheekmonkey is turkey Spain this year cheapest around the only thing would say is watch the add-ons at the end of booking other than that excellent Customer service 🫶

October 4, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Lea,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

AVOID!!!!

Firstly I seen a really good deal advertised through Facebook. I went on the website to see how much it would come to and was contacted within 2 mins of me looking. Holiday sounded great for a family of 3 coming in at £1,200 so I paid the deposit of £600. I received no confirmation email or anything so was really worried at this point. I contacted customer service to be reassured by Daniel that I will receive confirmation once the holiday was paid for. Slightly worrying considering how much money you are handing over. I was contacted a few months later to say the company they had booked the holiday through had gone bust and I needed to pay more money. I requested to cancel the holiday to be told I was unable to do so. By the end the holiday ended up costing me £1,900 and it’s a good job I kept an eye on how much I had paid because they always told me the wrong amount when I contacted trying to get more. We did have a lovely holiday however u would NEVER book through cheeky trip again.

October 17, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Laura,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can investigate this further for you.

Kind Regards
PR Representative

Rated 5 out of 5 stars

ive used cheeky trips 3 times…

ive used cheeky trips 3 times never had an issue. Yes they cater unique holiday packages for alot less money and if you dont do your reaserch on were your going i.e hotel and so on then its kinda your fault.
The book your flights they book your transfers and they book your hotel all under 1 company. If you have a brain which most people dont seem to then you would be fine. You pay for what you get which is a very basic service. But it works and saves hundreds. Ive been to spain twice through them once all inclusive and once half board and ive been to tenerife once all inclusive. All 3 holidays were perfect. The hotels are all mainly at the lower end of 3 to 4 stars. But you can tweek each holiday by selecting what hotel you wana stay at.

You get a atol certificate
You get flight details
You get transfer voucher from airport to hotel
And you get a hotel voucher to present upon arrival.

Very easy very simple. 100% legit. But all i will say is its up to you on were you go and which hotel. So do your own reaserch on the hotels in the area you wana stay at.

Hope this helps.

October 2, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Oli

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Perfect weekend spent here xx cannot…

Perfect weekend spent here xx cannot wait to return ! N

October 11, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Maria

Thanks for sharing your feedback . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Jessica was very friendly and helpful

Jessica was very friendly and helpful. She put a lot of effort into finding me the best deal for a trip to Poland.

October 16, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello

Thanks for sharing your feedback . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

We spent 5 nights 6 days in the hotel…

We spent 5 nights 6 days in the hotel Bali . Its was our honeymoon as we married on September the 7th . Although out of the mayhem the hotel was lovely and the food excellent . Clean and tidy staff were very pleasant and the hotel had some lovely shops were of course I brought a dress . We will definately be returning here this coming year lesley Wayland

September 9, 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello

Thanks for sharing your feedback . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look