Chesterfields of England Reviews 

389
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

From start to finish the team were excellent Jenny and Frank were great and understanding. Excellent samples sent and the sofa and chair are perfect! Delivered as planned and progress updates thro... See more

Rated 5 out of 5 stars

We ordered a 3 seater Manchester in hand dyed English Sage leather. Amazing product. An understandable wait (which was notified to us in advance) for manufacture due to COVID, but the quality of t... See more

Rated 5 out of 5 stars

Worth the short wait.... Our lounge has difficult access so we asked if the sofa could be made a little smaller ands this wasn't a problem for them, it just took a little longer than than the stan... See more

Company replied

Rated 5 out of 5 stars

5* customer service! You don’t get many companies that go the extra mile anymore! Great to see there are still some about. Ordered two Queen Anne chairs at a good price, out of hours customer service... See more

Company replied

Company details

  1. Furniture Store

Written by the company

At Chesterfields of England, we take pride in crafting luxurious, handmade Chesterfield sofas right here in the UK. Our rich heritage and commitment to quality are reflected in every piece we create. Each sofa is meticulously crafted by skilled artisans using the finest materials, ensuring both timeless elegance and lasting comfort. We value our customers and strive to provide exceptional service, ensuring that from the moment you contact us to the day your new furniture arrives, your experience is seamless and enjoyable. Visit us at [www.chesterfields.co.uk](http://www.chesterfields.co.uk) to explore our range and find your perfect piece of furniture. We are committed to excellence in both product and customer care.


Contact info

4.2

Great

TrustScore 4 out of 5

389 reviews

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4.2

All reviews

(389)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality, Style and Comfort

Looked at many websites for a Chesterfield sofa and at the time there were long waits with everyone. Settled on Chesterfields of England as they looked the best quality per pound from the photos and write ups. Ordered two of the Classic Chesterfields in vintage green for a coffee shop and they look fantastic. Wasn’t sure what to expect as they’re reasonably priced for a leather sofa. Colour is beautiful, leather is soft but strong and they seem really solid and well made. When contacting the company via phone and email the communication was great. Delivery drivers were prompt and helpful also. Highly recommended for your next sofa.

September 28, 2021
Unprompted review
Rated 4 out of 5 stars

Chesterfield sofa

The sofa was held up by delays due to supply issues around covid however the sofa has now been delivered and it is a quality well made piece. Delivery was excellent

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

5 months wait and a damaged sofa…

5 months wait and a damaged sofa arrives and not a true reflection of the picture. Ordered on 23 March, rocks up 25th august, no legs sent with the sofa and scuff marks on the edges. Company arranges for legs to be sent out a week later and sent one short, so having to use books to raise the other side in hope one more leg arrives. For the scuff they sent shoe polish? Which will mark your clothes. Finally the design of the sofa is not the same as on the picture! Callum, you’ll have more emails coming your way.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

We ordered our sofa online from them in…

We ordered our sofa online from them in April 2021. Unfortunately due to covid and subsequent delays that followed for all businesses we didn't receive it till August.
I have to say all though communication was fantastic all my emails, phone calls and messages for updates were answered quickly, always same day in not straight away.
Our sofa arrived on the day and time that was stated. Fantastic service.

Now the best part. The sofa is perfect. Exactly what we expected. The colour is exactly the same as the colour sample that was sent out.

It's sitting pride of place in our kitchen.
Overall couldn't recommend them highly enough.

You can distance buy with confidence.
Happy shopping.

Rachel and Dave

September 2, 2021
Unprompted review
Rated 4 out of 5 stars

3 seater Chesterfield

I was initially quite nervous about purchasing a sofa online but the Chesterfields of England website made the sofas look so appealing that I had to take the chance. I chose a classic 3 seater in Old Saddle Smoke. It was a long wait for the sofa in lockdown but it was well worth the wait. The leather is soft, the seats are comfortable and it looks even better than I’d hoped. I’m really happy and so glad I made this purchase!

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

BOOK WITH CHESTERFIELDS..

