cherrichella Reviews 

88
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

These Lucchese oxfords are the real deal! And at only $84, I'm impressed by their quality & comfort (though I shouldn't be since the list price was over $600). I have very delicate feet and normally o... See more

Rated 5 out of 5 stars

I’ve now purchased from cherrichella twice and will keep coming back every time I need an update to my shoe wardrobe. Customer service is fantastic. Easy to use website. Great range. Most impo... See more

Rated 4 out of 5 stars

The boots are amazing great design, and fantastic support but my feet were a little wide making the zips hard to get up and after about 20 minutes I couldn't stand the pain. My friend who is a size s... See more

Rated 5 out of 5 stars

The delivery experience was sooo good! My order arrived within 3 business days (interstate). The shoes are really comfortable for heels and I love the unique style. Also, it's a nice touch that they... See more

Company replied

Company details

  1. Shoe Store
  2. Fashion Accessories Store
  3. Footwear Wholesaler
  4. Women's Clothing Store

Written by the company

The newest women's shoe label to keep any eye on. This Melbourne designed footwear label focuses on casual staples for the modern woman. Giving $1 from every sale to an Aussies project in need and with free Australian shipping cherrichella is quickly creating a cult following. Whether it's block heel sandals, mules, summer slides or sneakers - cherrichella has a version for you. All styles come in a limited size range so you can feel confident that you are purchasing an exclusive pair of shoes.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.5

All reviews

(88)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OMG best shoes ever!

OMG. To say I am delighted with my purchase is an understatement. I bought 2 pairs of loafers and want more!!!! I was concerned about the quality not being leather but they are the most supple, beautiful pairs of shoes I have bought in a long time. More than happy to purchase more.

August 30, 2022
Rated 4 out of 5 stars

love the shoes

I had a little error on my orders shipping information but it got sorted with one email and the shoes arrived within a week. Absolutely love the shoes and the customer service.

August 12, 2022
Rated 1 out of 5 stars

Shoes not able to be sold

Ordered and paid for my shoes, two days later I was told the shoes were not able to be sold due to them being poor quality and it was the last pair so I would have to be refunded. Communication was prompt and friendly but I was not offered anything for the inconvenience.

July 23, 2022
Rated 5 out of 5 stars

Trainers

I bought cherrichella trainers for my trip to Europe. They are super comfy and the hat was a super good extra I have received. Thank you so much! You are the best!

July 8, 2022
Rated 5 out of 5 stars

Best customer service

Great customer service. Both quick reply & delivery. Petal thongs are comfortable & stylish. Works with all outfits. Received many compliments. Thank you Cherricella.

June 27, 2022
Rated 5 out of 5 stars

Lovely!

The shoes are great quality so I’m very happy. I also received a lovely hand written note and a complimentary hat with my purchase which was a lovely personal touch!

June 1, 2022
Rated 5 out of 5 stars

The team were so helpful

The team were so helpful! I ordered the wrong size, i had the refund in my account immediately so that i could repurchase the right size. Delivery was quick, and the shoes are so gorg!!

May 18, 2022
Rated 4 out of 5 stars

Amazing boots but not wide enough

The boots are amazing great design, and fantastic support but my feet were a little wide making the zips hard to get up and after about 20 minutes I couldn't stand the pain. My friend who is a size smaller tried them on and they were perfect for her so she brought them off me.
Contemplating buying another pair but in a size up.

May 15, 2022
Rated 5 out of 5 stars

LOVE

LOVE! The shoes are gorgeous and comfy. Plus I got sent a hat and handwritten note with my purchase! Will definitely get my next pair of shoes from you guys 😍

May 2, 2022
Rated 5 out of 5 stars

Love these thongs

Love these thongs. Have about six pairs now. So nice to wear and minimal look ., great service .. love to see a lot more colours .. a beautiful product

March 30, 2022
Rated 5 out of 5 stars

Excellent!!!

Wonderful shoes extra comfortable
Size was perfect
Great quality!!!
I will definitely buy from Cherrichellastore:)
Love my hat too Thank You

March 21, 2022
cherrichella logo

Reply from cherrichella

So glad you love your new shoes! Tag us @cherrichella to feature in our socials xx

Rated 5 out of 5 stars

Great fit

Love the coffee bucket hat. It’s a great fit, is well lined on the inside and the outer material is soft and fluffy. Great transitional season piece

March 9, 2022
cherrichella logo

Reply from cherrichella

So glad you love your new hat! Tag us @cherrichella to feature in our socials xx

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