Chemistdirect Reviews 137

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and are well-packaged. Many people appreciate the competitive pricing, often finding products cheaper than elsewhere, and the wide variety of items available. The ordering process is consistently described as easy and convenient, with a user-friendly website. However, some customers mentioned occasional issues such as an item not being included in their delivery or products being out of stock without prior notification on the website. A few others noted that delivery times can sometimes be longer than expected, and some products require a fiddly legal consultation process.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and prompt delivery... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the wide range of products... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of use... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered contact lens solution. Cheaper than in stores. I like to buy in bulk so expiry date is important and items had 2.5 years expiry which is perfect. Had an issue with suburb appearing twice on my... See more

Rated 5 out of 5 stars

Prices for there products seem to be on par with the bigger chemist company's sometimes they work out to be a little cheaper and just like the bigger company there is plenty of variety on offer in ter... See more

Rated 5 out of 5 stars

Great price for Minoxidil 5% (3 month box). I‘ve been purchasing this product from my local chemist. But they have hiked the price from $32 (about two years ago) to now $55 a box. Decided to try on li... See more

Rated 5 out of 5 stars

PRODUT WAS AVAILABLE & COMPETATIVE. ORDERING WAS VERY SIMPLE EVEN FOR AN 85 YEAR OLD, THAT'S ME. DESPATCH AND DELIVERY FASTER THAN ANY OTHER SITE I HAVE USED FOR ON LINE ORDERING. PEDECTLY SATISFIED.... See more


Company details

  1. Pharmacy
  2. Online Pharmacy

Information provided by various external sources

Chemist Direct Australia : Online chemist - direct to you - Chemist Warehouse discount online chemist and pharmacy; a convenient & discreet way to shop for pharmaceuticals online


Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Quality Product at Cheap Price

The product was a quality brand at a cheap price, only draw back was cost of shipping. Will have to combine and make larger orders for free shipping in future.

October 7, 2025
Unprompted review
Rated 4 out of 5 stars

Chemist Direct Purchases

I've ordered twice from Chemist Direct. Orders take a few days to be sent but that hasn't caused me any issues. They have a huge range of products and prices are fairly competitive. One thing I didn't like, an item that I ordered wasn't included in my delivery and I had to chase CD up for an explanation. Money was promptly refunded but there are two issues here. The website did not display that the item was out of stock, and it was up to me to follow up. I will continue to purchase from CD and will update my review if there are other issues.

October 3, 2025
Unprompted review

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