Very good service in particular regard to final delivery where my old chesterfield was taken away free of charge and new one delivered to my lounge via driver/driver's mate, also very pleased with the quality of the chesterfield itself....

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, superb customer service. I am so happy with my purchase that I am planning to buy more items from them.

The customer service is also amazing, esp Tracy, she went above and beyond to help us and delivered the product as promised.

Highly recommended...

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to thank Chesterfields for…my lovely comfortable Chesterfields.

I would like to thank Chesterfields for their fantastic service and fantastic product. I was very apprehensive when I initially put my order in as I have never ordered such a product online before. I order 2 leather Chesterfields and I am very pleased with them, the quality is brilliant and they are made to a very high standard. My order was delivered with in the time slot allotted to me.
I highly recommend Chesterfields of England👍🏻🙂🙂🙂.

July 18, 2021
Unprompted review
Rated 3 out of 5 stars

Good quality furniture, communication could be improved

So finally after a very long wait my chairs that I ordered have arrived! The quality is great and they are super comfortable. The only reason for three star review is that communication over the delay to my order was poor, with me needing to chase to get updates. Get this right with the quality and it would be five star.

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Claredon well worth the wait

We purchased a 2-seater Claredon during lockdown, so we expected the waiting time of 12-16 weeks until delivery.
It finally arrived and we are really pleased with the end product. It is a lovely piece of furniture and quality finish we can not fault. It is comfortable, with a deep seat and back rest, it also brings a cosyness to the room that we were looking for. Even our spoilt labrador has given his approval on it.

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing and beautiful

We ordered a 3 seater Manchester in hand dyed English Sage leather. Amazing product. An understandable wait (which was notified to us in advance) for manufacture due to COVID, but the quality of the product was well worth it.

Already thinking about what next item we're going to be getting in addition once we move into our new place.

My advise- get the sofa. You won't be disappointed.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Superb items

Ordered a 'Queen Anne' chair and footstool – both are beautiful items, manufactured in the UK, and the quality is superb. I will be buying from Chesterfields again in the future.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

There were some hiccups with the…

There were some hiccups with the delivery date but, my goodness, Tracie sorted it out in a flash and the furniture was delivered just 2 days late.
The chairs are absolutely beautiful and well worth the wait. Such quality.
Thank you Tracie you are a star.
Sue

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

Order placed during covid

Although there was a long wait for our order it was well worth it. The furniture is beautiful. Customer services was excellent. Kept us informed all through the process. I would recommend this firm to anybody wanting excellent quality furniture. Thank you

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

Oxford Chesterfields

We ordered our sofas during lockdown so we hadn’t had a chance to see them in person before ours arrived. They are better than we thought, they are wonderful quality, so comfortable and look gorgeous! I would recommend their sofas without hesitation

May 5, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect in every way!

I have always wanted chesterfields and the opportunity arose to get a sofa, Queen Anne chair, Queen Anne footstool, and club chair, as a set. I was able to get it all since the prices are great, and even got it in my desired colour, bottle green. They arrived yesterday and are absolutely amazing. So beautifully made and clearly a solid structure. I intend to keep them for as long as they last, fingers crossed that is forever! And I won’t hesitate to replace like for like when that sad day comes. Thanks to what is a great local company. Ignore any complaints about delivery - yes mine took 5 months in total to arrive but with Covid it’s understandable. And it’s a short time to wait for something that will last so long and give so much enjoyment. Thanks again!

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

I've been dreaming about these sofas…

I've been dreaming about these sofas for years and finally have them! The Cliveden style in 3 seater, 2 seater and a single chair. Despite being nervous about spending so much on something I hadn't seen, they arrived perfect. There was an understandable delay because of Covid but I was kept informed by email and plenty of notice for the delivery was given. These are my 'forever' sofas so worth every penny.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing sofas

Amazing sofas, thank you. I bought 4 in total, 3 leather and 1 velvet and super happy with them all, would certainly recommend

March 30, 2021
Unprompted review

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