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Rated 1 out of 5 stars

Over saturated Meta ads had me spending over $200 on my first order that was supposed to be $54. I changed a few things so fine with the price side of things BUT I selected from the extensive delivery... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Chefgood! We’ve been trying it for a couple of months and it’s made those days where you can’t cook or feel like cooking so much more easier! Even better there are all your favourite o... See more

Company replied

Rated 1 out of 5 stars

Do not use this company, they are dishonest and scam you into a subscription without communicating this properly. The food is extremely bland and has gone downhill since they first commenced trading 2... See more

Company replied

Rated 1 out of 5 stars

I’ve tried a few of these services. This was the worst. Packets were broken , cracked packaging and sometime the food tasted funny. They said they would refund me but they haven’t done anything. I wou... See more

Company replied

Company details

  1. Food Products Supplier
  2. Meal Delivery
  3. Online Food Ordering Service

Written by the company

QUALITY: Qualified Chefs that choose quality over mass production FRESHNESS: Only fresh ingredients sourced locally and packed with nutrition VARIETY: No limited choices, set menus or lack or variety


Contact info

1.7

Bad

TrustScore 1.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Difficult system & awful customer service

The customer service was extremely poor and the ability to revise your order is very difficult. It’s unfortunate as the meals are good, but the system is just too hard to get to work correctly and customer service was awful.

May 2, 2023
Unprompted review
Chefgood logo

Reply from Chefgood

we're sorry to hear you're having issues with our service. To be able to help you further, we will need your full name & email otherwise you can reach out to our customer care team via live chat https://chefgood.com.au/support/#contact-us or via email at support@chefgood.com.au. We will escalate this internally to ensure proper training of our customer care agents

Rated 5 out of 5 stars

Can't top the convenience or quality for Mums!

Incredibly high quality meals with a fantastic price point! I'm a first time mum and Chef Good has made my life so much easier with a little one, particularly lunches when I'm at home by myself all day. It's so assuring knowing my fridge and freezer are always full of fresh, high quality, handmade meals, so I have no reason not to take 10 minutes to warm one up and sit down to eat it. My friend made an order and asked if there's any meals I've had that aren't that great, and I can honestly say that every single one is delicious! I personally recommend Chef Good to all my family and friends, and it makes me so happy to see my friends gifting meal plans to expected mothers they know too, to make their life easier and keep them nourished as we look after our little ones.

December 4, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Caitlin, we're so glad to hear you're loving your Chefgood meals! Thanks for the review + recommendation!

Rated 5 out of 5 stars

Love the quality of these meals

Love the quality of these meals. Each week the quality remains high, unlike some other meal companies. Ordering online is simple, and delivery is also consistent. If you have any questions, the communication process has always been prompt and easy. I’ve been able to save so much time each week by having these meals ready to go in the fridge. I’m also able to ensure I’m eating the right food and the right amounts each week rather than skipping meals or buying take away.

November 28, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Eddie, we're glad to hear that you're enjoying the quality and taste of your Chefgood meals! Thanks for taking the time to leave us a review :)

Rated 1 out of 5 stars

Don't waste your time

Don't waste your time. My first delivery went fine but I've tried 3 times to get a second one and 3 times it didn't show up. As others have said, their customer service is a joke... no one returns your request for contact and you have to spend ages on hold on the phone or in chat to speak to a real person. Last time I got through to someone I explained that my delivery had been having issues and could she please confirm this third time it would come through. She did, in writing, but still nothing. Now I have to go through the whole on hold thing again just to sort this out because they haven't responded to message (oh yeah, no customer service over the weekend either, when a lot of us who work full time schedule our deliveries).

Save your time and money and go to any one of the other fine meal delivery companies. I have, and they actually bring you food when they say they will.

November 20, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Sam, we're sorry to hear you've been disappointed with our service and delivery from our delivery partners. To be able to look into your deliveries further and have a customer care team member reach out to you could you please let us know your full name and/or email? Again, we're sorry to hear that you've been having issues with Chefgood.

Rated 5 out of 5 stars

Absolutely love these meals

Absolutely love these meals! The convenience of them makes my life a lot easier! Plus they taste great! Highly recommend.

November 21, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Lilly, we're so glad you're enjoying your Chefgood meals! Thanks for the review & recommendation!

Rated 5 out of 5 stars

Best meal plans

I've tried so many different meal plans lately and after discovering Chefgood I won't be going anywhere

They're so tasty, nutritious and keep you going for the day ahead

Highly recommended to someone with a busy schedule as they're only 2 - 3 minutes in the microwave and you're good to go

October 28, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Eli, we're so glad to hear you're loving your Chefgood meals! Thanks for the review + recommendation!

Rated 5 out of 5 stars

Lots of menu options that change so…

Lots of menu options that change so always can have a different selection weekly! Easy checkout. Delivery right to my door, making it so much easier for someone with a busy fast paced lifestyle to make better, calorie conscious, healthier choices!! Truly the best tasting meals too 👏🏼

October 23, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Jemma, thanks for taking the time to leave us such a great review! We're glad you're enjoying all the benefits of being a Chefgooder!

Rated 5 out of 5 stars

Best premade meals around if you love flavour!

I have been on the Chefgood meals now for 4 weeks and it has saved me so much time for meal prep. Normally I would do grocery shopping, prep for 2 hours and STILL have to cook dinner for the family. These meals are so tasty, I highly recommend these meals!

October 17, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Lisa, thanks for the review & recommendation! We're glad you're finding so convenient and the meals so tasty!

Rated 5 out of 5 stars

Absolutely love these meals

Absolutely love these meals !
They are so easy, tasty and filling! Being a busy mum these meals are perfect

October 17, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Tori, thanks for taking the time to leave us a review :) We're glad to hear you're finding Chefgood so convenient and are enjoying our meals!

Rated 5 out of 5 stars

Love the meals and the variety with new…

Love the meals and the variety with new meals popping up each week. Delivery is trackable. All around extremely convenient and enjoyable!

September 19, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Chrissy, thanks for taking the time to leave us a review :) We're glad you're loving the taste and variety of our meals!

Rated 5 out of 5 stars

I couldn’t be happier with the Chefgood…

I couldn’t be happier with the Chefgood meals! Delicious, convenient and portion controlled😍😍

September 13, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Chelsea, thanks for the review! We're so glad you're loving all the benefits of being a Chefgooder including delicious, portion controlled meals & the convenience!

Rated 5 out of 5 stars

Such amazing quality meals

Such amazing quality meals! I love the variety of unique plant based meals Chefgood offers. They’re flavour packed and very generous portion sizes

September 9, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Hannah, we're so glad you think so highly of Chefgood & our Vegan meal plans! Thanks for taking the time to leave us a review :)

Rated 5 out of 5 stars

Makes eating healthy so easy

Makes eating healthy so easy! And the portions are so filling honestly chef good is one of the best decisions I made in my health journey xx

August 9, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Madison, we're glad to hear you're enjoying your Chefgood meals! Thanks for the review & 5-star rating :)

Rated 5 out of 5 stars

All I can say is WOW

All of the Chefgood meals are incredible! You can tell that they’re made fresh. I love the selection available as well!

June 16, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Elloise, we're thrilled to hear that you're finding our meals fresh + incredible! Thanks for the review :)

Rated 5 out of 5 stars

I love how convenient chefgood is

I love how convenient chefgood is, especially when I’m on the go a lot. But not only are they convenient but they are healthy, tasty, fresh and have a range of choices as well. And they get delivered straight to your door once a week.

June 13, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Jade, we're so glad to hear that you're finding our service so convenient and you're enjoying our meals! Thanks for the review :)

Rated 5 out of 5 stars

Chef good is amazing

Chef good is amazing. The food is fantastic, healthy, easy, and affordable.
I would recommend these meals to anyone. The process couldn’t be any easier from the moment you order until it hits your kitchen table!

June 8, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Molly, thanks for the review! We're glad you're enjoying our Chefgood meals and finding them so easy, affordable and fantastic!

Rated 5 out of 5 stars

Best meals in the business

Best meals in the business! Super delicious and convenient.
I can’t wait to try all the different meals they have to offer.

June 8, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Holly, thanks for taking the time to leave us a review :) We're glad you're enjoying our meals so much and are finding them delicious + convenient!

Rated 5 out of 5 stars

The best meals in the business!

The best meals in the business!

They are super tasty and I love easy it is to change your meals on the website. They have amazing customer service as well!

June 6, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Ali, we're glad to hear you're finding our meals tasty and our online ordering system so easy to use. Thanks for the review :)

Rated 5 out of 5 stars

Honestly Life Changing

This is my first time doing Chefgood and I wish I had started sooner... I'm currently on a health and fitness journey for an upcoming holiday and Chefgood's Slim&Trim offering has made it SO easy to eat clean and healthy. I'm honestly addicted and highly recommend giving it a go!

June 6, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Emma, thanks for the review + recommendation! We're glad you're finding our Slim & Trim meal plan perfect for achieving your health + fitness goals!

Rated 5 out of 5 stars

So impressed with Chefgood & love how…

So impressed with Chefgood & love how it is delivered straight to my door. It's so convenient, tasty & my family love it. My only regret is that I didn't start ordering it sooner. Absolutely love it!

May 29, 2022
Unprompted review
Chefgood logo

Reply from Chefgood

Hi Chantelle, thanks for leaving us such a lovely review! We're glad to hear you & the whole family are enjoying our delicious meals!

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